Ishikawa‚ a professor of engineering at Tokyo University and the father of “quality circles.” Start your quality journey by mastering these tools‚ and you ’ll have a name for them too: "indispensable." 1. Cause-and-effect diagram (also called Ishikawa or fishbone chart): Identifies many possible causes for an effect or problem and sorts ideas into useful categories. 2. Check sheet: A structured‚ prepared form for collecting and analyzing data; a generic tool that can be adapted for a wide
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order to become a lean organization. For instance‚ Toyota Company makes use of lean production and supply to improve their productivity and profitability. Above all‚ by implementing Six-Sigma philosophy and methodology such as DMAIC‚ Cause-and-Effect Diagram and Visual Management tools‚ Toyota is able to aid in the continuous improvement of its processes. Similarly‚ Six-Sigma helps Toyota’s processes to meet specifications and reduce variability in the assembly processes. Also‚ Toyota has its focus
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SMRT Driver Strike 1 Our Company Our company is a small-sized music studio providing services ranging from voiceover recording‚ music recording & production‚ post production/CD duplication & design to music production courses. The studio is located at the downtown area‚ which incorporates several recording rooms‚ function rooms and staff offices. Our team is assembled by both local and foreign talents. Staffs are assessed and rewarded based on their performances. The administration
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investigation and response. Perry‚ M. C. (2006). A Fish(bone) Tale. Quality Progress‚ 39(11)‚ 88. Retrieved from https://wgu.idm.oclc.org/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=asf&AN=501333980&site=eds-live&scope=site The fishbone diagram is a quality improvement tool developed by Kaoru Ishikawa to help identify potential
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on rework and scrapping product. Focusing on quality control means products will more likely be made correct the first time. This translates to higher productivity because time isn’t used reworking product already worked on. Problems 2. Fishbone Diagram 6. Evaluate the service quality of your bank’s website using the dimensions of perceived e-SQ given in Exhibit 7.13. The website has up to date information pertaining to all of my checks readily available after I log on‚ and on
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Question 4 (Two Points) Prepare a first draft BPMN diagram that shows the Boat Sales Insurance Process. Be clear about how the customer interacts with the Insurance Company. Reading 5 In working up the BPMN flow diagram‚ you will notice that there are several occasions where the Registration Clerk has to update policies. As this occurs often‚ it’s important to get it right‚ so the BPM team decides to define this specific process in more detail. To do this‚ they interview the supervisor of
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Project Report On Improving Service Level for Institutional Sales SUBMITTED FOR THE PARTIAL FULFILMENT OF POST GRADUATE DIPLOMA IN INDUSTRIAL MANAGEMENT (PGDIM) By Puneet Verma Roll No. 105 PGDIM – 18 Under the guidance of [pic] National Institute of Industrial Engineering (NITIE)‚ Vihar Lake‚ P.O. NITIE‚ Mumbai 400 087 Date of Submission: _ _ _ _ _ _ _
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CCR’s Output Variation = defect attivaRes Not easy to find Preconceived ideas for causes Pressure for quick solution Difficulty in collecting more data Wrong or apparent root causes will lead to wrong solutions attivaRes The fishbone diagram is useful to reach a common understanding of the problem. It is a strong tool to establish the relation between an effect and its main causes. It starts from the statement in the «head of the fish» Then the team determines major categories (the
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PROBLEM 1 Project? 1. Unique purpose 2. Life span 3. Uncertainty 4. Primary customer 5. Resources 6. Developed using progressive elaboration Project Life Cycle [pic] Key Project Constraints 1. Scope – objective of project 2. Time - Deadline 3. Cost - Budget 4. Quality – Extent of satisfaction Project Stakeholders Individuals or groups in the organization who have an interest in‚ or will be affected by‚ the project result. E.g. Organiser
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CHAPTER I INTRODUCTION Project Context As technology grows fast‚ certain advancements are being developed nowadays and life is getting even better to live with. It makes every task as easy as possible and nothing seems too tiring if human tasks are aided with technology. It can be applied in any aspects of life. Computer technology would be the first on the list that provides great potential for improving effectiveness and efficiency of the information system. The Short Message Service (SMS)
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