identification of activities and the selection of cost drivers is by interviewing the heads of departments. Other methods include labour reporting systems‚ work order systems‚ employee surveys‚ observations‚ timekeeping systems and storyboards (Kaplan and Cooper‚ 1998). Velcu (2002) argued that some data‚ like cost driver information can be more easily obtained from a company’s information system‚ such as ERP systems. Although acompany may have implemented a
Premium Costs Cost accounting Management accounting
Years of controversy and debate have surrounded Guantanamo Bay‚ a United States military base that has been used as a detention facility for accused foreign terrorists since January 2002 (Kaplan 2005) following the September 11 terrorist attacks. The facility holds around 500 to 600 detainees at any given time‚ and most of these are‚ or are thought to be‚ members of known and dangerous terrorist organizations which are direct threats to the United States’ government and its citizens‚ such as al Qaeda
Premium Al-Qaeda September 11 attacks Osama bin Laden
Tourism industry has witnessed a fast development in the recent decades. As a new type of tourism‚ ethno tourism combines sightseeing and seeking the cultural experience of the tribal communities of the tourist destinations (Cooper‚ 2005). Since ethno tourism greatly stimulated the economic development of the local communities‚ people think that ethno tourism benefits both the visitors and the local communities of the destinations. On the one hand‚ ethno tourism enhanced the cultural communication
Premium Tourism Culture World Tourism Organization
2. Discuss the problems and opportunities connected with assessing the profitability of the different services offered by the airport to the airlines and their customers. You are‚ among other things‚ asked to consider whether you would recommend the use of Full Cost‚ Activity Based Costing‚ or Contribution Margin Concept to the company and state the reasons for your recommendation. Problems * Costs are not sufficiently adjusted to the income‚ specifically; management finds it difficult to get
Premium Cost Price Revenue
Why Did ABC Fail at the Bank of China? BY ABED AL-NASSER ABDALLAH‚ PH.D.‚ AND WEI LI UNLESS TOP OF USING MANAGEMENT LENDS ITS SUPPORT‚ EMPLOYEES UNDERSTAND THE PURPOSE MODELS ARE TESTED‚ AND COSTS/BENEFITS ARE DETERMINED‚ IMPLEMENTATIONS COULD FAIL. ABC‚ ABC EXECUTIVE SUMMARY Few authors have explored the implementation of activity-based costing (ABC) in East Asian companies. This study investigates factors that led to the failure of an ABC implementation at a major Chinese
Premium Management accounting Management
has‚ in part‚ focused on their historic nature‚ which ensures that they reveal a great deal about the company’s past actions but nothing about its future alertness (Merchant‚ 1985; Chakravarthy‚ 1986; Schoenfeld‚ 1986; Dearden‚ 1987; AICPA‚ 1994; Kaplan and Norton‚ 1996). Accounting figures do not emphasize the elements
Premium Strategic management Balanced scorecard Causality
for cost management used in the Romanian economic entities”‚ Accounting and Management Information 18. Jones‚ T.; Dugdale‚ D. (2002)‚ “The ABC bandwagon and the juggernaut of modernity”‚ Accounting‚ Organizations and Society‚ 27 (1/2)‚ pp 19. Kaplan‚ R.S.; Cooper‚ R. (1998)‚ Cost & Effect. Using Integrated Cost Systems to Drive Profitability and Performance‚ Harvard Business School Press. 20. Lukka‚ K.; Granlund‚ M. (2002)‚ “The fragmented communication structure within the accounting academia: the
Premium Management accounting Activity-based costing
Fei and Che Ruhana Isa becoming more and more popular [3-7] ABC aims to provide accurate costing information to managers to allocate activity costs to products and services by applying cost drivers [8]. Academics who advocate ABC‚ such as‚ Cooper and Kaplan [9]‚ and Swenson [10] argue that it provides more accurate cost data needed to make appropriate strategic decisions about product mix‚ sourcing‚ pricing‚ process improvement‚ and evaluation of business process performance. These claims have led
Premium Management accounting Activity-based costing
Cost Accounting in Theory The last two decades has seen a revolution in management accounting theory and practice due to the challenges of the competitive environment in the 1980s. Kaplan and Johnson (1987) identified the failings and obsolescence of existing cost and performance measurement systems‚ which led to the re-examination of traditional cost accounting and management control systems. Conventional financial and management accounting methods have developed primarily as a result of corporate
Premium Management Management accounting Strategic management
HOSPITALITY INDUSTRY AND CUSTOMER RELATIONSHIP MANAGEMENT: The hospitality industry is a broad category of fields within the service industry that includes lodging‚ restaurants‚ event planning‚ theme parks‚ transportation‚ cruise line‚ and additional fields within the tourism industry. The hospitality industry is a several billion dollar industry that mostly depends on the availability of leisure time and disposable income. “CRM”‚ or Customer Relationship Management‚ is one of the most important
Premium Hotel Customer relationship management Customer service