Costa Coffee Marketing Plan 1. Company Name COSTA Coffee Part of Whitbread Plc is the UK’s leading Hospitality Company with franchises all over the world. The business encompasses hotels‚ restaurants (inclusive of household names like Taybarns‚ Premier Inn and COSTA Coffee)‚ Health & Fitness clubs along with other businesses. 2. Company Mission Statement Mission: “To serve the best coffee in the true Italian style” Vision: Our vision is to be the best hospitality
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organization. 2 Marketing orientation of Costa coffee 2 Defination: 2 Principles of marketing 3 Assessment on the benefits of marketing orientation for Costa coffee 3 Understanding customers’ needs and wants: 4 Communicating effectively with customers’: 5 Keeping ahead of compitition: 5 Utilizing new technology: 6 Base of segmenting a market: 7 Geographical segmentation: 7 Demographic Segmentation 7 Psychographic Segmentation 8 Benefits sought Segmentation 8 Costa coffee’s market segmentation for
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Marketing Plan for Costa Coffee Name Institution Table of Contents Introduction Costa coffee is considered as one of the largest and the fastest growing chain of coffee shops in United Kingdom. In 2010‚ it was voted as the nation’s favorite coffee shop. Costa coffee was founded by Italian brothers Bruno and Sergio in 1971. Since its inception onto the market through the opening of its first shop based on London‚ the company has enjoyed amazing growth making it an own of over 1‚300
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Organisation: Costa‚ UK Service Operations Concept ( Alton towers) Service Concept: Costa Coffee is a British multinational coffeehouse company founded in 1971‚ Leading retailer‚ roaster and brand of specialty coffee in the world Service experience: 1‚ Relaxing store layout & inviting environment. 2‚Costa Express (Vending machine): A quick‚ convenient way to grab a great Costa coffee on the go 3‚ Free O2 wifi available 4‚wide range of products 5‚ spread in train
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London. Whitbread had always been known for brewing and running pubs. A complete change in direction in 2001 saw the selling off of both the brewing and the pubs and a new era of hotels restaurants and coffee shops began. 2011 see the core estate of premier inns several restaurant chains and costa coffee. These are not confined to the UK but Whitbread now sees business as global. Their vision is to build the best large scale hospitality brands in the world but still incorporating the values the Sam had
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Costa Coffee Targeting Costa Coffee: • While evaluating their consumer market the conclusion was that the ideal consumer’s economic profile will be – Upper Middle Class – Privileged Class • While the age demographics will be: – Students and Youngsters – Professionals – Families – Mature Consumers • Gender and Ethnic/Religious Background was researched to have minimal or no effect on the choices concerning coffee made by consumers and their patronage of coffee houses. “THE
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Costa Coffee International Expansion to China TERM 131 6EM705 Course Work I Assessment task: Critically analyze the strategic choice and implementation of a hospitality or event organization Benyang (Ben) Yu (BAHE1) SHMS: YUBE200890 Derby: 100306147 Lecture: Ms. Zainab Atta Date: 5th‚ April‚ 2013 Table of Contents 1.INTRODUCTION ....................................................................................................................... 1 1.1 AIM ...................................
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The two advertisements from Dunkin’ Donuts and Costa Coffee have done its job effectively as the official promotion for the companies’ website. For starters‚ they all show their products appealingly. Dunkin captures image of their fresh coffee being poured while Costa attracts attention using the classy latte arts. Secondly‚ their points are cleared and concise. Dunkin’ uses slides that talk about different aspects of their products‚ and Costa states their points in a short‚ quick description. The
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SWOT analysis for Costa Coffee Strengths Weaknesses 1. Splendid brand name and brand visibility 1 2. Reputation for quality that is actually worth the money2 3. Wide variety of products3 4. Quality of service is high4 1. Located in relatively few countries worldwide5 2. Only few stores in each country6 3. Because of high prices not available to all classes7 Opportunities Threats 1. Broaden their target market8 2. Merging‚ taking over‚ or forming strategic alliance with other coffee companies9 3. Continuously
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MMS assignment: Costa Coffee STRATEGY: 1.Identify‚ analyse and discuss Strategic issues in Costa Coffee. “Costa has flourished in a recession which has claimed many victims in the industry‚" says Whitebread company.1The reason for this success is its strategy. Using the PESTEL framework will help identify‚ analyse and discuss Costa’s strategy. Despite the importance of political‚ environmental‚ technological and law factors‚ for the purpose of this essay we will focus on the economic and
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