Diagnosis: The patient seems to be suffering from Dilated Congestive Cardiomyopathy (DCM)‚ or in simple terms‚ congestive heart failure; specifically ventricular failure. Justification for Diagnosis: The patient said he had been suffering of acute dyspnea which would be caused by the lungs filling with fluid since the heart isn’t able to pump properly. Due to the patients hip replacement it is possible for him to have an infective agent even though he was said to not have one. Sometimes the disorder
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CRM at AIRTEL Assignment #1 GBMP 508-01 2010 Submitted to: JAMES EVERARD Submitted By: Smiley Smiley(810-272-591) 10/13/2010 CUSTOMER RELATIONSHIP MANAGEMENT AT AIRTEL About the Company Airtel comes from Bharti Airtel Limited‚ one of Asia’s leading integrated telecom services providers with operations in India and Sri Lanka. Bharti Airtel since its inception has been at the forefront of technology and has pioneered several innovations in the telecom sector. Airtel is third largest
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McDonald’s Corporation (NYSE: MCD) is the world’s largest chain of hamburger fast food restaurants‚ serving more than 58 million customers daily.[4] In addition to its signature restaurant chain‚ McDonald’s Corporation held a minority interest in Pret A Manger until 2008‚ was a major investor in the Chipotle Mexican Grill until 2006‚[5] and owned the restaurant chain Boston Market until 2007.[6] A McDonald’s restaurant is operated by either a franchisee‚ an affiliate‚ or the corporation itself. The
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Jarvis Communication Corporation Background Jarvis Communication is a start-up firm that develops‚ manufactures‚ and markets a miniature telephone. Last year’s sales revenue was $6.5 million‚ resulting in its first profitable year in its first three years of business. The phone is unique because it is only two inches long‚ weighs two ounces‚ and a miniature receiver is worn in the ear. The phone speaker and microphone carry out all the normal functions of a phone (except dialing) without the use
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almost his entire career and was involved in different positions‚ which allowed him to climb in the company hierarchy. On the other hand‚ Dr. Bernard is much younger and managed to obtain a Master Degree in Engineering as well as a PhD in business studies. This situation is special because the two of them have a very different approach to managing the company as a result of their respective career-paths. In addition‚ after Dr. Bernard’s takeover of Mr. Abel’s managing position‚ three of the
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CUSTOMER RELATIONSHIP MANAGEMENT In TELECOM INDUSTRY 1.INTRODUCTION The most successful companies are those that focus on delivering exceptional customer value through one of three value disciplines‚ while being satisfied with simply meeting industry standards in the other two areas. These disciplines are: Operational excellence‚ Product leadership‚ and Customer intimacy. 1. Operational Excellence Companies attempt to find a combination of price‚ quality and ease of purchase that
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Congestive Heart Failure (CHF) affects a more people because of the increased survival rate post heart attacks leaving the patients with residual heart problems. According to Dr. Grossman‚ "in the US: More than 3 million people have CHF‚ and more than 400‚000 new patients present yearly. Prevalence of CHF is 1-2% of the general population" (2006). In an effort to improve patient outcomes the patient education department undertook a project that included the use of common guidelines‚ Core Measures
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White Paper CRM vs. Loyalty Programs: Best Friends or Arch Rivals? CRM vs. Loyalty Best Friends or Arch Rivals? A sk business owners what keeps them up at night and most will say driving revenue‚ increasing profitability‚ staying ahead of the competition‚ and retaining customers. For the past year and a half‚ companies in a variety of industries— most notably those involved in the financial services‚ telecommunications‚ travel and tourism industries—have looked to large customer relationship
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Technologies at Maruti Suzuki 4 Level of CRM 3.0 5 3.1 Data base 5 3.2. Direct marketing-Data analysis 6 3.3 Cross-selling of various value added services 6 3.4 4.0 Analytical CRM Customer Retention for Service at dealers‚ satisfaction‚ thereby‚ sales retention for the future 7 Operational CRM 8 4.1 Campaign management for promoting the special offers 10 4.2 SX4 Pre-launch Campaign management on MSD CRM 4.0 10 4.3 Insights for Dealer
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Relationship Management IBM Institute for Business Value From social media to Social CRM What customers want The first in a two-part series IBM Institute for Business Value IBM Global Business Services‚ through the IBM Institute for Business Value‚ develops fact-based strategic insights for senior executives around critical public and private sector issues. This executive report is based on an in-depth study by the Institute’s research team. It is part of an ongoing commitment by IBM Global
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