MY COURSE DESIGN: A. CHICA COURSE SYLLABUS COURSE TITLE : Finishing Course for Call Center Agents NOMINAL DURATION : 100 hours QUALIFICATION LEVEL : NC II A. Course Description This course is designed to develop knowledge‚ skills‚ and attitudes of a Contact Center Representative in accordance with industry standards. It covers core competencies such as: Communicating Effectively in a Contact Center‚ and being able to Render Quality Customer Service to Contact Center
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DIVISION SECOND SEMESTER 2012-2013 Course Handout (Part-II) Date: 12/12/2012 In addition to part-I (General Handout for all courses appended to the time table) this portion gives further specific details regarding the course. Course No. Course Title Instructor-in-charge : BHC-C132 : Appreciation of Indian Music : Mr. Yamla 1. Scope and Objective of the Course: This course intends to inform the debates‚ issues and development of Indian music over the last century. The course will be mostly theoretical
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ECON 5103 Business Economics * * * Course Outline Semester 2‚ 2011 Table of Contents 1 STAFF CONTACT DETAILS 1 1.1 Lecturers-in-charge: 1 1.2 Pitstop 1 2 COURSE DETAILS 1 2.1 Teaching Times and Locations 1 2.2 Units of Credit 1 2.3 Summary of Course 2 2.4 Aims and Relationship to Other Courses 2 2.5 Student Learning Outcomes 2 3 LEARNING AND TEACHING ACTIVITIES 2 3.1 Approach to Learning and Teaching in the Course 2 3.2 Quality Assurance 3.3 Learning Activities
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graduating students‚ we experienced the same stress and pressure of choosing amongst the multitude of course to take in college. In view of this things‚ we decided to conduct a research regarding what courses will further their chance of getting a good career upon their graduation. We will make a parallel research having the pulp of the presently graduating 4th year students regarding their course preference‚ and a systematic research of the trending jobs in demand for the next four or five years
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Times: M/W 12:50-2:05 Course Version: Fall 2014 Course Provider: History 1001 FMWA Baruch Instructor: Prof. Anna Lucille Boozer Office: Room 284 in Black and Latino Studies (4th Floor) Email: Anna.Boozer@baruch.cuny.edu Office Tel: 646-312-4326 Office hours: Wed 11:30-12:30 Office Hours should be used for drop-in meetings that will take 10 minutes or less. Please email me for a longer appointment or if you cannot make the scheduled office hours. Aims This course will provide students
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MS&E 252 Handout #1 Decision Analysis I September 25‚ 2012 ______________________________________________________________________ Course Guide to MS&E 252 Foundations of Decision Analysis Welcome to Decision Analysis I. This course guide has been developed to summarize the course logistics. Please read this handout carefully. Introduction Everyone makes decisions‚ but a few people think about how they do it. Psychological research shows that in many simple decision situations people make
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Course Hero is a self-described social learning network for students to access study resources and study groups. Its educator portal is a micropublishing platform for educators to distribute their educational resources. Course Hero collects study resources like old exams‚ class notes and study guides from users who upload. Users upload documents in order to receive membership and access the other documents that are uploaded on the website.[1] Some liken the resource sharing to a high-tech twist on
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Course Handout Accounting For Managers (AFM) Semester-I (June -October‚ 2013) Course Overview The course is designed to provide the students with a sound understanding of the basic accounting principles‚ concepts and standards and skill in the preparation and presentation of financial statements. Moreover this course a blend of financial accounting and management accounting. At the end of this course‚ students will be capable of preparing and understanding financial statements and use financial
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the time it takes for the parachute to fall also increases. This is because the air resistance is larger‚ therefore the drag is increased. So the speed of the parachute decreases. This is because the forces (air resistance and gravity) are unbalanced. The change in air resistance is important because the larger the surface area of the canopy‚ the more air particles it is ‘hitting’; therefore the air resistance is bigger. Variables: In our investigation‚ the variable that we
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Intermediate Macroeconomics I Section 110 Professional/Professionally Related Course Prerequisites: (ECN 104 and ECN 204) or Direct Entry Contact Instructor: Waclaw Dajnowiec Office: JOR 1212 Office Hours: Mondays‚ 5:00pm-6:00pm Phone: 416-979-5000‚ x.6614 Email: wdajnowi@ryerson.ca Lecture: Mondays‚ 6:30pm – 9:30pm‚ EPH207 Blackboard: my.ryerson.ca Course Description The aim of this course is to provide a comprehensive overview of both traditional and modern macroeconomic
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