to come across. Some accidents that are very similar to this include the 2008 British Airways flight 38. The landing gear was faulty and did not go down all the way. These two flights are very similar in terms of cause of accident. Yes‚ the DC-8 did crash because of fuel loss but if Captain McBroom did not decide to fly a holding pattern around Portland then he would’ve maybe ended the same way British Airways Flight 38 did. No passengers were killed in that accident. Going back to the DC-8 crash
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South Korea‚ Singapore • Sri Lanka‚ Taiwan‚ Vietnam. FLEET Fleet size 120 (+355 orders) Competitors • Air China (CA) • Tiger Air (TA) • Bangkok Airways (PG) • China Southern Airlines (CZ) • China Airlines (CI) • Jetstar Airlines (3K) • Vietnam Airlines (VN) • Air India (AI) • Indian Airlines Limited (IC) • Malaysian Airlines (MH) • Myanmar Airways International (8M) COMPETITIVE ADVANTAGE Low-Cost Differentiation
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INDIVIDUAL ASSIGNMENT (MANAGEMENT INFORMATION SYSTEM) ASSIGNMENT 1: CASE STUDY: AIRASIA – Now Everyone Can Fly Questions: * What is Air Asia Business Model? How does information system support this business model? 1.0) AirAsia business model AirAsia business model is low cost‚ low fare and no-frills air line. AirAsia Pan Asia plan targeted to million of Asians who wanted basic air transportation at cheap price AirAsia achieved low cost by following method: 1) Single class‚ no frills
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not only in Vietnam but also in the world. In fact‚ the airlines which are exploiting flight to Vietnam today are the major airlines such as Singapore Airlines names‚ Cathay Pacific‚ Air France‚ Lufthansa‚ and even other Asian airlines like Thai Airways‚ China Airlines. Those companies are applying for the program customer relationship management as an effective tool supporting for sale‚ promotion and marketing policy. They not only dominate their familiar markets‚ usually the local market‚ but also
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Delta Airlines Competing in a Low Cost Environment Prepared by: Prepared for: 11/20/2013 DELTA AIRLINES COMPETING IN A LOW COST ENVIRONMENT The airline industry is highly cost-driven creating an extremely competitive environment in which to operate. The majority of customers prefer an inexpensive and hassle-free airline experience; for those business customers who previously paid for the extra features‚ such as first class‚ the ability to reduce costs has become more important causing them
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industry. Few solutions are proposed to address the threats and challenges. The solutions are to implement mobile applications and the ‘Roving Agent’ system. Customer Relationship Management (CRM) is highly recommended as one of the strategic IT implementation. The recommendation for AirAsia is to apply CRM strategy to develop new ways to manage both customer relationships and suppliers or partners to optimize customer loyalty‚ supplier relationship and revenue. Statement of Problem This study
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Crew resource management or cockpit resource management[1][2] (CRM) is a set of training procedures for use in environments where human error can have devastating effects. Used primarily for improving air safety‚ CRM focuses on interpersonal communication‚ leadership‚ and decision making in the cockpit. Crew resource management From Wikipedia‚ the free encyclopedia Crew resource management or cockpit resource management[1][2] (CRM) is a set of training procedures for use in environments where
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Chapter 2 Characteristics of the Airline Industry The real difficulty in changing any enterprise lies not in developing new ideas‚ but in escaping from the old ones. John Maynard Keynes 2.1 Introduction In recent years‚ the European airline industry has exhibited impressively dynamics. The sector has gone through a drastic change on both the supply and the demand side. Unlikely in other industries‚ the driving forces governing the recent changes do not depend mainly on technological factors
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Marketing mix 11 Competitive Analysis 13 Competitive Advantage 14 Value Chain Analysis 15 The 3C’s Model 16 Business Study 18 Key Partners 18 Resources 19 Value Propositions 19 Customer segmentation 20 Customer Relationship Management (CRM) 21 Revenue Model and Cost Structure 22 Revenue Recognition 24 Market Demand 25 What Customers’ Want 25 What Airline Customers’ Want 25 Recommendation 27 Can AirAsia Sustain in the Long Run? 27 Appendix 28 References 32
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AVIATION Abstract Crew resource management (CRM) is an essential tool within the aviation industry. Its value and effectiveness in the advancement of safe operations has been widely acknowledged by academia‚ industry‚ and regulators alike. Similarities exist between aviation and other high-risk industries such as medicine‚ nuclear power plants‚ and offshore oilrigs. Acknowledging these similarities‚ these organisations have adopted aviation CRM to improve safety and enhance threat and error mitigation
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