Samantha Lawson March 20‚ 2013 BUSN 420 OL McDonald ’s: Customer Driven What does it mean to be customer driven? One Fortune 500 Company that lives to please and satisfy their customers is‚ McDonald ’s. According to the article The Ray Kroc Story (2012)‚ McDonald ’s passion for quality and customer service all began with a man named Ray Kroc (p.1). In 1954‚ Ray came across a restaurant in San Bernardino‚ California run by brothers Dick and Mac McDonald. He was immediately captivated by how effective
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McDonald’s reported a year end annual earnings report for the last 4 years: 2010‚ 2009‚ 2008‚ and 2007. This portion of the McDonalds essay will cover the company’s account amounts for the 2 most recent year end reporting period which are 2010 and 2009. This report will cover the actual numbers from McDonald’s Corp balance sheet. The balance sheet lists each individual account that applies as a liability account. Accounts payable‚ notes payable‚ short term debt‚ accrued liabilities‚ and other
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and our syllabus mentions many examples and all of them are mostly related to all those great companies. So‚ I am excited to write about one of the top companies that is McDonalds as my first case paper. I have learnt a lot from this company and I truly hope I could express most of my learning’s in this paper today. McDonalds Corporation which is a billion worth company today was established with the long vision of growth and prosperity all around the globe as the leading fast food industry as they
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with a friendly caring staff. Suzanne’s staff embraced that philosophy by being very friendly with the seniors. After evaluating Suzanne’s dillema‚ I thing she should not ignore her senior citizens market. Encouraging the seniors to frequent her Mcdonalds would attract business and increase sales as a popular meeting place for this type of clientele. The group of seniors do not pose any threat since they typically leave before the lunch rush hours hit. Another plus is that seniors are friendly and
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Individual Assignment Analysis McDonald’s Franchise in Viet Nam Name: Le Quang Hieu ID student: BA60114 Class: BA0662 Lecturer: Nguyen Quoc Cuong Subject: Entrepreneurial Small Business Table of contents I. McDonald’s background 1. History 2. Mission and Vision 3. Business objective II. SWOT analysis III. Advantage and disadvantage of MacDonald franchise IV. Investment decision V. Summary VI. References I. Background of MacDonald
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MARKETING ACTVITIES SEMESTER 1‚ 2012 ASSIGNMENT 1 Company Chosen: McDonald’s Industry: Hospitality Founded: May 15 1940 Founder: Richard & Maurice McDonald Headquarters: Oak Brook‚ Illinois‚ US No. of Locations: 30000+ Worldwide Area Served: Worldwide Products: Fast Food P.E.S.T Analysis Political Factors The individual operations of McDonalds are influenced by the individual state and country policies by each government. E.g. there are certain some states in Europe and the US wont allow fast
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customer service and customer experience. McDonald’s uses an approach to focus on the 5 P’s to success – People‚ Products‚ Place‚ Price and Promotion. They diligently work to improve their operations and customer experience. Company History Dick and Mac Macdonald opened their establishment in 1940 in San Bernardino‚ California. They were originally a barbecue restaurant. In 1948 the incorporated McDonalds and opened up as a drive thru hamburger restaurant with nine menu items. In 1949‚ they took
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McDonalds Case Analysis The most important general environmental factors to be considered for the industry and McDonalds include its demographic‚ sociocultural‚ global‚ and physical environment segmentations. The demographic segment is important in terms of this industry because of the consumers that make up the fast-food industry. The demographic segment associated with McDonalds consists of a wide range of consumers with their new and improved menu that offers the success of the new dollar menu
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MKT 301 (Marketing Management) BRAC Business School BRAC University‚ Bangladesh Subject: Submission of the Project Work on the Marketing Plan of McDonalds Dear Sir‚ With due respect‚ we want to state that‚ it was a great pleasure and honor for us to submit our project report of MKT 301 in the context of Marketing Plan of McDonalds in Bangladesh. Basically in this report we have tried to develop different Marketing strategies‚ like- product strategy‚ pricing strategy‚ distribution
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Summary of Reacquired Franchise Rights It has come to our attention that much of Roman Holiday’s recent revenue growth came from acquisition of franchise right and existing restaurants rather than real growth in the franchise. Management is aware of these issues and may be feeling some pressure to meet growth targets and earnings forecasts. In the following working papers‚ we address this potential issue by reviewing the various accounting treatments for the reacquired franchise rights. We also examine
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