Chapter 6: Motivation and Emotion 1. What is Motivation a. Motivation – A physiological and psychological factors that account for the arousal (energizing)‚ direction‚ and persistence of behavior. i. Motivation is a hypothetical state 2. Theories of Motivation b. Biological Theories ii. Instincts – Unlearned species-specific behaviors that are more complex than reflexes and triggered by environmental events called releasing stimuli iii. Ethology
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Expressing Emotions In the chapter‚ emotion is described as the powerful nature of an emotional experience and how we break it down. There are six primary emotions‚ surprise‚ joy‚ disgust‚ anger‚ fear‚ and sadness. They are identified through unique and consistent behavioral displays across cultures. However‚ every culture has different impressions of what the primary emotions in their culture are. While Americans consistently name surprise‚ joy‚ love‚ anger‚ fear‚ and sadness as primary emotions‚ Chinese
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36) 2.0 Primary Dimensions of Servicescape The servicescape affects both the employees and customer’s behaviour. There are several dimensions that affect behaviour and emotion according to Bitner (1992) These are ambient conditions‚ space/layout‚ signs‚ symbols and artefacts. (Rosenboum‚ 2007) These all have an effect on the emotions and feelings of both customers and employees notably ambient conditions plays a critical role in the effects on human behaviour (Appendix A) 3.0 Service Failures The
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Many artists express their emotions through their emotions through their art making and the finished art will reflect on that specific emotion‚ other artists may make an image with the hope of creating an emotional response in the viewer. Pablo Picasso creates artwork that does both. Pablo is a painter‚ paint maker‚ sculptor‚ stage designer and poet. He was born on October 28th 1881 in Spain‚ Picasso started showing his passion and skill for drawing from an early age‚ at age 10 he created his first
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Organizational Research Paper Executive Summary The company I chose to do my research study on is Spa. I was employed with Spa for about four years‚ spending two years at their corporate headquarters located in a busy neighborhood in lower Manhattan‚ and two years at one of their busiest spas located in midtown Manhattan. During my time with the company I did notice a difference between the corporate and spa atmosphere . Ironically‚ the corporate office seemed more relaxed than the spa. Most of
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University of Phoenix Material Motivation and Emotion Worksheet Resources: Ch. 7 & 8 of Discovering Psychology and Motivation and Emotion – Interactive Tutorial Discuss the following as a team and provide a brief summary of the each discussion. The word count for individual answers may vary but your responses should total 500- to 800-words for the entire worksheet. 1. Describe three approaches to motivation. Explain how each approach affects motivation. The first being instincts which
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Stating Emotions Effectively Illogical Fallacies Irrational fallacies lead to illogical conclusions and result in debilitative motions‚ and since we aren’t usually aware of these thoughts‚ they are very powerful. 1. The Fallacy of Perfection – people who accept this fallacy believe that a worthwhile communicator should be able to handle every situation with complete confidence and skill; subscribing to this fallacy can lead to the disapproval of others and it can also diminish self- esteem. 2
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Personality and Emotions Which of the following are classifications on the Myers-Briggs Type Indicator? Chapter 4 Personality and Emotions MULTIPLE CHOICE Personality 1. Personality is: a. always stable. b. a part of a person. c. an aggregate whole. d. comprised of traits that cannot be measured. (c; Easy; p. 93) 2. An individual’s personality is determined by: a. heredity. b. environment. c. situational factors. d. all of the above (d; Easy;
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Emotion Suppression is a Universal and Culturally Regulated Form of Emotion Regulation Emotion regulation is a process whereby an individual internally regulates his or her emotions and externally modifies the way those emotions are outwardly expressed (Arens‚ Balkir & Barnow‚ 2013; Matsumoto & Juang‚ 2008). A common type of emotion regulation which is employed cross-culturally is emotion suppression. Emotion suppression is a form of emotion regulation in which the outward expression of emotion
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Dr Aureli‚ (pictured opposite) presented his research at this year’s BA Festival of Science in Dublin‚ has found that our furry relatives may share many of the same emotions that humans experience in everyday life. He explained: ’’My research has shown that emotion is a valid topic for scientific investigation in animals and helps us to understand how animals behave with great flexibility. For example self directed behaviours‚ such as scratch-grooming‚ obviously have a hygiene function‚ but they
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