TELECOMMUNICATION COMPANY TABLE OF CONTENT 1. INTRODUCTION TO TQM 2. NEEDS OF TQM 3. IMPLEMENTATION OF TQM BY VODAFONE A. INTRODUCTION TO THE COMPANY B. CHARACTERISTICS C. ADVANTAGES D. PROBLEMS 4. CHANGES IN ORGANIZATION 5. ROLE OF TOP MANAGEMENT 6. MEASURING THE PROGRESS 7. FUNCTIONS PROVIDED BY THE TQM CONSULTANT 8. OPERATIONS 9. EMPOWERING/ MOTIVATING EMPLOYEES OF THE COMPANY 10. SUSTAINABILITY OF THE COMPANY
Premium Total quality management Management Quality control
banking is concerned‚ effective TQM measures bring in a transition form the good old good to the novel better or best from the bank’s internal department to its front-line employees. Marketing a bank is not just the same as marketing an FMCG company. TQM‚ if effectively formulated and practised‚ provides extreme ease and clear direction to a bank marketeer in understanding what makes his bank the first choice to its customers before other banks. What is effective TQM as far as a bank is concerned
Premium Quality management Management Bank
Strategic Plan Riordan Manufacturing is a mid-size American company that was founded in 1991‚ employs 550 people and has projected annual earnings of $46 million. Riordan has three manufacturing locations‚ two in the United States and one in China. Riordan understands the importance of strategic planning and will lay out their reasoning in this paper. Competitive advantages‚ sustainability‚ innovation and ethical and social responsibilities will be addressed‚ as well as cultural and structural leadership
Premium Strategic management Management Strategic planning
the role of HR promoting TQM in an organisation. TQM is primarily an organizational strategy considered as a change programme to achieve excellence and therefore HR has an important role to play in designing the interventions to prepare the people and the organizations for the desired change. The role of the HR Department in improving quality can be considerable. Broadly‚ it can: • Assist in the formulation of the firm’s strategic direction and needs. • Identify the human resource
Premium Human resources Management Human resource management
offer a better product and keep improving. Total quality management (TQM) increases customer satisfaction by boosting quality. It does this by motivating the workforce and improving the way the company operates. In an increasingly competitive market‚ firms with a continuous improvement culture and external focus are more likely to survive and prosper. TQM is considered an important catalyst in this context. What is TQM? TQM is an approach to improving the effectiveness and flexibilities of business
Premium Management Total quality management Improve
Schroeder‚ 2000)‚ is also designed to change the culture in an organization through breakthrough improvement in all aspects of the business (Breyfogle III et al.‚ 2001‚ p.32). The Six Sigma architects at Motorola focused on making improvements in all operations within a process—thus producing results far more rapidly and effectively (Harry & Schroeder‚ 2000). The successful implementation of the Six Sigma program in Motorola led to huge benefits. Motorola recorded a reduction in defects and manufacturing
Premium Management Six Sigma Quality management
Manufacturing Strategy Riordan Manufacturing uses a stable workforce with variable work hours as the production strategy. “Riordan Manufacturing ’s China plant operates as a decentralized unit of Riordan Manufacturing. It prepares its own forecast of electric fan sales throughout the world‚ which includes the United States. ”Riordan schedules production of these fans to meet the forecasted sales” (Riordan‚ 2014‚ Operations‚ p. 1). The benefits of using this type of strategy are that Riordan work schedules
Premium Manufacturing Management Industry
Solutions Riordan Manufacturing Abstract The following paper will provide a brief background explanation detailing some of the issues found in the Manufacture. There will a series of three possible solutions identified for Riordan where one will be officially chosen. A brief description of the chosen strategy and solutions will then be detailed to provide a better understanding as to why the solution was the best fit for the company. The paper will proceed with an elaboration of each Riordan department
Premium Manufacturing Sales Motivation
International Journal of Science and Research (IJSR)‚ India Online ISSN: 2319-7064 Design an Automatic Temperature Control System for Smart Electric Fan Using PIC Zairi Ismael Rizman1‚ Kim Ho Yeap2‚ Nuraiza Ismail3‚ Norizan Mohamad4‚ Nur Hafizah Rabi’ah Husin5 1 Faculty of Electrical Engineering‚ Universiti Teknologi MARA (UiTM) Terengganu‚ 23000 Dungun‚ Terengganu‚ Malaysia 2 Faculty of Engineering and Green Technology‚ Tunku Abdul Rahman University‚ Jln. Universiti‚ Bandar Barat
Premium Electrical engineering Control theory Control engineering
Riordan Manufacturing FIN 370 February 2013 University of Phoenix Riordan Manufacturing Riordan Manufacturing is a global manufacturer with projected annual earnings of $46 million. The parent company Riordan Industries Incorporated is a Fortune 1000 enterprise. The company specializes in manufacturing plastic beverage containers‚ custom plastic parts‚ and plastic fan parts. Manufacturers from the automotive‚ aircraft‚ appliance‚ as well beverage makers and bottlers are major customers. The
Premium Initial public offering