BHO0014 Managing Quality & Developing Performance Team Members : | Eddie Butt‚ Sai Wing (Student# 1278241)Ricky Yeung‚ Wai Kit (Student#1278249)Rubee Lam‚ Wing Shan (Student# 1278238) Dennis Chau‚ Kam Ho (Student# 1278237) | Submission Date : | 1st May 2013 | Tutor : | David Edwards | Filename : | Pendle Textile_Assigement | ------------------------------------------------- Table of Contents 1. Introduction P. 1 2. What is Quality? P. 2-3
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Quality Management and Six Sigma Learning Objectives – Chapters 1-5‚ 11 Midterm Exam Ch 1 – Introduction to Quality Describe the evolution of quality from the early 20th century through the Japanese post-World War II‚ to the “Quality revolution” in the U.S. and elsewhere in the 1980’s through the early 21st Century. Identify the underlying forces to the ‘quality revolution’. Explain the role of the quality ‘gurus’ including Walter Shewhart‚ Joseph Juran‚ W. Edwards Deming Early Twentieth Century
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MANAGEMENT OF QUALITY Quality cannot be ignored; every purchasing decision is based on price and quality What is Quality? It’s the ability of a product or service to consistently meet or exceed customer expectations. Slogans related to quality: * Talk is cheap but recalls are not. * There is nothing is more frustrating than working hard and then knowing that what you did‚ didn’t work out. * People want to do good job‚ and we have to enable them. To meet or exceed customer expectations
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Chapter Six Businesses and Their Costs Study Questions: 1. Explain the difference between a plant‚ a firm‚ and an industry. Plant – establishments such as a factory‚ farm‚ mine or store. Firm – an organization that employs resources to produce goods/services for profit. Industry – group of firms that produce the same or similar products. 2. State the advantages and disadvantages of the corporate form of business. Advantages – most effective form of
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Question 1: (a) Suppose the income elasticity of demand for pre-recorded music compact disks is +5 and the income elasticity of demand for a cabinet maker’s work is +0.5. Compare the impact on pre-recorded music compact disks and the cabinet maker’s work of a recession that reduces consumer incomes by 10 per cent. (2 marks) (b) How might you determine whether the pre-recorded music compact discs and MP3 music players are in competition with each other? (2 marks) (c) Interpret the
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make long-term investments in new product lines‚ new equipment and other assets‚ managers must know the cost of obtaining funds to acquire these assets. The cost associated with different sources of funds is called the cost of capital. . If the business earns more than its cost of capital‚ the market value of the business will increase. Likewise‚ if returns on long-term investments are below the cost of capital‚ market values will decline. Therefore‚ how we manage capital is extremely important to fulfilling
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COST OF PRODUCTION CONTENTS 1. Introduction 2. Types of costs 3.1 Opportunity‚ implicit and explicit costs 3.2 Fixed and variable costs 3.3 Average costs 3. Types of cost curves 4.4 Marginal cost curve 4.5 Average cost curves 4. Costs in Short run and in the Long run 5.6 Short run 5.7 Long run 5.8 Economies of scale 5. Cost analysis in the real world 6.9 Economies of scope 6.10 Experiential
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ADM 3301 Sample Mid-term Exam Duration: 2.5 hours Student name:_______________________ Student No.__________________ INSTRUCTIONS: 1- Write down the exam copy number (that exists at the top right corner of this page) on the identification white card next to your name. 2- Verify that your exam has 9 pages (including this title page). 3- Answer all questions on your examination copy. Use the opposite (blank) side‚ if necessary. Answers or calculations written on the sheet
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activities; c. Productive activities‚ such as finished goods transportation‚ storage‚ customer contact‚ order processing‚ etc. d. Sales activities to let customers understand and buying of goods‚ such as advertising‚ promotion‚ marketing agency costs‚ etc; e. Service activities‚ including training‚ repair‚ maintenance‚ components renewal etc‚ aiming at improving the added value of products. Auxiliary activities: a. Procurement activities‚ to refer to the purchase of used in enterprise value
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Cost/Benefit Analysis Evaluating Quantitatively Whether to Follow a Course of Action You may have been intensely creative in generating solutions to a problem‚ and rigorous in your selection of the best one available. However‚ this solution may still not be worth implementing‚ as you may invest a lot of time and money in solving a problem that is not worthy of this effort. Cost Benefit Analysis or CBA is a relatively* simple and widely used technique for deciding whether to make a change. As its
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