CORE BUSINESS SKILLS UGB103 ASSIGNMENT 1 Lecturer: TOH YUAN KAI Name: AZIZKHON KUCHIMOV ID: SCM- UNIVERSITY OF SUNDERLAND / SEGi UNIVERSITY BA (HONS) BUSINESS & MANAGEMENT Module: Core Business Skills Code: UGB 103 Assessment Element 1: Skills Audit and PDP Plan (Total 15 module marks) (This assignment covers the following skills learning outcomes‚ taken from the Module
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Exercise #1.2 Some of my core values and beliefs that I learned from my family vary. My mother’s values and beliefs that she taught us consisted of the Ten Commandments and what they meant. My father’s core values and beliefs consisted of believing in yourself‚ being proud of where you came from‚ having integrity and loving and standing up for our country. We were taught to respect our elders‚ treat others the way you would want to be treated and to honor our father and mother. We were taught to
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ready-to-use supplementary food with soy protein versus a novel RUSF containing dairy ingredients in the form of whey permeate and whey protein concentrate in the treatment of children with moderate acute malnutrition. Although‚ the popular opinions and studies suggest that dairy protein as opposed to plant-based protein‚ increases lean body mass‚ accelerates linear growth‚ and improves recovery outcomes in undernourished populations‚ the evidence to support the use of whey in supplementary foods for
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Services Marketing Chapter 1:! New Perspectives On! !Marketing in the! ! !Service Economy! Slide © 2010 by Lovelock & Wirtz Services Marketing 7/e Chapter 1 – Page 1 Overview of Chapter 1! Services Marketing Why Study Services?! What are Services?! Marketing Challenges Posed by Services! Extended Marketing Mix Required for Services! Integration of Marketing with Other Management Functions! Developing Effective Service Marketing Strategies! Slide © 2010 by Lovelock
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CLASSIFICATION OF SERVICES. (FRAMWORKS FOR ANALYSIS OF SERVICES). Problem: narrow exposure of managers to the variety of service industries; managers perceive their service as unique; management personnel is usually inbred; as a result‚ marketing thought in the field of services is underdeveloped. E.g.‚ hoteliers often spend their whole life in the industry or even one company‚ most airline managers have grown up in the commercial aviation industry‚ bankers and hospital administrators usually
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Assignment on SERVICE FAILURE AND SERVICE RECOVERY Few months back my experience with ICICI bank helped me identify with these concepts. Service failure can occur on multiple dimensions. A core service failure occurs when a customer is not able to avail the service one has paid for. A service encounter failure occurs when customer interaction with employees of a firm leave the customer feeling negative about the firm. I experienced the first type of service failure. In March 2010‚ while
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12/17/2010 MSc OR/BAC | Courier Services | Managing Business Operations | SERVICE OPERATIONS MANAGEMENT - group 5 | Contents Service Definition 2 Intangibility 2 Heterogeneity 2 Inseparability 2 Perishability 2 Service Classification 3 The Volume Measure (Silvestro) 3 Other Service Classification Models 4 Service Design 5 What is the philosophy behind the service design? 5 What to deliver to courier service customers? 6 How to deliver? 7 The blueprint diagram 7 Customer actions
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As a student wanting to be a part of the NHS program‚ it is essential that I demonstrate the core values. Individually‚ I exemplify the characteristics of a leader. I have played club volleyball for 5 years‚ currently going on my 6th year‚ and I have been captain for the previous 4 years‚ despite moving to a new club. Many people are unaware of the pressure given to a team captain. A captain is constantly looked up to as an example and exhibits leadership traits. As a captain‚ it is my responsibility
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RFID CORE TECHNOLOGY In the simplest terms‚ RFID is a technology that utilizes radio waves for communication between a transmitter and a receiver. In the case of RFID for business‚ the receiver is a reader/antenna and the transmitter is a tag. The tag is encoded with a unique identification number. This number is transmitted to the reader anytime the tag is queried. The unique ID number can then be referenced in a database for additional information regarding the tagged item. Any RFID system is
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What is a leader? According to the Army’s Leadership manual ADRP 6-22‚ there are three core competencies that encompass a total Army leader. Someone who leads‚ develops‚ and achieves‚ essentially this means someone who is able to lead others by example while being able to develop them into hard working individuals and future leaders‚ and finally to achieve an overall desired outcome to the mission and units goals. According to chapter seven of ADRP 6-22‚ a leader who develops is someone who able
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