Consumer Perception of Public & Private Sector Banks: A Service Quality Approach TABLE OF CONTENTS |S. NO. |PARTICULARS |PAGE NO. | | |Executive Summary |3 | |1 |Introduction |4
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SUMMARY 6 Reference: Germov‚ J‚ ”Managerialism in the Australian public health sector: towards the hyper-rationalisation of professional bureaucracies.“ Sociology of Health and Illness 27‚ No. 6 (2005): 738-758. The article outlines the effect and impact of managerialism on the organization’s operation in Australian public health sector professionals‚ which bases on 11 qualitative case-study researches with 71 semi-structured interviews. The data was collected from government funded independent
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crisis to its status of third largest economy in the world by 2011‚ India has grown significantly in terms of economic development. So has its banking sector. During this period‚ recognizing the evolving needs of the sector‚ the Finance Ministry of Government of India (GOI) set up various committees with the task of analyzing India’s banking sector and recommending legislation and regulations to make it more effective‚ competitive and efficient.[1] Two such expert Committees were set up under the
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_____________ SERVICE SECTOR - CURRENT MARKETTING NATURE INTRODUCTION Services are deed process and performance. Service includes all economic activities whose output is not tangible. The world economy nowadays is increasingly characterized as service economy .As today more than 70% of world economies income and employment is contributed by services sector and p their major contribution to the GDP in developing countries. Service marketing refers to the marketing of services as against tangible
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SERVICE MARKETING MIX MEANING A selection of services developed to offer customers a choice within a particular range. The elements of a services marketing mix are sometimes called the seven Ps: the four Ps of the marketing mix‚ plus three Ps of services: participants‚ physical evidence‚ and process (of service assembly). [pic] Service Marketing A Service is an economic activity‚ that is intangible or not be touched
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← No uniform recipe for change ← Emerging HSR: ← Financing the health care/ services ← Insurance (compulsory and private) ← Separation between providers and regulator ← Promoting the private share in service delivery ← Promoting the family medicine/ gateway practice ← Challenges facing the Governments: ← Lack of policy making and analysis capability ← Lack of research based policy making ← Top-down implementation
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How has New Public management (NPM) affected the public services? To what extent has its impact been beneficial? The development of ‘new public management’ (hereafter NPM) over the past 20 years is one of the most striking international trends in public administration. It is important to mention that the rise of NPM is linked with other four megatrends in that period‚ namely: - Attempts to slow down government growth and spending (Dunsire and Hood 1989 cited in Hood 1991‚ p.3);
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Overview of Central Public Sector Enterprises The government-owned corporations play a pivotal role in the economic development of emerging economies because their participation is higher in the industrial and commercial activities of these economies. Resource constraints and limited scope of the private sector in the early stages of development and planning have set the stage for predominance of the public enterprises in these economies. Thus‚ public sectors in the leading developing countries
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ROI in the Public Sector Interest in return on investment (ROI) by public sector organizations continues to grow. This interest is not isolated to large federal agencies. Myths regarding the use of ROI in government abound‚ prevents many agencies from developing a comprehensive approach to evaluating human resources‚ training‚ and performance improvement initiatives. The key is distinguishing what is myth versus what is reality. Efforts have been made toward more responsible performance management
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PUBLIC SECTOR WHAT ARE PUBLIC GOODS‚ MERIT GOODS AND IMPURE PUBLIC GOODS? WHAT KIND OF A PROBLEM IS ASSOCIATED WITH THE PROVISION OF PUBLIC GOODS? WHAT ARE THE REMEDIES? A public good is a good or service that can be consumed simultaneously by everyone and from which no one can be excluded—nonrival and nonexcludable. They are determined in terms of their economic rather than their administrative‚ physical‚ normative or financing charateristics. The market will fail to exist for public goods because
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