Chapter 1 The Problem and Its Background Introduction Customer service is the provision of service to customers before‚ during and after a purchase. According to Turban et al. (2002)‚ "Customer service is a series of activities designed to enhance the level of customer satisfaction that is‚ the feeling that a product or service has met the customer expectation." The importance of customer service may vary by product or service‚ industry and customer. The perception
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Effects of the Social Networking Sites to the Study Habits of the 4th year High School Students of Divine Light Academy IV-Thomson Peralta‚ Arvin Denz Fenis‚ Lei Denise Factoran‚ Jeriko Mari Pesebre‚ Samantha Rae Matias‚ Jean Petersean CHAPTER 1 Introduction Nowadays‚ technology is already taking over the world. They use technology in different ways. It is a big help especially in communicating. Social networking sites are products of technology and also one way of communicating
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Chapter 1 Introduction I. Background of the study Research says that “parenting style has been found to predict a child’s well-being” since the kind of development style that parents use influences their child’s “social competence‚ academic performance‚ psychosocial development‚ and problem behavior” (Darling‚ N.‚ 2012). This is why parents play such a huge role on their children’s development. They are the ones who mold their kids into the person that they want them to be. Every parent wants
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Chapter 1 – Introduction A. Backround of the Study Social network sites (SNSs) such as MySpace‚ Facebook‚ Cyworld‚ and Bebo have attracted millions of users‚ many of the people are using these sites in their daily practices. There are hundreds of SNSs with different purposes but their main purpose is almost the same. But the difference is how the SNSs attract other people in many different ways of using social networks. Social is also is the collective of online communication channels dedicated
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CHAPTER 1—MANAGEMENT: AN OVERVIEW TRUE/FALSE 1. The manager’s job is a science where they work systematically and analytically and relying on intuition or judgment is not appropriate. ANS: F PTS: 1 REF: 5 NAT: AACSB Analytic: Leadership Principles 2. Organizations provide the means for societies to meet their needs. ANS: T PTS: 1 REF: 6 NAT: AACSB Analytic: Environmental Influence 3. Managers must be able to sense the need for change in themselves‚ the need for change in
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Cost accounting and the lean production philosophy By Tyrone Williams AIU Online September1‚ 2012 Abstract As Dr. Stephanie White prepares to cope with the a steep reduction in the budgetary allocation to the Uptown Clinic she must carefully determine which areas to cut while striving to maintain current levels of service. This essay will offer advice Dr. White on preparing for budget cuts. It will also discuss the lean production philosophy and how this compares with typical production
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Chapter 4 3-17 1a. Sales ($68 per unit × 410‚000 units) $27‚880‚000 Variable costs ($60 per unit × 410‚000 units) 24‚600‚000 Contribution margin $ 3‚280‚000 1b. Contribution margin (from above) $3‚280‚000 Fixed costs 1‚640‚000 Operating income $1‚640‚000 2a. Sales (from above) $27‚880‚000 Variable costs ($54 per unit × 410‚000 units) 22‚140‚000 Contribution margin $ 5‚740‚000 2b. Contribution margin $5‚740‚000 Fixed costs 5‚330‚000 Operating
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Chapter 1 THE PROBLEM AND ITS SETTINGS Introduction Computer addiction can have a variety of negative effects on a person. The most immediate are social. The user withdraws from friends and family as he spends more and more time on the computer. Relationships begin to wither as the user stops attending social gatherings‚ skips meetings with friends and avoids family members to get more computer time. Even when they do interact with their friends‚ users may become irritable when away from the
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CHAPTER 17 SPONTANEITY‚ ENTROPY‚ AND FREE ENERGY Questions 11. Living organisms need an external source of energy to carry out these processes. Green plants use the energy from sunlight to produce glucose from carbon dioxide and water by photosynthesis. In the human body‚ the energy released from the metabolism of glucose helps drive the synthesis of proteins. For all processes combined‚ ∆Suniv must be greater than zero (the second law). 12. Dispersion increases the entropy of the universe because
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Chapter I The problem and its background 1.1 Introduction A peer group is both a social group and a primary group of people. It may be defined as a group of people who share similarities such as age‚ background‚ and social status. The members of this group are likely to influence the person’s beliefs and behavior. Also‚ a peer group can have a serious effect in an academic status of a person. School is where many children meet peers‚ form friendships‚ and take part in groups. For friendless
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