operator who apply them. Thus it is a set of activities that are edited in chronological order to achieve a goal‚ usually deliver a product of service‚ in a context of a labor organization. In our case‚ the organization goal is to ship millions of packages to hundreds of countries every single day. To differentiate itself from its competitors‚ FedEx created state-of-the-art technology for customers to track and validate shipments. Shipments are virtually traceable from their origin to their destination
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Call transfer | The call transfer feature allows you to transfer calls from your number to another number on the same internal system | 2. Prepare a brief report; advising people on: * How to follow organisational procedures when making and receiving telephone calls Answering a call… - Prepare yourself and focus on the conversation - It is good practice to have a pen and paper ready to take messages. - Always answer the call promptly and politely. Greet the caller with “Good morning/afternoon
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Unit two: Principles of providing administrative services Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document‚ either onto your computer or a disk • Then work through your Assessment‚ remembering to save your work regularly • When you’ve finished‚ print out a copy to keep for reference • Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly
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activated and deactivated by pressing a number of keys on the phone’s keypad. 2. Prepare a brief report advising people on: • How to follow organisational procedures when making and receiving telephone calls • The purpose of giving a positive image of yourself and your organisation when making and receiving telephone calls. If possible‚ use specific information from procedures in your own organisation (or one that you are familiar with). Procedure for using the telephone: All calls are
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Unit: 210 Handle Mail Date due: 15/04/14 Unit Aim: this unit is about handling internal and external mail and packages within the service requirements of an organisation. The learner will. 1. Understand security procedures when handling mail or packages. 2. Understand the range of available internal and external mail services. 3. Be able to receive‚ distribute and collect internal and external mail services. 4. Be able to follow procedures for despatching mail or packages. 5. Be able to resolve
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Unit two: Principles of providing administrative services Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document‚ either onto your computer or a disk • Then work through your Assessment‚ remembering to save your work regularly • When you’ve finished‚ print out a copy to keep for reference • Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly
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the optional units I chose‚ they include Handling Mail‚ Use of Telephone‚ Office Equiptment and Prepare Text from Notes. This Page contains Handle Mail and Prepare Text from Notes. Other Units will be uploaded when complete. NB- Please do not exactly copy this work‚ make questions relevant to where you work and the procedures of your particular company. Unit 697- Handle Mail This unit is about handling internal and external mail and packages within the service requirements of an organisation
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foreign exchange; A post office or sorting office which exchanges mails with offices in foreign countries . Primary duty of post offices Post offices give many services to the people .But its primary duty is to collect ‚sort‚ transmit and delivery mail. Mails consists of letters‚ postcards‚ inland letter cards‚ book packet ‚printed books‚ periodicals‚ registered newspaper‚ sample packets and blind literature packets. How mails are collected ‚sorted and dispatched? Mails are collected from : * Letter
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audited. Carrying out reconciliation of banks‚ intercompany‚ debtors and creditors and ensuring that where-ever the reporting of a certain account balance was governed by a Sri Lanka Accounting Standard‚ the standard under consideration had been correctly applied prior to arriving at the figure reflected in the financial statements. Preparation of the fixed asset registers- Performed a physical verification of the fixed assets of the company. Categorised and coded the categorised fixed assets
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Sales‚ Smith went back to a C graded term paper that he had written years ago as a student and developed the idea of overnight package delivery. The company began operating on April 17‚ 1973 and used 14 aircrafts to distribute 186 packages to 25 cities within the USA. However‚ in a matter of approximately 40 years these figures have grown to 658 aircrafts‚ 7.500.000 packages/day and more than 220 countries around the globe. All this was possible thanks to FedEx’s global acquisition strategy – main
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