speaker. 2. Prepare a brief report advising people on: How to follow organisational procedures when making and receiving telephone calls The purpose of giving a positive image of yourself and your organisation when making and receiving telephone calls. If possible‚ use specific information from procedures in your own organisation (or one that you are familiar with). When receiving telephone calls examples: -should answer the telephone and the type of greeting to be given -use the functions of
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Unit two: Principles of providing administrative services Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document‚ either onto your computer or a disk • Then work through your Assessment‚ remembering to save your work regularly • When you’ve finished‚ print out a copy to keep for reference • Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly
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feature‚ because if you are waiting for another important call you can easy hear it. 2. Prepare a brief report advising people on: How to follow organisational procedures when making and receiving telephone calls The purpose of giving a positive image of yourself and your organisation when making and receiving telephone calls. If possible‚ use specific information from procedures in your own organisation (or one that you are familiar with). By answering phone you become responsible for image
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This in turn can undermine the long term future of the business. Most companies have a cut off time for outgoing mail to be given to the mail room. This allows for the mail to be sorted into first/recorded or special delivery. To eliminate delays‚ the company which I work for‚ has a policy for all our standard mail to be sent as first class. For courier requirements we try to make sure that all requests are made at least 24 hours in advance. This gives the mailing
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extension. 2. Prepare a brief report advising people on: • How to follow organisational procedures when making and receiving telephone calls When making phone calls the caller should make sure he or she has all the questions they want to ask‚ its good practice to have a pen and paper handy to take messages and be ready to listen to the conversation attentively. When receiving a call answer after a certain number of rings‚ say the name of the company and branch if the organisation has multiple
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Unit two: Principles of providing administrative services Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document‚ either onto your computer or a disk • Then work through your Assessment‚ remembering to save your work regularly • When you’ve finished‚ print out a copy to keep for reference • Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly
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the internet. Therefore it needs a fast and reliable internet connection. 2. Prepare a brief report advising people on: • How to follow organisational procedures when making and receiving telephone calls • The purpose of giving a positive image of yourself and your organisation when making and receiving telephone calls. If possible‚ use specific information from procedures in your own organisation (or one that you are familiar with). First thing to keep in mind at work is that I am
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A discussion of the character traits of a fictitious elderly woman named Miss Strangeworth will occur in this character sketch. Miss Strangeworth was an elderly woman‚ who was representative of her town?s history. She led a quiet public life‚ and was on friendly terms with most residents of her town. Unknown to these residents‚ Miss Strangeworth lived a double life. She was a friendly‚ grandmotherly figure in public; however‚ when she was out of the public?s eye‚ she became the author of unsettling
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Unit two: Principles of providing administrative services Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document‚ either onto your computer or a disk • Then work through your Assessment‚ remembering to save your work regularly • When you’ve finished‚ print out a copy to keep for reference • Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly
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Unit two: Principles of providing administrative services Assessment You should use this file to complete your Assessment. The first thing you need to do is save a copy of this document‚ either onto your computer or a disk Then work through your Assessment‚ remembering to save your work regularly When you’ve finished‚ print out a copy to keep for reference Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with
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