CUSTOMER’S SATISFACTION ON EXTREME OUTDOOR ACTIVITIES IN DAVAO CITY A Thesis Presented to the Faculty of the Hotel and Restaurant Management College of Business Administration University of Mindanao Davao City In Partial Fulfilment of the Requirements For the Degree of Bachelor of Science in Hotel and Restaurant Management Kimberly A. Grumo September 2013 APPROVAL SHEET This Business Research entitled “CUSTOMER’S SATISFACTION ON EXTREME OUTDOOR ACTIVITIES
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SOO CHUNG KIAN EXTERNAL ENVIRONMENT: Industry Environment by using Porter’s Five Forces Figure 1: Porter’s five forces model Porter’s five forces analysis is a framework that is used for the industry analysis and business strategy development. This analysis determines the competitive intensity and therefore attractiveness of a market. A change in any of the forces normally requires a company to re‐assess the marketplace. Rivalry The competition between operators and the rivalry are
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business environment of VODAFONE UK using the four headings of a PEST analysis; political‚ economic‚ social and technological it will provide information gathered from several researched sources relating to the four topics and will then go on to draw a conclusion based on the evidence provided. VODAFONE UK‚ Registered in Newbury Berkshire Vodafone UK is a British born multinational telecommunications company witch is headquartered in London and is part of the Vodafone group and behind CHINA mobile
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The Effect of Automated Cashiers on Supermarket Employment and Customer Satisfaction New Jersey City University Abe Mohammad Ginna Ruiz Gina Gasbarro Rejina Dhakal Cornelius Ongera Quantitative Methods for Business Decisions‚ BUSI 603. Professor Rosilyn H. Overton The Effect of Automated Cashiers on Supermarket Employment and Customer Satisfaction Grocery stores‚ known as supermarkets‚ sell fresh and preserved foods.
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VODAFONE’S STRATEGIC AUDIT External Environmental Analysis: PEST ANALYSIS Political factors Vodafone is generally subject to regulations governing the operation of its business activities. Such as industry specific laws and regulations covering telecommunications services and general competition (antitrust) laws applicable to all activities. Most member states of the EU have now implemented the EU Regulatory Framework for the communications sector‚ adopted in 2002. It aims to encourage
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Vodafone In today’s times it is impossible to imagine a world without the use of cellular phones. Mobile or Cellular phones have today gone from being just a prestige buy for some to becoming one of the most essential things that we need in everyday life. But what would mobile phones be without the network service provider? The answer to that question is absolutely no where. They could be used to play games‚ store numbers may be even take photographs but without the service providers they would
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sectors‚ to understand the difference between the Identity and Image in a Corporate. Organization chosen: Vodafone’s Stakeholder management: Internal Stakeholder and External stakeholder Stakeholder Group Interaction with examples Investors Vodafone conducts regular meetings with investors through events‚ conference calls‚ and one-to-one meetings to recognize their concerns about sustainability risks as it helps to identify potential future issues. The information investors want and have the
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VODAFONE MARKETING MIX INDRODUCTION: ESSENTIALS OF MARKETING: games‚ images and information‚ through an icon-driven menu. VODAFONE’S MARKETING MIX: Product: Vodafone live! provides on-the-move information services. Place: Vodafone UK operates over 300 of its own stores. It also sells through independent retailers e.g. Carphone Warehouse. Customers are able to see and handle products they are considering buying. People
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Enhancing customer satisfaction with the implementation of Total Quality Management Review of current literatures History of TQM Mehra and Ranganathan (2008) reported that in 1979‚ Crosby gave 14 steps for quality improvement his work was supported by the work of another researcher‚ Ishikawa who stated that training‚ problem solving‚ and quality circles are very crucial ways of achieving continuous improvement. The researchers also spoke about the work of Deming with his contribution of giving
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Extension Counters. The Bank has a network of over 4055 ATMs providing 24 hrs a day banking convenience to its customers. This is one of the largest ATM networks in the country. The Bank has strengths in both retail and corporate banking and is committed to adopting the best industry practices internationally in order to achieve excellence. CUSTOMER SATISFACTION IN AXIS BANK CORPORATE SOCIAL RESPONSIBILITY (CSR): As an integral part of society‚ the Bank is aware
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