Assignment “Net Promoter Score: a strong indicator of loyalty and growth?” 2 Table of Content Page Introduction…………………………………………………………………………3 1 Main advantages of the NPS……………………………………………...4 1.1 1.2 1.3 2 Simple and understandable – the calculation of the NPS……...4 Simple categorization of the customer groups - …………………. application of the NPS……………………………………………...5 Motivating Change - customer-focused management by NPS...6 Main disadvantages of the NPS ................................
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STUDY ON DISTRIBUTION AND DIVERSITY OF EPIFAUNA AT SUNGAI KILIM MANGROVES MUHAMMAD AKMAL BIN ROSLANI 2007279738 SUPERVISOR: PROF MADYA NORSILA BT DAIM CHAPTER 1 INTRODUCTION Introduction To Mangrove Mangroves are trees and shrubs that grow in saline coastal habitats in the tropics and subtropics. Mainly between latitudes 25°N and 25°S Mangroves include approximately 16 families and 40 to 50 species. Mangrove ecosystems are diverse habitat with remarkable variety of flora
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Chief Complaint: “The voices told me to do it.” History of Present Illness (tell us also whether this is inpatient or outpatient setting): MJ a 23-year-old African American male brought to the Emergency Department by family member after he was found sitting in the middle of the street. The patient states‚ “The voices told me to do it.” The patient states that‚ for the past 7-8 months that people are not who they say they are so; he began to isolate himself in his room‚ dropped out of school‚ and
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DEFINITION Past future perfect tense is a verb form to discuss activities that would have been done in the past. This form is commonly used in the main clause of a conditional sentence type 3 Past future perfect tense is formed with the auxiliary verb and would or should have‚ and the past participle (verb-3). Have used both for singular and plural subjects. While past participle can be either regular or irregular verb. Types of sentences Formula Example Positive ( + ) S + would/should
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Teenager devided in two. There are modern teenager and past teenager. Modern teenager are we‚ that live in modern era. Then past teenager is a teen where the older live there. Past teenager is very different than modern teenager in their attitude. One of the factor is because of sophistication in this era. From many opinion‚ people say that past teen have a good attitude and characteristic. They are more good than us‚ as a modern teen. Past teenager is polite and can appreciate another people. They
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Lesson Plan: Past Perfect Grade: 10th Lesson Length: 45 minutes Materials: white board‚ board marker & worksheets Objectives: To be able to: Identify & understand past perfect tense. Use the past perfect tense when speaking about past events. Lesson Opening: Teacher will ask students to tell a series of events that took place yesterday and she will write that on board. For example‚ I left the school at 1 pm. I got home at 2 pm etc. Activity: Teacher will put
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When I sit back and consider the significant events in my past‚ the important aspects of my current life‚ and my future goals‚ the underlying theme is one of appreciating diversity‚ especially across ethics and strength. I was born and raised in Hefei‚ China‚ the product of my father with roots in village and my mother of citizen. My childhood life was similar to the most people‚ but it was the importance of the phase for me. The stage gave me an impressive memory. In my early years of education
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CARIBBEAN EXAMINATIONS COUNCIL REPORT ON CANDIDATES’ WORK IN THE CARIBBEAN ADVANCED PROFICIENCY EXAMINATION MAY/JUNE 2003 CARIBBEAN STUDIES Copyright © 2003 Caribbean Examinations Council St Michael‚ Barbados All rights reserved 2 CARIBBEAN STUDIES CARIBBEAN ADVANCED PROFICIENCY EXAMINATION MAY/JUNE 2003 GENERAL COMMENTS This was the sixth year in which Caribbean Studies was examined. There were 2188 candidates this year compared with 1468 in 2002‚ an increase of 49 per
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Despite the fact it is impossible for her to connect to it firsthand‚ Denver continuously tries to connect to her mother’s past through stories. Without these stories‚ there would be little to no basis of what Denver’s life means. Everything that affects Denver’s life in the present is due to her family’s past. She is the first in her family to be born outside of slavery‚ even her brothers and sister were born while their mother was still enslaved‚ but slavery still has a grasp on her life. The most
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VENUE: SEAT NUMBER: STUDENT NUMBER: STUDENT NAME: Family Name First Name FINAL EXAMINATION St Lucia Campus Semester Two 2011 ACCT7101 ACCOUNTING PERUSAL TIME WRITING TIME EXAMINER 10 mins. During perusal‚ write on the blank paper provided 3:00 Hours Mark Russell This examination paper has 18 pages (not including the title page) and is printed Double-Sided THIS EXAMINATION PAPER MUST NOT BE REMOVED FROM THE EXAMINATION ROOM Exam Type: Closed Book - Specified materials
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