LOVELY PROFESSIONAL UNIVERSITY CUSTOMER RELATIONSHIP MANAGEMENT- MGT 633 HYUNDAI COMPANY-AUTOMOBILE INDUSTRY Submitted By: puspendra singh mobile no 09023286232 Rg. No.10903337 R1807B56 MBA 4rd Sem. Submitted To: Miss savita mam Lect. of CRM LSB. Hyundai Motor Company Hyundai Motor Company (KRX: 005380)‚ a division of the Hyundai Kia Automotive Group‚ is the world’s largest automaker by profit‚ the world’s fourth largest automaker
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In this the second report on Hyundai will define and go over the strategies that has led Hyundai to where it is now on the global market. We will then go into the specific strategies employed by Hyundai to make it a global competitor. We will then follow with a particular issue that Hyundai faces and the solution we feel best addresses that issue. 2. CONCEPTS Here is the concepts part of this report we will define and discuss the different strategies used by Hyundai and other companies use. These
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Suggested Solutions to Questions 1. In the intensely competitive global automotive industry‚ what factors provide comparative advantage to nations? Give some examples of natural advantages and acquired advantages that nations possess in this industry. Comparative Advantage: (Country advantage) The relative efficiency with which a country can produce a particular product or service‚ compared to other countries. Examples: ◘ Saudi Arabia- oil ◘ Brazil- coffee ◘ Australia- wool ◘ United Kingdom-
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I. Company Background Hyundai Corporation is Korea’s leading general trading company that has taken the lead in promoting export of Korea and Hyundai Group on the basis of solid global business networks. Hyundai Corporation‚ Korea’s leading general trading house‚ provides international trade and distribution services for a wide range of products‚ including steel‚ heavy machinery‚ ships‚ industrial plants‚ automobiles‚ electrical and electronic equipment‚ and basic commodities. In addition to export
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Case Study: Hyundai Cards Marketing Strategy By: Innestasia Tjahyadi I. Introduction Hyundai Cards‚ sponsored by Hyundai Kia Automotive Group‚ was established in 1999. They joined in as the market follower‚ challenging the highly competitive credit card industry in Korea. In 2005‚ HyundaiCard formed a strategic alliance with GECF (part of GE)‚ which invested 678.3 billion won in the firm and became the largest shareholder. Through its corporation with GECF‚ HyundaiCard made effort to become
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I. Introduction About Hyundai Motor For almost 25 years‚ Hyundai has been a part of the Australian automotive landscape. Hyundai is the fifth largest automotive group in the world‚ the fastest growing automotive brand in Australia‚ and is widely acknowledged as a global leader in design‚ safety and quality. We pride ourselves on building cars which deliver reasonable technology to all Australians. Manufacturing process Hyundai’s automotive manufacturing process begins right here in Australia
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CHAPTER 1 Introduction The automotive industry is a wide range of companies and organizations involved in the design‚ development‚ manufacture‚ marketing‚ and selling of motor vehicles. It is one of the world’s most important economic sectors by revenue. The automotive industry does not include industries dedicated to the maintenance of automobiles following delivery to the end-user‚ such as automobile repair shops and motor fuel filling stations. Automotive industry
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I. Statement of the Problem “How will Hyundai manage to change the Consumer’s image regarding their products as budget brand?” II. Objectives • General Objective To examine and further deepen our understanding with to regards to the problem of Hyundai as they accelerates new image marketing. • Specific Objective To provide and present diverse alternative courses of action concerning the crisis noticed. To persist on a case by case basis the different Strength‚ Weakness‚ Opportunities
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1.0 Executive Summary This report details out on the marketing plan of Hyundai Veloster of 2013 production and its improvement over the previous Hyundai Veloster 2012 production to compete with other models in sporty compact car. Hyundai Motor Company was founded in 1967‚ along with its 32.8% subsidiary‚ Kia Motors‚ and it is the 5th largest automaker manufacturer in the world‚ based on the 2012 vehicle sales. Hyundai is sold in 193 countries through 6000 dealerships and showroom‚ as well as
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partnering with selective customers to create superior value for the company and the customer. Importance of CRM • • • • Growing de-intermediation process Growth of the services economy Emergence of TQM/ JIT/ MRP/ ERP Advent of digital technology/ complex products/ solution selling • Hyper competition • Changing customer expectation • Globalisation – global account management CRM Process CRM Formation • Purpose – Improve marketing effectiveness – Improve marketing efficiency • Programs – Continuity
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