HIGH LEVELS OF ATTRITION IN THE INDIAN INTERNATIONAL CALL CENTRE INDUSTRY- “Generating higher levels of employee commitment in call centres is a critical factor to their successful operation. A high level of employee commitment in an organization can have beneficial consequences‚ resulting in lower absenteeism‚ higher performance and lower employee turnover (Mathieu and Zajac‚ 1990). Research also identifies commitment as a consequence of personal variables‚ role clarity and supportive
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Now a day online shopping is offering great advantages compared to the conventional forms of business. The online economy is massive‚ with billions of dollars changing hands every single day. Online shopping has brought consumer lower prices‚ incredibly diverse choice and an ease of buying that simply can’t be matched in the physical world. At the same time‚ however‚ it’s not without its perils (Kidman 2009). People love to do online shopping because it really bring them a lot of benefit and is also
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According to the article entitled Online Grocery Shopping: Ripe Timing for Resurgence‚ Maya Swedowsky report that the online shopping for groceries in United States of America is reborn and increasing as the consumers’ behaviour is changing towards online tools to fill in their grocery bags and have been influenced by four factors‚ which are convenience‚ usage of broadband‚ Generation Y‚ and customization of products. This can be proven by the number of grocers which has increased more than 13 times
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E-Commerce: Shopping Cart Wendell B. Taylor Grantham University Electronic Commerce April 3‚ 2012 A shopping cart is a piece of software that acts as an online store ’s catalog and ordering process. Typically‚ a shopping cart is the interface between a company ’s website and its deeper infrastructure. Contrary to popular belief among merchants‚ an online shopping cart does not process credit card payments (Parker‚ 2010). Instead‚ shopping cart software serves three other main purposes. First
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TABLE OF CONTENT INTRODUCTION……………………………………………………………… 03 POOR CUSTOMER QUALITY……………………………………………… 03 HIGH LABOR TURNOVER IN THE CALL CENTRE…………………….. 04 REMEDY “TURNOVER”…………………………………………………….. 05 IS TURNOVER LIKELY TO BE UNIVERSALLY DYSFUNCTIONAL?... 06 CONCLUSION………………………………………………………………… 07 RECOMMENDATIONS………………………………………………………. 08 REFERENCES………………………………………………………………… 12 INTRODUCTION: The main objective that focus on this report is to analysis the “employee perspective issues” that are
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will continue to alter the composition of day to day survival. Margaret Crawford’s article (“the World in a Shopping Mall”) breaks down how the world is placed within a shopping mall‚ and because of this‚ the impacts that have resulted from the world being placed in such a situation. The article discusses the foundations or fundamental themes that have causes the World to be in a Shopping Mall. On a regional scale many would not consider how much a mall can impact the particular area that it is
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Since about 1990‚ online shopping has emerged into every corner of life‚ linking people to the culture of capitalism in frequent and daily ways. It lets us buy what we want‚ when we want at our convenience‚ and helps us to imagine ourselves buying‚ owning‚ and having positive outcomes by the goods available out there on the web. Shopping has been a way of identifying oneself in today’s culture by what we purchase and how we use our purchases. In 1994‚ advances took place such as Online Banking
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Cimabue Professor Berg English 102 3/08/13 Online Shopping: The Future Nowadays‚ a huge amount of shopping is done over the Internet. Everything we could possibly want to do from buying cars to CD players to household cleaning products‚ almost anything can be purchased online‚ often at a substantial savings. Recently I needed a calculator for my math class. Did I go to Wal-Mart or Albertson’s to purchase one? No‚ I chose online shopping for the many benefits. One of which was convenience. Why
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choice of buying something. With that kind of problems‚ parents are often have a trouble enjoy the shopping and maybe they don’t even get a time to pay at the cashier. c. Stealing is the common things that happen in the large crowd especially in this kind of situation. Customers which is too engrossed with their shopping might not be able to detect that someone might be stealing their wallet or any valuable things such as jewelry and hand phone
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auditor‚ the firm should contact local banks‚ lawyers‚ other CPA firms and other business. The firm should also do background check on the potential client. 2. If John Jones suggested I offer him a loan and instead of offering an asset as collateral he offered a lump sum of cash that covered the whole amount of the loan‚ warning signs would of went on in my head. This transaction would never transpire if this was my accounting office. CPA has a professional and moral responsibility to report illegal
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