Introduction Café de Coral is one of the popular restaurants in Hong Kong. However‚ it also has some customer complaints. In this report‚ it will talk about one of the case of it. The contents include the background of Café de Coral‚ the causes of the customer complaint‚ which elements of procedural and personal sides of customer service were not fulfilled by the concerned service provider. Last one is what would we do to turn the dissatisfied customers to become satisfied ones‚ or motivate them
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Sea turtles are becoming more and more endangered as time goes on and is something that really needs to be changed. There are seven species of sea turtle and they are all either endangered or critically endangered. Millions of sea turtles used to inhabit the sea now only a fraction of them are still around. Humans are partly the cause of this because we hunt them for food and profit. It is unbelievable that people can kill such beautiful creatures just for their personal benefit. Humans are
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Light Transmission Through Liquids With Different Viscosities Introduction Aim This experiment investigates the effects of different liquid viscosities on light transmission. The results of this experiment could greatly benefit marine biologists or other marine scientists. This would help them figure out how their flashlights would work in different water conditions in the ocean. Background Research Spectrophotometers are devices that measure the amount of light absorbed by a certain liquid
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November 21‚ 2012 The First Stone By: Don Aker Part 1: For my first journal I have read the first one hundred pages of Don Aker’s “The First Stone” which is told from the point of view of two characters Chad Kennedy a.k.a reef and Elizabeth a.k.a Leeza. The novel starts out told from the point of view of a seventeen year old named Reef a nickname he has been given by his best friends Jink and Bigger. Reef is a young offender mourning the loss of his grandma and trying to find his way through the
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Head and tentacles of a banana slug Banana slugs are often bright yellow (giving rise to the banana sobriquet) although they may also be greenish‚ brown‚ tan‚ or white. The species Ariolimax columbianus sometimes has black spots that are so extensive that the animal looks almost entirely black. Individual slugs will change colors with alterations in food consumption‚ light exposure‚ and moisture levels. Color may also indicate whether a slug is healthy or injured or what age it is.[4] The Pacific
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Title: Experience an Adventure of a Lifetime Subtitle: Maui Ziplines for the True Adventure Seeker Whether you are looking for an unbeatable adventure or a bird’s eye view of Hawaii‚ Maui ziplines are the top tour to go on. On these zipline tours‚ you can hike through the jungle and check out panoramic views of the ocean. Depending on what you are looking for‚ you can book zipline tours that include things like swimming‚ horseback riding‚ sun bathing and ATV riding. No matter what you are looking
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The text “Killer Waves: How Tsunamis Changed History” by Becky Oskin is suggesting the tsunami in the 15th century transformed the people’s societies with culture transitions‚ circumstantial increase/decrease in trade/interaction‚ and the migration away from the coast. With food sources destroyed‚ societal changes had to be made in order to survive. The societal changes created a shift in culture‚ resulting in the Maori people to have a larger warrior based culture‚ to protect the remaining resources
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Also known as "beautiful swimmer‚" the blue crab is one of the more resilient of Chesapeake species‚ but its fate depends on many factors. With the drastic decline of the Bay’s oysters‚ watermen began extending their crabbing efforts much later into the fall‚ the time they would normally have shifted to oystering. A decade later‚ the blue crab population has been cut in half! Many locals have made a career out of harvesting its seafood‚ and the annual harvest and many of its other attractions bring
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Imagine if you were stuck underwater as an animal that could only move as fast as a turtle trying to run away from a predator;. What would you do- would you fight or try to outrun the attacker. Well‚ if you could expel your guts‚ you would answer differently. According to Dictionary.com‚ ecosystem means‚ “a system‚ or a group of interconnected elements‚ formed by the interaction of a community of organisms with their environment.” This zone is located on continental shelf. In this zone there is plenty
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Dear‚ Tom Cierra and I think that the best option for a place for you to live is in the ocean on a submersible floating yacht‚ we have sent a picture (seen above) to show you what it would look like. When I read your letter‚ I didn’t see a price range and we assumed‚ since you are willing to move anywhere in the world‚ you have an excess amount of money. With this home‚ you will be able to move around‚ so not only will the location vary‚ but you can avoid most natural disasters. You will not
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