Assessment Unit two: Principles of providing administrative services Section 1 – Understand how to make and receive telephone calls 1. Complete the table below with descriptions of at least two different features of a telephone system and how / when they would be used. Feature | How / when used | 1. Answer phone | This is used to leave a message if nobody is there to answer the phone. | 2. Transfer | This lets you pass the call on to another line. | 2. Prepare a brief report
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Unit two: Principles of providing administrative services Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document‚ either onto your computer or a disk • Then work through your Assessment‚ remembering to save your work regularly • When you’ve finished‚ print out a copy to keep for reference • Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly
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n 1994 in Rwanda‚ a million members of the Tutsi tribe were killed by members of the Hutu tribe in a massacre that took place while the world looked away. "Hotel Rwanda" is not the story of that massacre. It is the story of a hotel manager who saved the lives of 1‚200 people by being‚ essentially‚ a very good hotel manager. The man is named Paul Rusesabagina‚ and he is played by Don Cheadle as a man of quiet‚ steady competence in a time of chaos. This is not the kind of man the camera silhouettes
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Corporate level strategy Coca-Cola Company is now the largest soft drink company in the world. Moreover‚ the company has become the largest manufacturer‚ distributor‚ and marketer of non-alcoholic beverage concentrates and syrups which operate in more than 200 countries. After years of globalization and brand building‚ Coca-Cola proudly pronounces its Mission Statement “At The Coca Cola Company we strive to refresh the world‚ inspire moments of optimism and happiness‚ create value and make
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Called a monument to love‚ the Taj Mahal has also been called "India’s most famous and finest example of architecture. We could call it a monument to symmetry. From the formal gardens divided into four sections‚ to the tomb 900 feet from the entrance‚ the four minarets continue this symmetrical theme. The minarets next to the Taj Mahal are 41.1 meters or 137 feet high and are cylindrical columns with beveled angles. Located at each of the corners of the raised marble plinth the minarets repeat the right
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entitlement Sick pay 2a) List three key points of legislation that affect employers in a business environment. Three key points affecting employers in a business environment are as follows: Employment Rights and Responsibilities Data Protection Health and Safety 2b) List three key points of legislation that affect employees in a business environment. Three key points affecting employees in a business environment are as follows: Statutory Employment Rights Equality Act Health and
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University of Phoenix SkillSoft Business Integration Levels BSA/310 SkillSoft Business Integration Levels What are the advantages of aligning business and IT strategies? Information Technology‚ IT‚ is an integral property in a business’ success. In order for an organization to reach its maximum potential this organization will need to be coordinated and integrated. For as the organization moves on to higher levels of integration it will find many potential benefits to be
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Environmental Protection of Taj Mahal It is beyond any doubt that Taj Mahal is one of the leading specimens of the cultural and historical glory of India‚ besides being a magnificent monument to love by itself. During the 400 year odd history of its existence‚ countless visitors to this shrine have been mesmerized by its ethereal grace‚ reflected by its faultless sense of symmetry‚ while being captivated by this 42 acre complex as a unique blend of Islamic‚ Persian and Hindu traditions with universal
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............................Page 3 What service does Cancer Research offer? 2.1..............................Page 3-4 Business Activity 1.2…………………………………………………….Page 4 Business Activity 2.2…………………………………………………….Page 4 Business Sector 1.3………………………………………………..........Page 4 Business Sector 2.3……………………………………………………..Page 4 Business Purpose 1.4………………………………………………….Page 4 Business Purpose 2.4…………………………………………………..Page 4 Ownership 1.5…………………………………………………………...Page 5 Ownership 2.5……………………………………………………………Page
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The Taj Mahal palace was under siege of a terrorist attack on the ill-fateful eve of 26th December 2008. The rampage that went on for a period of four days claimed as many as 160 lives‚ both Indian and foreigners. The attack exposed India’s vulnerability to terrorism. Taj Mumbai that stayed ablaze for almost two days and three nights now stands symbolic of the tragic events of that day. During the attack on Taj Mumbai‚ a total of 31 people died and about 28 were injured. Post the attack the world
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