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    Clarify Your Thinking One of my responsibilities has IT Customer Support Manager is managing the Helpdesk. To be effective on the Helpdesk Technician you need to understand all the roles you must play and be effective at performing each of them. The major roles that Helpdesk technicians must play are as follows: * Partner * Problem Eliminator * Communicator * Data Gatherer * Expert * Customer Service Representative All the roles require thinking but Problem eliminator‚

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    Problem Solving Paper Joseph Gibbons PHL/458 Creative Minds and Critical Thinking January 16‚ 2014 Valvis Tinsley Problem Solving Paper There are many steps in solving any problem at hand. People think that it is an easy process‚ unfortunately it’s not. A process was created in aiding in overcoming obstacles that may arise whenever an individual has to solve a problem. Solving any problem requires creativity in finding exactly what the challenge is in order to find a remedy

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    Hospital I receive my first assignment as executive assistant. I am charged with solving specific problems‚ delivering the solutions and describing my rationale for my proposed solutions‚ my boss‚ the CEO of the Faith Community Hospital is requiring the information next Monday. In my following report I will take steps to identify the problems and to solve each of the problems described using the critical thinking skills I have learned at the University of Phoenix. I will be using my decision making

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    Critical Thinking: What Does It Take? In making a decision that could affect the future of the business‚ one needs to apply critical thinking to the thought process. In a recent work related situation‚ critical thinking played an active role in the decision-making process. Each administrative staff in our research institute is responsible for specific tasks. With the increase of reports being requested‚ new proposals being submitted‚ event planning‚ and volatility in travel reimbursements‚ the

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    The approach for this evaluation is really pretty simple. As mentioned very briefly above this is an outcome evaluation. However‚ the findings from the outcome evaluation may be used to address or further develop the process. The goal of the research is exploratory. This evaluation is looking to “assess the effects of an intervention process for the purpose of building a foundation for general ideas and tentative theories (Grinell‚ Gabor‚ Unrau‚ 2016‚ p.487).” The evaluator is looking into whether

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    Critical Thinking     Thinking is a purposeful mental activity—you control it… Thinking is a two-sided activity—first you produce ideas and then you evaluate them… Producing ideas widens your focus (resist the temptation to settle for a few familiar ideas). Evaluating narrows your focus. Sort the ideas‚ identify the most reasonable ones. Why critical thinking is important    Success in work depends on thinking skills. It isn’t enough to possess knowledge but you must be able to apply

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    Critical and Creative Thinking in Society David Johnson PHL/458 May 18‚ 2015 Steve Edington Define Free Will‚ Truth‚ Knowledge‚ and Opinion -Forming Thoughts -Critically assessing Situations Advertising -Perceiving the message -Reality of Advertisement -Perception and Reality Critical and Creative Thinking in Society To understand critical and creative thinking in society‚ one must first know the definition of critical and creative thinking. According to "University

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    Problem solving and making decisions 1.1/1.2 The hotel has been in service for over 100 years and the age and constant 24 hour heavy use of all services water and electrical has taking its toll on the building and infrastructure. We currently keep getting in to very awkward situations with hot water and heating pipe leaks. There are many old and corroded pipes effected by electrolysis and also shut-off valves that are near impossible to operate when needed. On top of this issue‚ bearing in mind

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    Critical thinking notes

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    1. Free Enterprise-what to produce‚ how to produce it‚ what to sell it at 2. Profit-what remains after all of the expenses have been deducted from sales revenue. 3. Macroeconomics-national and global economy (think macro=big=global) 4. Microeconomics-decisions made by individuals and businesses (micro=small=individual) 5. GDP-(gross domestic product)-total value of all goods and services produced by people within the boundaries of a country during a one year period. 6. CPI(consumer price inex)-measures

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    There are two theories regarding to the formulation of optimism. The first one being learned optimism which was conceptualized by Martin Seligman‚ and the second is the perspective of optimism by Michael Scheier and Charles Carver. Under the learned optimism theory‚ the optimist responds to the inquiry‚ “Why did that bad thing happened to me?” In scientific terms‚ the optimist makes outer‚ variable‚ and particular attributions for fiasco-like events as opposed to internal‚ steady‚ and global attributions

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