FEATURES OF SERVICES In terms of economics‚ service is a transaction where no physical goods are transferred from the seller to the buyer. The benefits of services are held to be demonstrated by the buyer’s willingness to make the exchange. In terms of management‚ Service is a customer-focused approach in delivering information technology. Service Management focuses on providing value to the customer and also on the customer relationship. Some of the basic features of Services are: 1. Intangibility:
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7 Core Army Values and What They Mean to Me The seven core army values are broken up into Loyalty‚Duty‚ Respect‚ Selfless Services‚ Honor‚ Integrity‚ Personal Courage. The first of these is loyalty; Loyalty to me is keeping your word or backing up or trusting a friend even when others do not. I think trust is a big part of loyalty. You can’t expect someone to be loyal to you if they cannot trust you. In the army aspect I believe it is relatively the same but in leadership role or more stressful
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CORE COMPETENCIES AND FUNCTIONAL STRATEGIES Core competencies are organizational strengths or abilities‚ developed over a long period of time‚ that customers find valuable and competitors find difficult or even impossible to copy. Honda‚ for example‚ is recog¬nized for having core competencies in the engineering and manufacture of small gas- powered engines. Those core competencies have helped Honda conquer numerous mar¬kets‚ including the markets for motorcycles‚ cars‚ lawnmowers‚ jet skis‚ and
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After receiving the sponsorship notice from my chain of command‚ I would contact the Soldier by phone (if possible) to establish contact and verify that I had a good way to reach her. I would inquire about her status- whether or not her PCS was going smoothly; if she is married or if she has any children; and if she knows about the local area. After asking for a good mailing address‚ I would go to the local ACS office and request a New Arrivals kit with plenty of information about the installation
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One of the main reasons that Circuit City became so successful is it has core competencies. The core competencies help Circuit get more economic value than its competitors. On the one hand‚ Circuit City made IT investments such as point-of-sale and inventory-tracking technology‚ which help Circuit City to strengthen the connection with retail stores. At the same time‚ the IT support also makes Circuit City can track the details of customer preferences to make the correct decision to trends in a
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7/24/13 search.proquest.com/printviewfile?accountid=50136 Back to previous page document 1 of 1 SBI ’s core banking system ’s a hard call Shetty‚ M. (2006‚ May 17). SBI ’s core banking system ’s a hard call. Knight Ridder Tribune Business News. Retrieved from http://search.proquest.com/docview/465501690?accountid=50136 Abstract (summary) Officials say the bank is ahead on its CBS programme as over 7‚500 branches out of its 13‚000-plus branches are being brought under CBS. The bank
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seamless service? Vision‚ mission & core values‚ which are aligned through all recruitment‚ training‚ controls and decision making. Developing a vision‚ mission and values is the foundation for long term success. If a vision and mission is recognized by all stakeholders and affects every hiring‚ strategic decision and communication; its effect can be magic. Developing a vision‚ mission and values is a serious business. It takes time and commitment‚ but it is worth it. The vision‚ mission &core values
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Pillar 1 – Unconditional love. Unconditional love means that a parent loves their child no matter what. The child needs to know this and that even if they are naughty‚ good or silly they are still loved. This is the basis for an emotionally healthy child who will grow up to be a stable emotionally happy adult. Unconditional love also means that the child is valued by their parents and that can rely on and trust their parents when they need reassurance. Conditional love on the other hand confuses
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Core Competencies A core competency is a concept in management theory originally advocated by CK Prahalad‚ and Gary Hamel‚ two business book writers. In their view a core competency is a specific factor that a business sees as being central to the way it‚ or its employees‚ works. It fulfills three key criteria: 1. It is not easy for competitors to imitate. 2. It can be re-used widely for many products and markets. 3. It must contribute to the end consumer’s experienced benefits. C.K. Prahalad and
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3) Core competence / sustainable competitive advantage Online Services Division: Microsoft’s search‚ portal‚ advertising and personal communications services‚ including online information offerings such as Bing and the MSN portals and channels. Server and Tools Business: Microsoft infrastructure software‚ developer tools and cloud platform‚ including products such as Windows Server‚ SQL Server‚ Visual Studio‚ System Center and the Windows Azure Platform. Microsoft Business Solutions: A portfolio
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