delivery person who was given the wrong key to a FedEx drop box. So ingrained was the culture of “next-day delivery guarantee” that the delivery person unbolted the box from its base and took it back to the office where it was pried open. The contents were delivered the next day. It is not important whether this folktale is true or not. What is important is that this story illustrates Fedex’s corporate culture: every employee helps in the achievement of FedEx’s reputation of reliable overnight delivery
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The Failed Corporate Culture of Enron High risk accounting‚ inappropriate conflicts of interest‚ extensive undisclosed off-the-books activity‚ excessive compensation these are some of the headings of the report prepared by the U.S. Senate’s Permanent Subcommittee on Investigations titled "The Role of the Board of Directors in Enron’s Collapse." (Permanent Subcommittee on Investigations‚ 2002) In February‚ 2002‚ Enron’s former Chief Executive Officer Jeffery Skilling had testified before members
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Corporate culture is defined as: "the moral‚ social‚ and behavioral norms of an organization based on the beliefs‚ attitudes‚ and priorities of its members." Every organization has its own unique culture or value set; however‚ most organizations do not consciously try to create a certain culture. The culture of the organization is typically created unconsciously‚ based on the values of the top management or the founders of an organization. Southwest Airlines expends a lot of energy in maintaining
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Discuss the corporate culture at Southwest Airlines and how it leverages its culture to achieve a competitive advantage. The corporate culture at Southwest Airlines can be defined within three areas including‚ core value‚ management style‚ and compensation. Southwest Airlines organization structure incorporated several areas but I was impressed with these three the most. Southwest Airlines had two core values‚ which emphasized on LUV and fun. Not only was LUV the company’s signature symbol
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The paper begins with explaining the theoretical foundations by introducing the main concepts; national culture and corporate culture‚ or culture at organizational level. The study conducted by Engelen et al. concentrates on the individualism versus collectivism dimension of national culture and on the strength of the corporate culture. After familiarizing the concepts‚ the paper presents the hypotheses and clarifies how the hypotheses are derived. Next‚ the research conducted to test the hypotheses
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Southwest culture entails the company focusing on every individual at the firm not only concerning their work but also about them personally. Its corporate culture has an obsession with putting its individuals first. It is pegged on the belief that the only way to deliver remarkable service consistently more so on the front line is treating persons in a way that reflects how the external clients should be treated. The company considers its workers as its internal customers. It has a culture where the
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is going to examine a dramatic change conducted by NUMMI’s leadership. It will address three main reasons which made this change possible: • Creating a new production system • Developing a new management system • Reformation of corporate culture. And finally‚ the recommendations will be identified that should have been implemented in order to run the plant efficiently another two or more decades. Analysis of Situation By 1982‚ GM’s Fremont plant‚ California‚ employed over 7
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Corporate culture is often thought of as that touchy-feely stuff that is difficult to define and should be left up to Human Resources to manage. For some it conjures images of toys scattered through the office and Segways running up and down the corridors‚ while some young pierced tech guy sits at his cube jamming out to music while he works. The reality is that culture is a business issue that has significant impact on a venture’s ability to generate a return on investment and should be prioritized
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The Corporate Culture in South Korea Business in the XXI century is becoming more and more global‚ international; we find new partners in various‚ sometimes very exotic parts of the world. It is all possible thanks to the common language (assuming that "everybody" knows English)‚ good and fast transportation and new ways of communication‚ like for example Internet. We are learning from each other and trying to adjust to new situations‚ although the differences are often much greater than just
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INFLUENCE OF CULTURE ON CORPORATE SUSTAINABILITY The example of France‚ Spain and Sweden Marketing dissertation: 15 ECTS 18th of October 2010 Authors: Adriana Corral Alonso & Daphné Lapourré Supervisor: Jean-Charles Languilaire 1 Halmstad University 2010 ACKNOWLEDGEMENTS We desire to express our gratitude toward all people who have contributed to our thesis. We are willing to thank the University of Halmstad – Sweden – to have given us the opportunity to write a Bachelor thesis and access the
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