The Indian Hospitality Industry Tourism Hospitality in India is based on the Sanskrit adage ‘Atithi Devo Bhava’ or ‘guest is god’. The concept was adapted by the Ministry of Tourism‚ Government of India which aims at creating awareness about rich variety of tourism in India. India is currently ranked 12th in the Asia Pacific region and 68th overall in the list of the world’s attractive destinations‚ according to the Travel and Tourism Competitiveness Report 2011 by the World Economic Forum (WEF)
Premium Hotel Hotel chains Tourism
Journal of Managerial Psychology Emotional dissonance in call centre work Jürgen Wegge Rolf Van Dick Christiane von Bernstorff Article information: Downloaded by UNIVERSITY OF ESSEX At 16:41 03 February 2015 (PT) To cite this document: Jürgen Wegge Rolf Van Dick Christiane von Bernstorff‚ (2010)‚"Emotional dissonance in call centre work"‚ Journal of Managerial Psychology‚ Vol. 25 Iss 6 pp. 596 - 619 Permanent link to this document: http://dx.doi.org/10.1108/02683941011056950 Downloaded on: 03
Free Emotion
appropriate motivation theories‚ critically evaluate the statement that “money motivates”. Some people suppose that money is a main and the only one motivator‚ which influence on workers and their productivity‚ but it is not always completely true as there are many others factors on which working capacity depends. For instance‚ it is working conditions‚ environment and the peoples we work with. Money has rather small value. If to be beyond satisfaction of ours real requirements money in itself is less
Premium Motivation Maslow's hierarchy of needs
1 | Tawang‚ famous for its Buddhist monastery‚ is situated in ……….. | | | Arunachal Pradesh | | | | Nepal | | | | Mizoram | | | | Tripura | | 2 | Which of these Tiger Reserve is not in Madhya Pradesh? | | | Kanha Tiger Reserve | | | | Ranthambore Tiger Reserve | | | | Pench Tiger Reserve | | | | Bandhavgarh Tiger Reserve | | 3 | The official name of Golden Temple is ………….. | | | Guru Nanak Darbar | | | | Shri Hazur Abchalnagar
Premium Kerala States and territories of India Madhya Pradesh
Ideas on Cultural Hospitality in the Quran The virtues within the Qur’an regarding hospitality and generosity seem to be a product of the landscape of pre- Islamic Arabia. Indeed‚ the arid environment and tribal configuration of the society required that neighbors help each other‚ strangers or travelers be given food‚ and wealth be distributed evenly throughout the clan. The communities that settled along the trade routes of the Arabian Peninsula relied on merchants returning to their community
Premium Islam
What is hospitality? * «The friendly and generous reception and entertainment of guests‚ visitors‚ or strangers * Relating to or denoting the business of entertaining clients‚ conference delegates‚ or other official visitors * “The relationship between the guest and the host‚ or the act or practice of being hospitable. This includes the reception and entertainment of guests‚ visitors‚ or strangers.” Grecan Hospitality “Hospitality was a way of honoring the gods‚ which was so essential
Premium Existence The Guest Philosophy of life
1.0 TITLE OF THE STUDY Customer Satisfaction in the Tourism and Hospitality Industry: Analysis on service quality and service failure 2.0 BACKGROUND OF THE STUDY / INTRODUCTION Customer satisfaction plays a crucial role for success and survival in today’s competitive market. Customer satisfaction is considered a prerequisite for customer retention and loyalty‚ and obviously helps in realizing economic goals like profitability‚ market share‚ return on investment‚ etc. (Scheuing‚ 1995; Reichheld‚
Premium Hotel Hospitality industry Quality of service
is Child Labour? 2 Why include children in the workforce? 3 1) Poverty: 3 2) Population Explosion: 4 3) Lack of Primary Education for children 5 4) Parental Illiteracy 6 5) Social Apathy 6 6) Family practice to inculcate traditional skills in children 7 7) Urbanization and Unemployment 7 8) Industrial Revolution: 8 9) Ineffective Child Labour laws implementation: 8 Prevalence of child labour in India or elsewhere 9 Pros and Cons of Child Labour 9
Premium Child labour India International Labour Organization
Dark tourism scholarship: a critical review Philip Stone Philip Stone is Executive Director: Institute for Dark Tourism Research (iDTR)‚ School of Sport‚ Tourism and The Outdoors‚ University of Central Lancashire (UCLan)‚ Preston‚ UK. Abstract Purpose – Commonly referred to as dark tourism or thanatourism‚ the act of touristic travel to sites of or sites associated with death and disaster has gained significant attention with media imaginations and academic scholarship. However‚ despite
Premium Tourism Death
ANOTHER DIMENSION TO CHILD LABOUR: COUNSELLING IMPLICATIONS OMONI‚ G. E. PhD Institute of Education‚ Delta State University‚ Abraka email: egonomoni@yahoo.com and IJEH‚ S. U. Mrs College of Education Agbor Abstract The issue of child labour is an acclaimed universal phenomenon. This paper examines the reason for child labour‚ the types‚ problems‚ consequences and possible solution strategies. Specifically‚ the paper critically discusses the positive aspects of child labour and how it can be properly
Premium Commercial sexual exploitation of children Human trafficking