Insurance sector in India Index Topic Page numbers 1. Brief history of the Insurance sector in India 1 – 3 2. Life Insurance industry in India 3 – 31 - Market structure - Product mix and margins - Key factors driving growth and profitability - Market share dynamics – LIC v/s Private cos - Analysis of the big 5 private players - Life Re-insurance 3. Non-Life insurance industry in India 32 – 42 - Market structure and products - Market share dynamics - Impact
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establishment of the MTR Club. It is a customer database that provides MTR with a powerful and effective marketing platform to weight on customer needs‚ usage patterns and preferences‚ therefore adding more value to its loyal customers for repeat patronage. CRM Programs Customers need a clear view of the company they intend to travel or stay with. MTR up-selling and cross-selling its existing customers through values of quality and reliability by presenting those values effectively‚ to confirm the loyalty
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A Project Report On “CRM practices in Retail Sector” Submitted to: Prof. Sushil Chaurasia Tolani Institute of Management Studies Submitted by: Neha Das Retail sector is one of India’s fastest growing sectors with a 5% compounded annual growth rate. Retail is India’s largest industry. It accounts for over 10% of the India’s GDP and around 8% of the employment. Driven by changing lifestyles‚ strong income growth and favorable demographic patterns‚ Indian retail is
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Indian Insurance Industry INTRODUCTION- In one form or another‚ we all own insurance. Whether its auto‚ medical‚ liability‚ disability or life‚ insurance serves as an excellent risk-management and wealth-preservation tool. Having the right kind of insurance is a critical component of any good financial plan. While most of us own insurance‚ many of us don’t understand what it is or how it works. In this tutorial‚ we’ll review the basics of insurance and how it works‚ then take you through the main
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Group Case 1 Group 5 2/27/13 Microsoft Dynamics Customer Solution Case Study: Nonprofit Empowers Team‚ Markets More Effectively with Association Management Solution Background of the Organization National Middle School Association is a nonprofit organization. They have 25 employees that provide professional development‚ journals‚ books‚ research‚ and information to middle school teachers in the United States. NMSA generates about $6.5 million a year in revenue through membership fees
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Souvik Guha Location : Mumbai ISB&M‚Kolkata(PGPBM 2011-13) April 23rd 2012 to September 23rd 2012 Topic: Research on Sales & Position of Insurance Products in India Institute Guide: This is to certify that the Project Work titled “Research on sales & position of Insurance Products in India” is a bonafide work of Souvik Guha (Roll No: P/MN/R/11/001) carried out in partial fulfillment for the award of PGPBM Trimester 4 of ISB&M‚
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Our CRM solution for telecom helps carriers maximize account potential‚ increase customer satisfaction and boost revenues. This is achieved by streamlining processes and consolidating customer defragmented data spread across multiple systems‚ on a single powerful technology platform. CRMnext enables a seamless transformation from a product-centric to a customer-centric organization required to succeed in a competitive market. Background Telecoms continue to face stiff revenue targets spread across
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* Introduction Meaning of customer relationship management (CRM) 1. A management philosophy according to which a company’s goals can be best achieved through identification and satisfaction of the customers’ stated and unstated needs and wants. 2. A computerized system for identifying‚ targeting‚ acquiring‚ and retaining the best mix of customers. Customer relationship management helps in profiling prospects‚ understanding their needs‚ and in building relationships with them by providing the
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CONTENTS • What is Insurance • Purpose and its needs • History of Insurance • Fundamental Principles of Insurance. What is Insurance..??? Insurance is a system of providing financial protection against loss of or damage to an asset. In this system‚ a number of people who are exposed to similar kind of risk‚ agree to pay certain sums of money ( called premiums) to create a common pool of funds. This pool generates a compensation
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About Tata AIG General Insurance Tata AIG General Insurance Company Limited (Tata AIG General) is a joint venture company‚ formed by the Tata Group and American International Group‚ Inc. (AIG). Tata AIG General combines the Tata Group’s pre-eminent leadership position in India and AIG’s global presence as the world’s leading international insurance and financial services organization. The Tata Group holds 74 per cent stake in the insurance venture with AIG holding the balance 26 percent. Tata
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