These things that I learned at last lesson: 1)Product and service difference: Basically ; Products are tangible and services are intangible.For example; Apple Iphone‚ Coffe Mocha at Starbucks are products‚but healthy services sector‚home repair service‚wireless communication‚trip to somewhere ;they dont result ownership of anything. 2)Customer vs. consumer :Customer and consumer are not same things.For example;mother buy napkin for her baby and then baby consume it in this situation baby is
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by public sector that is responsible for following the corporate performances. Accor Group is one of the multinational companies which focus on the ethical practices in operating business. Accor Group is the world’s giant hotel operator in 92 countries with 3‚500 leading hotels such as Sofitel‚ Novotel‚ Mercure and etc. Accor Group provides a wide range of services from luxury to budget for global clients. According to the business operation‚ Accor Group hires 160‚000 employees worldwide. In order
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Core Values and Intercultural Management Sep 29‚2007 00:00 by admin Core Values and Intercultural Management Case Study: Nestlé In 2001‚ Nestlé was the largest and most diversified food company in the world‚ with nearly 500 factories in more than 100 countries. In fact‚ over the period 1867–2000 it surpassed other food manufacturers and purchasers of agricultural raw materials in scale of operations. Over 230‚000 people worldwide work in Nestlé’s factories‚ research laboratories and offices. In
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The review of “The Core Competence of the Corporation” Introduction When many corporations were struggling in unstable and unpredictable competitive environment in the 1990s‚ the proposition of the concept of core competence became the dominant framework in management theory (Liu‚ 2006). This essay will review the article entitled “the core competence of the corporation” by Prahalad and Hamel from three aspects. Initially the position of the article will be analyzed compared with the Porter’s
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Question 1: Does Chipotle Mexican Grill have any core competencies and‚ if so‚ what are they? After analyzing the case‚ I have came to a conclusion that Chipotle Mexican Grill has four core competencies that make the company more superior than its competitors: 1. Focused Menu The first core competency of Chipotle Mexican Grill is its focused menu‚ which offers a fairly limited dishes – burritos‚ burrito bowls‚ tacos‚ and salads‚ along with soft drinks‚ fruit drinks‚ and milk. Its customers‚ nevertheless
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do you see? 4. What are the key features of the culture at Shangri-La Hotels? How important is the culture in the company’s success? Explain. What impact do the company’s mission statement and the Shangri-La Care program have on the company’s culture? 5. What core/distinctive competencies has management at Shangri-La tried to build and nurture? What challenges does the company face as it attempts to transfer its core and distinctive competencies to other cultures? How has the company attempted
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JANUARY 2011 HVS HOTEL DEVELOPMENT COST SURVEY 2010 Elaine Sahlins Senior Vice President‚ HVS San Francisco Consulting & Valuation HVS Consulting & Valuation | 100 Bush Street‚ Ste 750‚ San Francisco‚ CA 94104‚ USA HVS Hotel Development Cost Survey 2010 Elaine Sahlins – January 2011 HVS has tracked hotel construction costs throughout the United States since 1976. The survey considers data for six lodging types: Economy/Budget Hotels‚ Midscale Hotels w/o F&B (without Food and Beverage)
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Core competencies and capabilities of Google:- • Glocalization – think global‚ act local Google is available in 160 different local country domain and 117 languages. While Google is available virtually everywhere there is internet access but operated in only 20 countries. Google is still working to establish a significant business presence in places such as Middle East. As they are expanding their operations and hire their first employees in another country‚ that part of Google feels like a
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Despite people’s expectation of the Olympics to be inspirational and positively influential‚ the Olympics does not promote core values because of unethical activities both inside and outside games and economical conspiracy of related parties. First‚ main causes that damage the Olympics’ core purpose of giving people hope and inspiration are unethical activities. Increasing numbers and strictness of drug testing simply explain how there are many athletes who are attempting to win by cheating and
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Background: Hilton hotels started out in Cisco‚ TX being a small family owned business in the early 1900’s. By 1946 Hilton Hotels Corp became public and 8 years later acquired Promus Corp with the intention of continuing to diversify and cater to all customers whether upper class‚ middle class‚ business or personal. Fast forward to 2007 where now Hilton owns/operates and/or franchises close to 3‚000 properties and 500‚000 rooms in 78 countries ranging from ultimate luxury to middle class hotel chains. Hilton’s
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