Case 1: How FedEx Works: Enterprise System 1. Question 1: List the business processes displayed in the video. FedEx is a logistical service company specialized in transportation‚ e-commerce and business services. The success of FedEx lies on an efficient information system. The business process is as follows: A FedEx employee picks up the customer’s box and scans it so FedEx recognizes it. Now the product is registered and traceable. The product is then taken to a sorting center where it
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contact between the public/client and an organisation. 1.2 Explain the purpose of presenting a positive image of self and the organisation. 1.3 Explain how to present a positive image of self and the organisation. 2. Understand the procedures to be followed when providing reception services. 2.1 Describe the structure and lines of communication in an organization. 2.2 Explain how the structure in an organisation
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How do we keep employees focused‚ motivated and energetic when everything’s lousy (White‚ 2008)? What really makes organization successful and prosperous? Does motivation plays a great role in employee performance? According to Joo‚ Jeung‚ and Yoon (2010) performance has been one of the most extensively researched concepts in the field of human resource development (HRD). A work performance is usually depends on employee’s level of motivation and state of mind. HRD can enhance performance while
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He wanted to know all about the geography and how well the prospects were for trade and agriculture. In 1803‚ Congress approved his proposal to finance for a mapping and scientific expedition to the far Northwest‚ beyond the Mississippi‚ which was foreign territory. In May‚ 1804‚ Jefferson assigned as commanders‚ Meriwether Lewis his personal secretary and William Clark‚ to set out on an amazing expedition across the Louisiana Territory. Lewis and Clark succeeded in many areas: Opened the U.S. from
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INTRODUCTION TO SOCIAL CASE WORK Social work is a profession concerned with helping individuals‚ families‚ groups and communities to enhance their individual and collective well-being. It aims to help people develop their skills and their ability to use their own resources and those of the community to resolve problems. Social work is concerned with individual and personal problems but also with broader social issues such as poverty‚ unemployment and domestic violence. Social Case Work‚ a primary method
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How lungs Work Your lungs are part of a group of organs and tissues that all work together to help you breathe. This system is called the respiratory system. The main job of the respiratory system is to move fresh air into and get waste gases out of the body. Lungs are very important because Oxygen‚ a basic gas‚ is needed by every cell in your body in order to live. The air that comes into the body through the lungs contains oxygen and other gases. In the lungs‚ the
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In 1804‚ two men‚ Meriwether Lewis and William Clark were sent out by President Thomas Jefferson to explore the land of the Louisiana Purchase. The two men were to determine if the new territory actually had something that could contribute to America‚ or if there was nothing new or of importance. They were told to study the plant life‚ animals‚ and the geography of the region‚ to map out the borders of the land. In addition‚ they were to discover if the area had any natural resources which could
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interested in making a career in the area of travel and tour industry. The course aims to develop students who will become qualified personnel‚ administrators and entrepreneurs in the tourism industry. Is Tourism a profession? Tourism is not regarded as a profession since working in this field does not require licensing and most jobs in this field do not require specific knowledge that can only be obtained through studying this course. However‚ studying BS in Tourism can lead to career choices which are
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Content 1 Principles of the Customer Driven Company (CDC) 2 CDC as a Strategic and Managerial Approach 3 Customers´ Perceptions 4 Market Perceived Value 5 Customers´ Environment 6 Customer Loyalty 7 The Path to the Customer Centric Company - Company Culture 8 Delivery and Communication of Value References (1) J. Kraigher-Krainer Slide 3 • Belz‚ Christian; Bieger‚ Thomas (2006): Customer value. Kundenvorteile schaffen Unternehmensvorteile. 2
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Client profile The client we have chosen is a college going girl from the national capital New Delhi. Aged between 18-21 years‚ belonging to a higher middle class family. Being a college going girl she tends to be more playful by her nature. She likes to roam around the shops and look for da new arrivals. She gets good pocket money and spends the half of it on clothes‚ and rest on other expenses. Her style of dressing indicates that she is no religious view for her dressing n likes to wear all
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