Contents Definition of marketing: 2 Creating value for customers; 2 Building a strong customer relationship; and 2 Capturing value from the customers for the organization. 2 Marketing orientation of Costa coffee 2 Defination: 2 Principles of marketing 3 Assessment on the benefits of marketing orientation for Costa coffee 3 Understanding customers’ needs and wants: 4 Communicating effectively with customers’: 5 Keeping ahead of compitition: 5 Utilizing new technology: 6 Base of segmenting
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Costa Coffee Marketing Plan 1. Company Name COSTA Coffee Part of Whitbread Plc is the UK’s leading Hospitality Company with franchises all over the world. The business encompasses hotels‚ restaurants (inclusive of household names like Taybarns‚ Premier Inn and COSTA Coffee)‚ Health & Fitness clubs along with other businesses. 2. Company Mission Statement Mission: “To serve the best coffee in the true Italian style” Vision: Our vision is to be the best hospitality
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Marketing Plan for Costa Coffee Name Institution Table of Contents Introduction Costa coffee is considered as one of the largest and the fastest growing chain of coffee shops in United Kingdom. In 2010‚ it was voted as the nation’s favorite coffee shop. Costa coffee was founded by Italian brothers Bruno and Sergio in 1971. Since its inception onto the market through the opening of its first shop based on London‚ the company has enjoyed amazing growth making it an own of over 1‚300
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Costa Coffee Targeting Costa Coffee: • While evaluating their consumer market the conclusion was that the ideal consumer’s economic profile will be – Upper Middle Class – Privileged Class • While the age demographics will be: – Students and Youngsters – Professionals – Families – Mature Consumers • Gender and Ethnic/Religious Background was researched to have minimal or no effect on the choices concerning coffee made by consumers and their patronage of coffee houses. “THE
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Costa Coffee Costa Coffee was founded by Italian brother Bruno and Sergio Costa in Lambeth‚ London in 1971. Then in 1995‚ Costa was sold to Whitbread Company as its subsidiary. During the period of global economic recession‚ 2009‚ Costa achieved a remarkable level with 60% profit increased and 23% revenue increased1. Moreover‚ as the largest coffee chain in UK‚ Costa paid £36m for the acquisition of ‘Coffeeheaven’ at the end of 2009. So far‚ Costa Coffee operates in 28 countries with the total
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1 The Marketing Profession Coursework Header Sheet 191290-15 Course Coursework Tutor MARK1105: The Marketing Profession Group Work R Lewis Course School/Level Assessment Weight Submission Deadline BU/UG 30.00% 28/03/2012 Coursework is receipted on the understanding that it is the student’s own work and that it has not‚ in whole or part‚ been presented elsewhere for assessment. Where material has been used from other sources it has been properly acknowledged
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------------------------------------------------- Costa Coffee The Handcrafted Taste External Environmental Factors April 14‚ 2011 Team Members: Alaa Korayem | 7100112 | Mohamad Shafshak | 7102413 | Mourad El-Kerdany | 7100053 | Nada Shalash | 7100835 | Remote Environment The remote environment comprises factors that originate beyond and usually irrespective and out of Costa Coffee ’s control. Economic factors Since Costa Coffee is a multinational business‚ top-level managers
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INTRODUCTION In the last five years‚ the coffee brewing industry has seen so much activity in terms of massive changes in the landscape of coffee brewing companies. These changes range from mergers and acquisitions to changing consumer tastes and finally‚ to different branding strategies. These activities are expected to continue over the course of the next ten years. Costa Coffee is one of the leading companies in UK’s coffee brewing industry in terms of the volume of sales and profitability
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Brand Identity: Their brand name is their signature. “Costa” signifies luxury‚ excellence and perfection. The image of Costa is luxury and comfort with style. The theme of Costa‚ from the brand logo‚ the color scheme of the premises to the entire feel is warm tones and relaxing colors. Their ambience is trendy and soothing as well. According to me Costa is the comfortable place to relax‚ chill‚ spend quality time and have a warm experience which not only brings back customers but through
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STUDY: COSTA EXPRESS The brief Millions depend on the hot jolt of java a perfect elixir to jumpstart their day. Coffee now an essential part of the busy fast life helps to keep us functioning and match the pace. In this age of quick fixes‚ a perfect flavorsome cup of coffee also will no longer need waiting. Costa Coffee plans to introduce ‘coffee on the go’. Whitbread the parent company for Costa has acquired self-service coffee chain Coffee Nation and plans to launch a new brand‚ Costa Express
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