‘King Sugar’ as the late Trinidadian Prime Minister‚ Eric Williams put it‚ is what the poem ‘Gasparillo Remembered’ by Anson Gonzalez is about. The economic and personal loss coming from the rise demise of the sugar industry is the central theme of the poem. The title of the poem suggests a duality of reminiscence and loss for an industry that is ‘gone’. The poem is told from the point of view of an old man reminiscing years connected with the sugar industry; fond childhood memories‚ hardship and
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International Journal of Business and Social Science Vol. 3 No. 16 [Special Issue – August 2012] The Impact of Service Quality‚ Customer Satisfaction and Loyalty Programs on Customer’s Loyalty: Evidence from Banking Sector of Pakistan. Samraz Hafeez SZABIST Islamabad‚ Pakistan. Bakhtiar Muhammad Faculty Member SZABIST Islamabad‚ Pakistan Abstract Top organizations know that the road to success runs through their customers. Hence in today’s world‚ the companies who do not provide value to
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Services 000’s 23‚073 19‚579 18% 12‚256 88% Broadband & Telephone Services 000’s 1‚505 1‚347 12% 935 61% Total 000’s 24‚577 20‚926 17% 13‚191 86% *About the company’s strategies: Loyalty can be defined as a state of mind‚ a set of attitude‚ beliefs‚ and desires. And loyalty is one of the key elements in the success
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The poem entitled “Gasparillo Remembered” by Anson Gonzales is a pantoum about an ex-slave reminiscing about the past and the experiences he has had on the sugar plantation and how they have changed. Anson uses imagery and figurative language to highlight the theme of change in his poem. The theme is developed gradually as Anson takes the readers on a step by step journey of life working on the sugar cane plantation to life free of the plantation and the experiences good and bad faced by the people
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1.1 INTRODUCTION TO THEORETICAL FRAMEWORK: “The first step in managing a loyalty-based business system is finding and acquiring the right customers.” FREDERICK F.REICHHELD Loyalty is an old-fashioned word traditionally used to describe fidelity and enthusiastic devotion to a country‚ a cause or an individual. More recently‚ it has been used in a business context‚ to describe a customer’s willingness to continue
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A STUDY ON THE IMPACT OF LOYALTY PROGRAMS ON CONSUMER PURCHASE BEHAVIOR INTRODUCTION TO THE ORGANISATION: The Landmark Group was started thirty years ago‚ with the mission of becoming one of the foremost retailers in the Middle East. This‚ by providing customers with a wide range of high quality products at exceptional value. From a single children’s store set up in 1973‚ in Bahrain‚ the Group has expanded exponentially and currently operates over 500 stores‚ several concepts & business interests
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Wal-Mart and bought icicle lights to hang up for decoration and lighting of the dance floor. It was beautifully decorated; we had the tables set up in the shape of a U leaving room for a dance floor in the middle. It was one of the most beautiful things I had seen. The dining area and dance floor were lit up like a bright starry night with white and blue lights twinkling overhead. The tables had white table cloths with vases sitting on them with white and blue flowers and blue glass beads in the
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A birthday remembered essay Love is very complicated‚ not just butterflies in one’s stomach‚ but it also involves a lot of pain. The pain is not easy to drain. We have to confront ourselves with the pain and get over it‚ but that’s easier said than done. We restrain our feelings and try to forget them. This only causes an even bigger pain. That is the situation for Ellen‚ the main character in this short story. Ellen’s love life has been complicated‚ she is a lesbian and obliged to listen to people’s
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A proposal of loyalty program for Air New Zealand Introduction Air New Zealand is the biggest airline operation within New Zealand‚ and offers a fantastic airline service around the world. Our airline offer first class‚ business class and economy class to all customers. However‚ we plan to increase brand awareness‚ market share‚ sales and profit in the future‚ thus we want to launch the loyalty program to increase the number of loyal customers. This report includes loyalty program‚ customers’ demographic
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Customer Service – Loyalty Program It is important to create a program that is manageable and support the goals of 7-11. The Loyalty Program of 7-Eleven Hong Kong was “Stamp Collection”. The latest function was Sanrio 50th Crystal Charm Collection. (Swarovski) Step 1: 7-11 will examine who are your customers‚ they know there customers were want convenience service and most of them normally were young to middle age. These customers are easy to change their mind because of the trend and
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