http://kycaml.org/ 1. PREAMBLE KYC procedures enable the Company to know/understand their customers and their financial dealings better which in turn help them manage their risks prudently and prevent the Companys from being used‚ intentionally or unintentionally‚ by criminal elements for money laundering activities This policy has also been framed keeping in mind various guidelines and circulars issued by National Housing Bank from time to time. The policy has the following four key pillars:
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The author here cites this case as a support to influence the importance of customer relationship management’s study in the present market scenario. Due to the facts of big bucks investment in this field while implementing CRM the case shows that it is becoming a rather de-motivating strategy for the companies to invest huge amounts of money in things that doesn’t seem successful‚ analyzing the past records. Customer relationship management is an approach to managing a company’s interactions with
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Executive Summary HSBC wants to be known as the world’s local bank and this tagline reflects HSBC positioning as a globe spanning financial institution with a unique focus on serving local markets. The Hong Kong and Shanghai Banking Corporation Ltd (HSBC) was established in 1865 to finance the growing trade between China and the United Kingdom and currently‚ it is the second largest bank in the world. In spite of serving more than 100 million customers through 9500 branches in 79 countries‚ the
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Quantitative Technique in Business Table of Contents 1.0 Introduction 4 1.1 HSBC 4 1.2 LLOYDS TSB 4 1.3 Sample Characteristic 5 2.0 The conceptual model used for analysis 7 2.1 The conceptual Model 7 2.2 Justification for the selection of variables 8 3.0 Regression Analysis 8 3.1 Regression Analysis for Entire Sector ( Both HSBC & LLOYDS TSB) 8 3.2.3 Interpretation of the model coefficients – HSBC 9 Focusing on the reasons showing significance‚ it can be observed that X4 and
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Mumbai company cons HSBC of Rs 330 crore MUMBAI: The Economic Offence Wing (EOW) of Mumbai police have registered a Rs 330 crore cheating and forgery case against a city-based company and its representatives on Tuesday for duping HSBC by securing investment with fake promises. The accused told the bank that they entered into contract with BBC to upgrade their entire library from 2-D to 3-D. The accused wanted to purchase technical equipment and programs for it and asked for the money. They submitted
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Business Intelligence Solutions HSBC sparks CRM with the Customer Management Assessment Tool (CMAT) As competition in the finance sector continues to heat up‚ the idea of implementing savvy Customer Relationship Management (CRM) strategies has moved from the “nice-tohave” category onto the critical path for most companies. Analysts’ predictions have fuelled the fire. A worldrenowned firm predicts as much as a 900% increase in CRM spending in the industry over the next five years. The complexities
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verson7/29/13 CRM Implementation in HSBC | G-CEM Jul 29‚ 2013 About Us TCE Evaluation CEM Certification eWorkshop Latest Events Latest Download Annual Awards Annual Forum Global Advisors Resources Articles & Cases Contact Us Registration Update Profile CRM Implementation in HSBC A CRM Case Study Yuen Po Shan‚ Polly www.gcem.org Nowadays‚ quality service is the main goal for most of the business organizations in this challenging and fast changing commercial world. Customer satisfaction is one of the main concerns for them
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Profile of company HSBC has got over 7.500 offices in 87 countries. It is very widespread and has around 220.000 shareholders in 124 countries and territories. HSBC provides a full range of financial services being Personal Financial Services‚ Commercial Banking‚ Corporate Investment Banking and Markets Private Banking. HSBC is mainly operating in Europe‚ Hong Kong‚ Asia-pacific region‚ Australia and America. HSBC is interested in the emerging markets of Asia-Pacific region and is continuously
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high-development and low-development (Martin & Verdier 2008). Organizations‚ like HSBC‚ who have recognized this‚ have invested resources to evolve their economic development over time. HSBC developed their organizational-driven growth model to successfully create a model for long-term sustainability‚ growth and profitability. The model is shown below: Figure: The HSBC organizational-growth model (Image source: Deans & Kroeger 2004) HSBC was founded by Thomas Sutherland in 1865 in Hong Kong and for many years
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The HSBC bank according to the market consensus website (2013) was ranked top amongst other banks in the UK‚ with global business operations spanning across 85 countries worldwide and a total of $2681 billion in assets. (HSBC‚ 2012). Over the years‚ the HSBC bank has deployed strategic information systems to help augment internal processes and increase customer satisfaction. YEAR TECHNOLOGY Strategic Implication/Impact 2003 Whirl/E-Champs Credit Card Authorization and Accounting platform One
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