SERVICE QUALITY AND CUSTOMER SATISFACTION AT ISS FACILTIY SERVICE COMPANY (CLEANING SERVICE) Kalyan Malla Bachelor’s Thesis May 2012 Degree Programme in Facility Management To0urism‚ Catering and Domestic Services DESCRIPTION Author(s) MALLA‚ Kalyan Type of publication Bachelor´s Thesis Pages 57 Confidential ( ) Until Date 07.05.2012 Language English Permission for web publication (X) Title SERVICE QUALITY AND CUSTOMER SATISFACTION AT ISS FACILTIY SERVICE COMPANY (CLEANING
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1.1 Explain why positive relationships with children and young people are important and how these are built and maintained. Positive relationships with children and young people are important as you are a role model to this person‚ by doing this you are teaching the children/young person how to have positive relationships with other people as well. A positive relationship for a young person can be very important as this increases their confidence and trust in other people. Positive relationships
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CYP Core 3.1 3. Understand how to monitor children and young people’s development and interventions that should take place if this is not following the expected pattern. 3.1 Explain how to monitor children and young people’s development using different methods. In order to work effectively with children and young people‚ we must be able to assess their development and then plan to support them. Assessing children and young people has to be done sensitively and accurately. Before assessing children
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CYP 3.7 1.1 There are many things that can impact a child’s life but he main three are social‚ economic and cultural factors. Being in a care system can effect children‚ it can make them insecure and unable to trust others‚ as there parents behaviour could be the reason they are in care. It can also change there personalities and make them feel different to a lot of other children. Bereavement and loss is another big issue that can impact a child’s life greatly. Loss can impact and effect
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Surname Centre No. Initial(s) Paper Reference 6 6 6 6 Candidate No. 0 1 Signature Paper Reference(s) 6666/01 Examiner’s use only Edexcel GCE Team Leader’s use only Core Mathematics C4 Advanced Monday 28 January 2013 – Morning Time: 1 hour 30 minutes Question Leave Number Blank 1 2 3 4 Materials required for examination Mathematical Formulae (Pink) Items included with question papers Nil Candidates may use any calculator allowed by the
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Global Engineering Services With offices in 25 countries and 24/7 coverage‚ Fluor has global engineering and design capabilities to meet its clients’ project needs anywhere in the world. The company’s engineering expertise ranges from traditional disciplines‚ such as architectural‚ civil‚ electrical‚ mechanical‚ piping‚ and structural engineering; to advanced specialties including simulation‚ enterprise integration‚ integrated automation processes‚ and interactive 3D and 4D modeling. During
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CYP Core 3.1: 2.3 Explain how theories of development and framework to support development influence current practices. There have been many theories on how children develop and learn‚ some of the theorists who influence the educators of today on how to best teach children. Jean Piaget Cognitive Piaget studied the thinking and logic of children and he believed that children had different logic to adults. Piaget started his theory by observing and studying his own children and concluded
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(Difference between Intel Core i7 and Core 2 Duo) - The Core i7 is a completely new architecture which is much faster and more efficient than the Core 2 Duo. Currently only the Core i7 920‚ 945 and 965 XE versions are available. Of that the Core i7 920 is available at just $284 which makes it a great buy. It offers better performance than almost all Core 2 Duo processors. Native Quad Core‚ More Cache and Hyper Threading: All the Core i7 processors are Native Quad cores (4 cores)‚ which means that
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to be the social services ( after a referral). Referrals are likely to be made by a school or childcare provider. It is part of every person working with young children’s responsibility to report any signs of abuse or neglect to their safeguarding coordinator who will refer the case to the local social services hub. Other organisations and practitioners who have a duty of care to report any of these signs include doctors‚ nurses‚ health visitors and play schemes. Social services then carry out an
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know how to record information and where it is kept. The practitioner must also keep in control of their emotions. They will have to deal with parents and the child. Kids First (2009‚ online) describe how to make a report when calling the social services. Basic details must be given such as the name‚ age and address of the child as well as their parent or guardians name. The state of the child‚ for example if any abuse has taken place and if there are injuries. Where the child is being kept while
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