Dell Computer – The Past‚ Present‚ and Future When Michael Dell founded Dell Computer in 1984 the company’s mission was to be “the most successful computer company in the world” (Diversity Facts‚ 2011). To achieve his goal of becoming the dominant supplier of affordable consumer grade PCs‚ Dell Computer adopted a Direct Selling business model‚ building each PC only after a customer places an order. Revolutionary at the time‚ this system allowed Dell to reduce inventory to Just in Time levels.
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STRATEGIC OUTSOURCING AT BHARTI AIRTEL LIMITED Case summary by Aris Metin THE COMPANY: BHARTI AIRTEL LIMITED A family or close to family-run business (Sunil Mittal as Chairman) The first private telecommunications service provider in India to launch national and international long-distance service Founded by Mittal in 1995 (with $900 start-up capital) With mobile licenses for 15 (out of 23) total circles and obtained fixed-line licenses to become the first Created to take advantage
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Customer Satisfaction 2 1.1 Integrity 3 1.2 Resolutions 3 1.3 Expectations 3 1.4 Personalization 4 1.5 Differentiation 4 2. Customer Experience Excellence 6 3. E-CRM 8 4. Online Reviews 10 5. Further Development 11 Conclusion 13 References 14 Executive Summary People who knows about LUSH Cosmetics are surely know about
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Internship report On “Changes of Human Resource Practice between Warid Telecom and Airtel Bangladesh Limited after Merger and Acquisition” Page I “Changes of Human Resource Practice between Warid Telecom and Airtel Bangladesh Limited after Merger and Acquisition” Submitted by Saleha Farhaz Aziz 08104161 BRAC Business School Submitted To Ms. Raihana Mannan Lecturer BRAC Business School Date of Submission 28 February 2013 Page II Letter of Transmittal February 28‚ 2013 To Raihana Mannan Lecturer
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Introduction Not many industries have seen such a dramatic change and decline in their traditional business model like the music industry has seen it in the last 15 years. The internet hugely damaged CD sales‚ along with the rise of MP3 Players that allow consumers to store entire record collections into a device the size of their pockets. If you look at the industry in 2013‚ one can clearly see that the traditional business model of record labels is about to vanish and market analysts even predict
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industries but the good news is that CRM can change marketing practices.” With the above indications of the importance of Customer Relationship Management (CRM) in mind‚ I am going to discuss the implementation of a CRM system in a pharmaceutical organisation. Definitions of CRM and CRM systems are wide ranging and vary depending on the situation to which they are being applied. The definition that I feel is appropriate for the purpose of this report is given below: CRM is an information industry term
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Building profitable customer relationship with CRM Introduction CRM is the essential part of modern business management. CRM has received a lot of attention and come to occupy a central place as a vital strategy in organization. The ultimate purpose of CRM in any organization is to increase profit. In case of CRM this achieved mainly by providing better services to the customer than the competitors. Traditionally‚ customer service centers have always been regarded as cost centers. In the 80s‚
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retailer mapping for airtel in Bhopal city. FOR THE PARTIAL FULFILLMENT OF THE REQUIREMENT OF MASTER OF BUSINESS ADMINISTRATION 2009-2011 Contents Introduction Corporate structure Objective Methodology Airtel services Objectives Refrences [pic] INTRODUCTION Incorporated on July 7‚ 1995‚ Bharti Airtel Ltd is a division of Bharti Enterprises. The businesses of Bharti Airtel are structured into
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Report On Distribution Channel Of Airtel Prepaid In Bhubaneswar PGDM‚ Section – A‚ Batch: 2011 – 2013‚ Term – III Submitted to: Prof. S. Panda By Avik Mitra (11DM010) Arnab Mondal (11DM027) Ayan Mukherjee (11DM53) Acknowledgements We are immensely thankful to Prof. S. Panda for giving us this project and to Mr. S. K. Pattnaik‚ the distributor’s manager at Hindusthan Agencies‚ Rasulgarh and Mr. Kritinath Tripathy‚ Marketing Manager‚ Bharti Airtel for sharing their valuable information
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INTEGRATING SERVICE PARAMETERS – BSCS AND SIEBEL CRM Table of Contents 1 Overview 3 2 Types of Service Parameters 3 3 CRM Products Definition 3 4 BSCS Products Definition 3 5 Integration 4 1 Overview Products or services may be configured with some parameters or attributes using which a generic service can be made specific while ordering‚ e.g. a generic product “Missed Call Alert” can be configured with one parameter which can have different values like “no
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