MGT 453 The Chicken Coop The Chicken Coop is a chicken restaurant established in **** by ****. Their focus has always been on offering quality chicken meals for value-based prices‚ and their competitors include fast food giant KFC. The company’s current goal is to halt and reverse the sales slump it is currently facing‚ and to create growth for itself in order to battle the current decline in market share and sales. The major problem with achieving this is that the company has no idea why sales
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Case Study Analysis HBS: The Coop: Market Research Case Study Analysis HBS: The Coop: Market Research Task 1 Decision Statement of the Coop. Where and how should the Coop invest money to retain the sales to their normal level? Why it is important to the company? The Coop had been going through an impressive growth since the foundation of the restaurant chain in 1974. However‚ about 20 years later‚ it found itself struggling with a sharp decrease in sales of certain restaurants that represented
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MKTG500 3/4/13 (Revised) The Coop: Market Research The article starts off with an overview of The Chicken Coop. Daryl Buckmeister is the CEO and first started the company in 1974. Since the beginning it has had an annual 10% increase in sales. He is a “hands on” kind of man and believes that the success of the company is due to his “stay in touch” with the customer basis technique. His top two managers believe that they need to invest in a “more systematic market research to address quality and customer
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Case Outline The "Chicken Coop" Problem Statement Daryl Buckmeister‚ CEO of The Chicken Coop‚ must decide whether to invest in market research‚ how much money to spend‚ and which programs to fund. His two vice presidents (of quality and marketing) have presented very different proposals. Decline in sales For the first time ever‚ the "Coop" is experiencing a decline in sales by 6% in 20 of 76 "Coop" restaurants even though the overall growth rate was steady for the chain. These same stores were
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Key issues: 1. Whether or not to invest heavily in market research How important is it to understand these weaknesses? Critical‚ because there has been a sales slump in some of the best performing restaurants. Though the present sales slump of 6% per store only works out to overall loss in sales of around 2%‚ if it continues‚ it can result in more significant losses for the company. Is speaking to customers one on one enough to understand the situation? Doubtful‚ because the slump seems
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Ohoy Submitted To: Ms. Crispina Corpuz Date of Submission: October 15‚ 2012 AMPC: “FOCCUS COOP” Background of the Cooperative FOCCUS (Finance Organization achieving Certified Credit Union Standard) is a brand awarded to AMPC by the World Council of Credit Union based in the United States through CUES (Credit Union Empowerment and Strengthening) last 2003. Being branded a “FOCCUS” coop is a stamp of class and a seal of guarantee of the members’ financial investment security‚ as well
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Lindsey Perine MKTG 379 MW 10am February 8‚ 2012 Case 1 Summary- The Coop BACKGROUND AND PROBLEM STATEMENT The Chicken Coop is a restaurant started back in 1974 by CEO‚ Daryl Buckmeister. Chicken Coop is a quick service restaurant chain with sales growing at about 10% per year. In 1995‚ sales sporadically were down in 20 of the 76 stores. These 20 stores had consistently been the strongest stores accounting for 32% of retail sales. The main issue is management needs to formulate a strategy
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the use of market segmentations strategies based on behavioral traits‚ or attitudes‚ towards the procedure and the disease to distinguish the different segments within the market. First‚ research was conducted between 2009 and 2010 in Tokyo that intended to serve as a segmentation pilot‚ which surveyed 1‚859 women to test if tailored or targeted messages for each specific segment affected positively on the behavior of each towards cancer screening and breast cancer. After the research was finalized
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Marla Nichols Professor Elizabeth Lowry MKTG 4110-21 4 February 2015 The Coop: Market Research Daryl Buckmeister was facing a difficult problem that many business owners encounter. After much success‚ his quick-service chicken restaurant‚ The Chicken Coop‚ was seeing a sales decline in 20 of The Coop’s 76 stores. The average decline in sales for these 20 stores was 6%. His top two managers‚ Anita McMichael‚ VP of Quality and Trevor Wallace‚ VP of Marketing‚ were working with Buckmeister to figure
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test the products with the focus group. In all the steps of this process‚ the focus was actually on the market need and consumers’ expectations from the product. TruEarth identified the consumer need‚ which was not fulfilled by any other company. As it was a new product segment‚ they were not sure of the demand and consumers’ reaction for the products. Therefore‚ they worked with a market research organization BASES to estimate the potential sales and other product specific tests. In addition‚ it helped
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