HSBC‚ as a core requirement for the completion of my BBA program from North South University. My faculty advisor Mr. Bashir Hussain has also given me approval to do this particular report on the topic of “Relationship of HSBC’s Customers Involvement and their satisfaction level”. Objectives The goal is to identify the main reasons of client dissatisfaction and find its relationship with a client’s level of knowledge about the bank’s services. In order to accomplish my goal I have identified one
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ABSTRACT This study on “CUSTOMER SATISFACTION TOWARDS ONLINE BANKING “ is designed to analyze existing customers of the bank and study their satisfaction level for the online banking service of the bank. A questionnaire was designed for the study in order to assess customer satisfaction at INDIAN OVERSEAS BANK. A total of 100 employees were surveyed. Questions pertaining to safety and comfort‚ online banking facilities‚ online transactions and overall satisfaction level were formulated. The
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Erika Costa CLT3378: Essay 1 Battle of the Gods vs. Goddesses: Enuma Elish and Baal Cycle Collectively‚ epics of creation are well known for the world gradually going through the change from being completely chaotic to fairly and orderly. Looking specifically at Enuma Elish and the Ugaritic Baal Cycle‚ each depicts female and male gods in particular and unique ways. In successfully contrasting the males and females in these works‚ similarities are also therefore notably highlighted throughout
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CUSTOMER SATISFACTION FOR COLD DRINKS OF VARIOUS BRANDS __________________________________ QUANTITATIVE METHODS Submitted To:- Prof. Naval Bajpai Submitted by:- ACKNOWLEDGWMENT Before we get into the thick of the things we would like to add a few heartfelt words for the people who gave unending support right from the stage the idea of the research was conceived. We express our deep sense of gratitude & sincere thanks to those who have helped
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Costa Rica Essay Costa Rica is a very beautiful country and very independent. Costa Rica gained its independence from the Spanish in 1821 but still was mooched off of by Agustin de Iturbide in his Mexican Empire. Easter in Costa Rica is known as Semana Santa. On July 25th they have Guanacaste day‚ which is the celebration of the annexation of Guanacaste to Costa Rica in 1824. August 2nd they have Virgen de Los Angeles Day. Which celebrates the Patron saint of Costa Rica. This is one of the most
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ON (CRITICAL ANALYSIS OF VODAFONE CUSTOMER SATISFACTION SURVEY) [pic] Prepared and Presented to: Under The Guidance Of : Company’s Guide:- Faculty Guide:- Rahul Srivastava Swati Priya (Sr. Sales Manager) (Submitted in the partial fulfillment for the award of the degree of Master Of Business Administration from G.B Technical University‚ Session-2009-2011) Submitted By :- BIPIN SINGH Roll No. 0914170013 (MBA III Sem.) [pic] Sagar
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country‚ one can realize that coffee is one of the most favorite products among American people. It has remained in the top positions for some decades. However‚ drinking coffee is not only the consumption of a product; it has become a daily activity. It is normal to hear this question when someone wants to meet up with one person: “do you want to get a coffee tomorrow and we can talk about...?” Any excuse is good enough to get a cup of coffee. The beginning of the coffee industry dates back to the 1960’s
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Coffee Industry in the UK: Comparison of the Marketing Strategies of Starbucks and Costa by Ahmed Fayih G ALOTAIBI Table of Contents 1.0 Introduction 3 1.1 Aims & Objectives 3 2.0 Literature Review 4 2.1 SWOT Analysis 4 2.1.1 Strength 4 2.1.2 Weaknesses 4 2.1.3 Opportunities 5 2.1.4 Threats 5 2.2 4 P’s of Marketing 5 2.2.1 Product 5 2.2.2 Price 5 2.2.3 Promotion 5 2.2.4 Place 5 3.0 Research Question 6 4.0 Bibliography 6 Websites 7 1.0 Introduction Costa and Starbucks
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INDUSTRY BACKGROUND I. A. About the Industry Coffee is a brewed beverage with a distinct aroma and flavor‚ prepared from the roasted seeds of the Coffea plant. A coffee plant is usually a bush or small tree that grows to 10-12 feet (although it can grow up to 32 feet) and can produce coffee beans for decades. It can live for between 60 and 70 years. It can take up to four years for a coffee tree to reach maturity and bear fruit. The English word coffee originates from the Arabic word ‘kaweh’ meaning
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I.History Trung nguyên is the most famous coffee brand in Vietnam. It was created in 1996 by Mr.Đặng Lê Nguyên Vũ. During student life in medical school of Tây Nguyên‚ Mr.Đặng had a question about coffee farmers’ life. Although the price of a cup of coffee wasn’t cheap‚ but why‚ farmers were still poor. This question encouraged him to find the answers. He and his company suffered from many accidents‚ but they kept on trying. Those experiences brought them a good background for opening more shops
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