STOCKS OF KNOWLEDGE AND ORGANIZATIONAL PERFORMANCE: A DYNAMIC RELATIONSHIP Fernando Arenas Universidad ICESI Calle 18 122-135‚ Cali‚ Colombia tel: +57 2 5552334 x8858 faarenas@icesi.edu.co Abstract The relationship between the level of knowledge and organizational performance has been studied by the academic community and is receiving growing attention from decision makers in organizations. However it is not the case of the feedback relationship between performance and the level of knowledge‚ although
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currently aligned with Southwest’s business strategy? 1. Placing a high strategic importance upon hiring & retaining employees that reflects the company’s goals and values of delivering exceptional customer service‚ while being passionate about their jobs. 2. Strategically focusing hiring
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members that promotes unity and solidarity and ensures that all decisions‚ shall at all times be reflective and beneficial to the students. Hence‚ it shall be bound to preserve and protect the interest of the BS Agricultural Business students. Objectives 1. Promote unity and closer ties among all sectors of the school and the outside community: 2. Work hand in hand with the KNP administration in the initiation of intellectual‚ physical‚ moral‚ spiritual‚ and social advancement of students:
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technological change‚ many companies today are trying to identify innovative compensation strategies that are directly linked to improving organizational performance as well as to make the companies become more flexible and adaptive. According to Appelbaum and Mackenzie (1996)‚ the fundamentals of incentive pay and how it associates with known organizational behaviour theories can be correlated with the achievement of company goals through the use of reward system. Basically‚ employees work because
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Chapter 5 Job Analysis‚ Job Design and Quality of Work Life Learning Objectives • Explain what is meant by job analysis and job design. • Understand the uses of job analysis. • Describe the content of a job description and a job specification. • Discuss the collection of job analysis data. • Explain the major methods of job analysis. • Discuss competency profiling. • Understand the major approaches to job design. • Discuss quality of work life‚ employee participation and industrial democracy
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A Meta-Analysis of the Relationships between Individual Job Satisfaction and Individual Performance Author(s): M. M. Petty‚ Gail W. McGee‚ Jerry W. Cavender Source: The Academy of Management Review‚ Vol. 9‚ No. 4 (Oct.‚ 1984)‚ pp. 712-721 Published by: Academy of Management Stable URL: http://www.jstor.org/stable/258493 Accessed: 20/10/2010 04:45 Your use of the JSTOR archive indicates your acceptance of JSTOR ’s Terms and Conditions of Use‚ available at http://www.jstor.org/page/info/about/policies/terms
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After reviewing the job postings for entry level customer service in a call center for companies such as Verizon Wireless‚ Adecco‚ and NCO‚ despite them being different industries there were several common tasks and behavioral objectives contained within the the job descriptions and list of duties. They included the ability to respond to customer inquiries‚ handle and resolve customers complaints‚ having excellent written‚ oral‚ and interpersonal skills. Also included was the need to possess computer
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THE EFFECT OF STRESS ON THE OFFICE MANAGEMENT JOB PERFORMANCE A SEMINAR PRESENTED BY CHINWENDU BLESSING 07/5424 A SEMINAR WORK PRESENTED TO THE DEPARTMENT OF OFFICE TECHNOLOGY AND MANAGEMENT IMO STATE POLYTECHNIC UMUAGWO IN PARTIAL FULFILLMENT OF THE AWARD OF NATIONAL DIPLOMA IN OFFICE TECHNOLOGY AND MANAGEMENT ABSTRACT Bankers are under a great deal of stress and due to many antecedents of stress such as Overload‚ Role ambiguity‚ Role conflict‚ Responsibility for people‚
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Abstract This paper presents a relationship between transformational leadership and organizational performance. Through some findings‚ it has been concluded that transformational leadership has positive relationship with the overall performance of organization which could be measured in terms of effectiveness‚ efficiency‚ relevance and profitability of the organization. There are‚ basically‚ four components of a transformational leadership: idealized influence‚ inspirational motivation‚ intellectual
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* External audit. Internal auditor: “An authorized person appointed by the management to check the internal affairs of the organization not mandatory by law” According to Professor Walter B. Meigs: Internal auditing consist of a continuous‚ critical review of financial and operating activities by a staff of auditors functioning as full time salaried employees. Introduction: Internal audit is the independent appraisal of activity within an organization for the review of accounting‚ financial
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