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    Water’s Impact on Shaping Michigan When thinking of Michigan‚ one might think of pristine blue water in the form of lakes‚ rivers and streams. Michigan boasts not only bordering four of the five great lakes but it also contains more than 11‚000 inland lakes and more than 12‚000 miles of rivers and streams (Michigan). Throughout history‚ water has played a key role in not only the settlements and economies of civilizations in Michigan‚ but it has also physically shaped the state in more ways than

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    How History Shaped Today ’s Networks Jonathan Moscone IT – 340 B. Richards 5/5/2013 Computer network technology has been shaped by history in many ways. From the needs of business‚ government‚ military and personal use. As these needs grow and change so do the networks and connections that support them. The biggest network people use today in the Internet. The Internet has revolutionized the computer and communications world like nothing before. The invention of the telegraph‚ telephone

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    Electronic copy available at: http://ssrn.com/abstract=2185653 1 A TAXONOMY OF INTELLECTUAL CAPITAL: 2006-2009 POLISH BANKS PERSPECTIVE Karol Śledzik* University of Gdansk Faculty of Management Department of Banking ul. Armii Krajowej 101 81-824 Sopot‚ POLAND ABSTRACT The main goal of this paper is to present practical application of taxonomy (Multidimensional Comparative Analysis - MCA) to measure the level of intellectual capital of banks using VAIC™ (Value Added of Intellectual Coefficient)

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    Many aspects of life shape an individual’s identity‚ and one’s culture plays an especially huge role in it. Different from the concept of self‚ identity is developed within an individual and is an individual’s self-conception of himself. The reason that identity can create anxiety and uncertainty is that people might judge based on stereotypes and pre-determined frameworks (Dai‚ 2009). Although these stereotypes can be both positive and negative‚ it often comes with a stigma and creates stresses

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    Role adversity plays in shaping an individual’s identity Discuss the idea(s) developed by the text creator in your chosen text about the role adversity plays in shaping an individual’s identity. A man is insensible to appreciate prosperity until he has tasted adversity. Adverse situations shape an individual’s identity and play a significant role in one’s life by shaping personal values‚ determining one’s own potential and self worth. Khaled Hosseini conveys how hardships shape individuals

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    used to most effectively stop this? Behaviours that produce favourable consequences are repeated and become habits‚ but those that produce unfavourable consequences tend not to recur (Ouellette and Wood‚ 1998 as cited in Martin et.al‚ 2006). Experience changes the probability of repeating certain behaviours indicating that learning involves adaptation. As time goes on‚ old behaviours are eliminated and new behaviours are learned. Pavlov discovered and formalized many of the most important laws

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    The Role of Leadership in Shaping Organizational Culture Gian Andrea Manzoni Walden University The Role of Leadership in Shaping Organizational Culture During commercial presentations‚ it happens quite often to see the commercial director explaining to a client what the company does‚ what kind of services provided‚ who are the potential customers and the best results recorded. Rarely‚ it is possible to assist to a presentation on who the company is. In fact‚ we tend to focus on the characteristics

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    Customer Relationship Management (CRM) Learning Objectives Define CRM; Understand the importance of CRM; Explain the determinants of CRM and the key stages in its development; Discuss the main functions and various models of CRM; Explain the role of salespeople as relationship developers Discuss the management of customer relationships. Customer Relationship Management (CRM) What is Customer Relationship Management (CRM)? CRM is “the development and maintenance of mutually beneficial

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    10 Forces Shaping the Workplace of the Future Contracting: Contractors are no longer independent entities. They will be seen as extensions of the firm. Organizations will need to understand their competencies‚ value-alignment‚ reputation and other intangible attributes. With social media‚ association will become more transparent‚ so managing the relationship between a firm and its contractors may involve public relations and legal‚ as BP recently discovered with Transocean‚ its platform operator

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    An Overview of Customer Satisfaction Models Willard Hom‚ M.B.A. Interim Director of Research Policy‚ Planning & External Affairs Division Chancellor’s Office‚ California Community Colleges Abstract The concept of customer satisfaction has attracted much attention in recent years. Organizations that try to analyze this concept should begin with an understanding of various customer satisfaction models. Such models clarify various theories about customer satisfaction‚ making research and analysis

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