Module 3: Internal and External customers Apple likes to say “The soul of the apple experience is in its people”‚ the internal customers who are trained‚ motivated and empowered to do what is right for the external customer. When you visit an apple store there is a purposefully designed customer experience part of which is communicated by apple’s internal customers. When you walk the store you are greeted with a warm friendly welcome within seconds of stepping inside. Apple’s internal customers
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The Apple I‚ Apple’s first product‚ was sold as an assembled circuit board and lacked basic features such as a keyboard‚ monitor‚ and case. The owner of this unit added a keyboard and a wooden case. Steve Jobs began working on the Apple Lisa in 1978 LISA became the first personal computer sold to the public with a GUI‚ In 1984‚ Apple next launched the Macintosh. The Macintosh Portable was Apple’s first "portable" Macintosh computer‚ released in 1989. Apple introduced the PowerBook in 1991. The Macintosh
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“The Apple Tree” Essay Prep Literature and Your Life Reader’s Response: Were you surprised by the ending? Why or why not? Thematic Focus: Why do you think that eagerly anticipated events so often fail to live up to people’s expectations? Written Discussion: Discuss why the children mislead their father about the taste of the apple. What would you have done in that situation? Why? Check Your Comprehension 1. What does the friend from England tell the father about the apple
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Presented opportunities and globalization in other countries allows Apple to recognize a need to become more main-stream in other geographical areas. Apple will have to use two strategies‚ one for the domestic market‚ the United States‚ and one for the international markets France and Australia. The appropriate channel strategies Apple should use for the domestic market and international markets is the multi-channel strategy and the pull strategy. The multi-channel strategy defined as “offering
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Apple strategija Kiekviena kompanija‚ norėdama įsitvirtinti rinkoje turi turėti strategiją‚ kaip tai padaryti‚ ir ne vien vienos strategijos jai užtenka‚ būti lyderiaujančia tarp konkurentų‚ ar kaip patenkinti vartotojų poreikius. Specializuota veiklos strategija Tai tokia strategija‚ kuri leidžia suformuoti sugebėjimus‚ koncentruojant visus organizacijos resursus ir pajėgas bei vadybinę kompetenciją siekiant tapti firma ‚ vienoje veikloje pasiekiančia tobulumo. Apple kompanijos pagrindiniai
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Yesterday‚ the CEO of Apple‚ Steve Jobs‚ unveiled the most anticipated and rumored-about product in 2008‚ the new iPhone. Providing faster connections and more features such as GPS than the first iPhone‚ Mr. Jobs believes this is “the phone that has changed phones forever.” With this addition to Apple’s products‚ it is yet another piece of Apple’s corporate level strategy to create value through related diversification. From solely manufacturing computers‚ Apple in the past ten years has added a
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com/articles/2012-03-29/apple-s-war-on-android ARTICLE SYNOPSIS In the article Apple Vs Android the case dealt with technology patent lawsuit. Apple currently pays Samsung over seven billion annually for components used in the Apple Ipad and Iphone thus making them Samsung’s biggest customer. Each company depends heavily on the other for without Samsung parts Apple’s operations could come to a grinding halt. LEGAL ISSUE Apple has accused and brought suit against Samsung for “slavishly copying” Apple with their
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Ethical Actions Worksheet Write a 100- to 150-word response to each of the following questions: • Was there anything in either the University Of Phoenix Student Code Of Conduct or the Student Code of Academic Integrity that surprised you? If so‚ what was it? Why were you surprised? If not‚ why not? No I can’t say that there was anything that really surprised me‚ I do think rules are important and they do need to be followed as young adults or older we will soon learn that even in the work
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Product For years‚ Apple was considered as a computer manufacturer that creates products aimed at individuals who are “different‚ hip and imaginative. Both Apple’s computers and the brand name itself are successfully marketed all around the world. In recent years‚ Apple diversified it product mix by introducing new line of products to keep up with the competitive consumer electronics market. The iPod‚ a portable music player was the first product range that was launched to compete in the portable
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• An iNNovative idea that can be implemented by Apple in the coming three years • Target buyers for the product‚ their needs or desires and a way how the product or service would address those needs. • The product details‚ its Unique Selling Point(USP) and customer benefits. • € Expected sales as a result of the product or service and the expected revenue.Apple Revenue Growth is spectacular! Since 2000‚ Apple sales has grown 1‚200%‚ profits have skyrocketed 3‚000%
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