ANALYTICAL CRM HOMEWORK 3 By RAKHI LADDAR (UIN: 622003139) Initially a connection is established. To perform the task of performing data mining through excel first a connection needs to be established to sql server. Server used is infodata.tamu.edu. Classification- Builds a model that describes the class (target) attribute as a function of input attributes. The outcome is a decision tree or a neural network or a logistics regression. Below a series of screen shots‚ using classification
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Introduction HSBC Bank Canada HSBC Bank Canada‚ is the leading international bank and seventh largest bank overall with operations across the country and total assets of $80.7bn at 31 December 2012. Originally established in 1981‚ HSBC Bank Canada is a subsidiary of HSBC Holdings plc‚ one of the largest banking and financial services organizations in the world‚ HSBC Bank Canada head office located in Vancouver‚ British Columbia‚ HSBC have grown organically and through
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References: Microsoft Dynamics ’ CRM‚ United States. Customer Service. © 2011 Microsoft Corporation. http://crm.dynamics.com/en-us/customer-service Xu‚ Mark and Walton‚ John. Gaining customer knowledge through analytical CRM. Wembley‚ UK. Publication year/date 2005. Pages 955-971. Copyright Emerald Group Publishing‚ Limited 2005. ProQuest Document ID 234907614 Patterson‚ Dan. Managing
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Early & Middle Ages Sept 19/13 After the collapse of the roman empire The fall of western rome (400-500) & Rise of christianity (600-1400) -following a series of dictatorships -withdrawal of community involvement in polis -muslim and christianity emerge as threats to power christianity emerged as a threat to the polis introduced a belief system that said god is more important than the state Islam and Christianity a threat? Power greater than the polis - a spiritual monopoly
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perception of CRM initiatives in the Indian Banking Sector Vanisha Oogarah-Hanuman Lecturer Faculty of Law and Management University of Mauritius Sharmila Pudaruth Lecturer Faculty of Law and Management University of Mauritius Vinod Kumar Research Scholar Department of Management Studies School of Management Pondicherry University Victor Anandkumar Reader Department of Management Studies School of Management Pondicherry University ABSTRACT Purpose: To investigate the front-end effectiveness of CRM strategies
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Holdings PLC (HSBC) is ranked 46th on the Fortune 500 company listing in 2011 (Fortune 500 2011). With an international presence of offices and establishments in leading financial cities (Scott Mark 2008) such as New York‚ London‚ Zurich‚ Sydney and Tokyo‚ HSBC provides an array of financial services to approximately 89 Million customers. As one of the largest banking and financial service organizations in the world‚ HSBC values their commitment to all their stakeholders (HSBC 2012). HSBC believes
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Technology-HSBC Case Study March 10‚ 2012 Professor Shaw Argosy University How has the company chosen to improve its knowledge of customers and therefore its decision making? Analyze the management‚ organization‚ and technology dimensions of the solution. HSBC‚ as with other banks‚ took advantage of many poor consumers looking to own their own home. These consumers had low credit scores‚ are in default or have low income‚ which means there was a higher probability of them not paying back
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Smart Seniors with HSBC programme. HSBC launched Smart Seniors with HSBC programme last month‚ an employment drive designed to give local retirees the opportunity to get “back to work”. The reason for launching this programme is that Hong Kong’s over 60s are due to becomes one of the largest segments of the local population. HSBC recognizes their importance to the community and has designed special services targeting their needs. Target Market Pls take a look of the tables. We can see
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TITLE: HSBC HUMAN RESOURCE MNAGEMENT PRACTICES AND POLICIES IN EAST ASIA FROM: AYANTAYO IBRAHIM ID NUMBER: 1230070 ADDRESSED TO: PAULINE LOEWENBERGER DATE: 5th April‚ 2013 CONTENT PAGE Title page Content page Executive Summary Introduction Literature Review: * Recruitment and Selection * Global talent management * Training and development * High performance work practices * Reward Rewards References EXECUTIVE SUMMARY The main focus of implementing human
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based recruiting‚ succession process. HSBC uses some external sources for recruitment. These are: •Internet •Off shoring •College recruiting •Referrals •Advertising Internal recruiting is very high in HSBC. HSBC’s training and development activities are very high in quality so the recruiters emphasize to recruit internal capable candidates for the respective post. HSBC also uses HRIS for succession planning. It also a method of the internal recruitment of HSBC SELECTION HCBC
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