Administration East West University Subject: Submission of the Internship report “Study on Customer Service Quality and Customer Satisfaction at credit card in the context of Prime Bank Limited” DearSir: It is an honor and great pleasure for me to submit my internship report on “Study on Customer Service Quality and Customer Satisfaction at credit card in the context of Prime Bank Limited in Bangladesh”An Study on PRIME Bank Ltd.” in a professional way. I am now submitting my internship report
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Credit Appraisal is the process by which a lender appraises the technical feasibility‚ economic viability and bankability including creditworthiness of the prospective borrower. Credit appraisal process of a customer lies in assessing if that customer is liable to repay the loan amount in the stipulated time‚ or not. Here bank has their own methodology to determine if a borrower is creditworthy or not. It is determined in terms of the norms and standards set by the banks. Being a very crucial step
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PROPOSAL TO IMPLEMENT A CUSTOMER REWARDS PROGRAM THROUGH EXPRESS MART PLUS CARD Abstract Due to the increase in competition in the Retail Industry‚ we must impose a new marketing strategy to retain our current customers. Our main strategy is to create a reward program for customers through XM Plus Card Rewards Program. Achieving the above will allow us to retain our current customers by motivating them to frequently buy from Xpress Mart. I. Introduction Modern marketing revolves
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One fine day‚ as I was going through the library shelf‚ I noticed a book named “the Steve Jobs way” saying iLeadership for a new generation. As I started imagining about leadership‚ I came across a most important thing called positive change. To me‚ positive change means transition and improvement in one’s own thoughts‚ ideas‚ acts and applying those in everyday life to bring the society together for a known cause. When the society gets together‚ working towards one direction‚ a certain positive
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Use and Abuse of Credit The use of credit cards is much more dangerous than use of checks or cash. Paying with cash is very easy; for knowing how much money is available and how much can be spent makes it very hard to get into debt. When paying with a check the process is a bit trickier; the exact balance has to be kept on the account at all time. Knowing what this balance is and continuously replenishing it can be quite hard. Nevertheless‚ even with a check consumers cannot get into a lot of trouble
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ASESSMENT OF CREDIT RISK IN FINANCIAL MANAGEMENT Labels: Credit Risk Research Proposals‚ Financial Management Research Proposals RESEARCH TITLE ASESSMENT OF CREDIT RISK IN FINANCIAL MANAGEMENT THE ABSTRACT This proposal study explores financial credit risk assessment. This is an important issue because there is currently no standardized method used by financial institutions for the assessment of credit risk. There needs for a critical evaluation of the most popular credit risk assessment
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Factors beyond Amazon.com global acceptance and success can be categorized into 4 categories: offering competitive prices‚ straightforward web design and friendly interface‚ convenient payment system‚ and most importantly the unique shopping experience. 1.Price: Amazon differentiates itself mainly on the basis of price and by making sure that it offers the same quality products as any other company with a noticeably lower price. In addition‚ sellers do not pay any fees for product listing and it
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MACRO AND MICRO FACTORS AFFECTING THE STEEL INDUSTRY (TATA STEEL) The world GDP‚ as reported by International Monetary Fund‚ was on an upturn‚ growing by 5% in 2010 as compared to a negative growth of 0.5% in 2009. While the growth in the advanced economies was 3.0% in 2010‚in contrast to -3.4% in 2009‚ the emerging and developing economies grew by 7.3% in 2010 when compared to the growth of 2.7% in 2009. The growth in the developing and emerging economies slowed down during the end of 2010
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The brand report card In our days building and managing brand equity is considered to be an important element to successed and sustain growth‚ where in general the company brand equity flow customer loyalty and profits. Therefore‚ managing the brand equity become a business priority for many managers within all types of industry activities and markets. However‚ few managers are able to step back and assess objectively their companies brands in terms of strengths and weaknesses. Where‚ many manager
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CHAPTER 6 Case 1: Telepresence: Meeting Without Traveling 1. What kinds of limitations do you see for users of telepresence? Is it really a substitute for face-to-face meetings? Make a list of features of face-to-face meetings. Then consider a range of business situations as an employee‚ from initial hire‚ to working with a team‚ to understanding what your boss wants‚ and even a termination meeting. How would telepresence work for you in these situations? Face to face meetings have eye
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