by the consumer is influenced by the level of consumer awareness achieved. By "consumerism" we mean the process of realizing the rights of the consumer as envisaged in the Consumer Protection Act (1986) and ensuring right standards for the goods and services for which one makes a payment. This objective can be achieved in a reasonable time frame only when all concerned act together and play their role. The players are the consumers represented by different voluntary non-government consumer organizations
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A STUDY ON CONSUMER PERCEPTION OF AFTER SALES SERVICE WITH REFERENCE TO HYUNDAI CARS AT CHENNAI CHAPTER I INTRODUCTION 1.1 ABOUT THE STUDY The present study was conducted in order to know the perception of the customer with respect to after sales services and to gauge the satisfaction of its consumers. Every customer tends to develop a certain image of the company after using the product. In this process‚ After Sales Services
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suddenly valued in the employment marketplace. "A moment comes‚ which comes but rarely in history‚ when an age ends‚ and when the soul of a nation‚ long suppressed‚ finds utterance." This is that moment. And the utterances are music to the ears of consumer marketers‚ especially lifestyle brands. The ’youth’ market they’ve been chasing all these years finally has a credit card with no supervised spending limit. The impact of consumerism by ’indies’ - financially independent young people - is clearly
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ADMINISTRATION Topic: - “Consumer Behavior towards RENAULT (DUSTER)” BABA FARID COLLEGE DEON‚ BATHINDA SUBMITTED BY: VIVEK GUPTA 112261187 ACKNOWLEDGEMENTS I am very grateful to Mr. AMIT (hr Manager at PMG AUTOS‚ chandigarh) for encouraging me to conduct the study. VIVEK GUPTA (i) EXECUTIVE SUMMARY This research has been conducted on the topic of ‘Consumer Behaviour towards
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Introduction Consumer behavior is the study of individuals‚ groups‚ or organizations and the processes they use to select‚ secure‚ and dispose of products‚ services‚ experiences‚ or ideas to satisfy needs and the impacts that these processes have on the consumer and society. It blends elements from psychology‚ sociology‚ social anthropology and economics. It attempts to understand the decision-making processes of buyers‚ both individually and in groups. It studies characteristics of individual
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The Indian Consumer The middle class male consumer The middle class of India is for whom most of the advertising is targeted. Even in the lower middle class‚ consumer products like biscuits‚ talcum powder‚ hair oil‚ hair cream‚ toilet soaps‚ leather foot ware‚ casual foot ware‚ wrist watches‚ quartz watches etc. are purchased. To get a much better understanding of the middle class “male” head of the family‚ consider the following characteristics: Security Seeking: The middle class
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B. Sony is introducing a new 27- inch T V with a picture – in – picture feature. How should the company position and advertise the product to (a) Generation X Consumers ( b) Affluent baby boomers. AFFUENT BABY BOOMER A baby boomer is someone who was born during the period of increased birth rates when economic prosperity arose in many countries following World War II. In the United States‚ the term is commonly used to refer to the generation which demographic popularizers have identified with
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CONSUMER EDUCATION PROVIDES THE RIGHT PLATFORM FOR THE SELECTION OF THE GENUINE PRODUCT AND ELIMINATION OF THE DECEPTIVE PRODUCTS. ______________________________________________________________________________ INTRODUCTION Consumer education is the preparation of an individual through skills‚ concepts and understanding that are required for everyday living to achieve maximum satisfaction and utilization of his resources. It is defined as education given to the consumer about various consumer
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Consumer behavior [pic] DISTANCE EDUCATION Faculty of Management Multimedia University COURSEWORK BOOKLET TRIMESTER 2‚ ACADEMIC YEAR 2011/2012 COMPENSATION AND BENEFITS SUBJECT CODE BCB2844 INSTRUCTIONS TO THE STUDENTS 1. Please read this Coursework Booklet thoroughly. 2. The Instructions are stated in detail in this booklet and must be observed. Late assignments will be penalized. The ‘water-marked’ date on the envelope of the assignment
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Consumer Behavior MKT/ 435 Consumer Behaviors University of Phoenix January 26‚ 2012 Instructor: Consumer Behavior This paper will give a brief definition of what is consumer behavior. It will also express how consumer behavior is related to marketing. Marketing is the developing of any service or goods that consumer buys. When a company market’s a product they have to define the wants and needs of the consumers. To define the wants and needs of the consumers the company should evaluate
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