Contents Acknowledgement 3 Executive Summary 4 Introduction 5 What is the word on the street? 7 SWOT Analysis 8 Types of Retailing 9 Modern Retail 10 Traditional Retail 11 Traditional retailer insights 13 Future and Growth of Retail in India 14 Challenges faced 16 Supply Chain Management – Its impact on retail 19 Questionnaire Analysis 21 Inference from Questionnaire replies 25 Impact 26 Emerging Trends: 28 Recommendations 30 Conclusion 34 References 35 Appendix……………….………………………………………………………………………………………………………………………………36
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Introduction RETAIL MANAGEMENT The word ’retail’ is derived from the French word ’retailer’ meaning ’to cut a piece off’ or ‘to break bulk’. In simple terms it involves activities whereby product or services are sold to final consumers in small quantities. Although retailing in its various formats has been around our country for many decades‚ it has been confined for a long time to family owned corner shops. Retail marketing is an essential component of an overall marketing
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FUNCTIONS OF RETAIL MANAGEMENT When attempting to start a business‚ having a keen understanding of the goals of management through the main four management functions is one key to seeing success‚ both with the operation and with employees. With this said‚ a vital part of planning of the management end will involve three important activities. The first stage‚ "planning involves developing a systematic process for attaining the goals of the organization...Leaders make change happen through planning
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Travel Retail Analysis The Travel Retail industry can be defined as the sale of services and products trough channels such as airport stores‚ airlines‚ cruise lines‚ downtown duty free stores or any other related to travel environment. Even tough these retail stores have to pay for concession fees; they are exempt from the payment of certain taxes that make the product very attractive to the final customer. I believe the Travel Retail is very susceptible to the economic variations and
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Corporate Retail Strategies and Management Group 2 CASE SUMMARY Name of the organization: Megamart Location : Kalamaserry Date of visit : 20/10/2013 Source of information from organization : Store Manager Snap shot of the case Megamart. Megamart‚ from the house of Arvind‚ is a pioneer of the value- retailing concept in India‚ arrived on the scene way back in 1994‚ and changed the rules of the retailing business in India. Today Megamart is the largest player in this segment
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The Customer relationship management (CRM) is about the management of the clientele‚ their records and their relation and to use this data to further develop the customer relation policies and management decisions. Basically the CRM is the integration of people‚ technology and the business process in the quest to protect the existing clientele and provide the pragmatic opportunities to further enhance the circle of satisfied and loyal customers. The CRM is the catalyst that provides useful help
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PAPER TITLE: EMERGENCE OF E-RETAIL INTRODUCTION: The importance of the Internet as a marketplace has substantially grown over the past decade‚ even though expectations have been dramatically tempered since early 2000. A distinctive feature of doing business electronically is that transactions no longer require the physical coordination of buyers and sellers: market participants find each other at their screens. There are many aspects of market interaction which are affected by this online
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ADVANTAGE: FDI IN RETAIL (Anshu Meghe) Recently the most debated topic in India has been government allowing FDI in the Indian economy. It is one of the most critical reforms taking place in Indian economy post the great reform period of 1991. From vendors to politician everyone is talking about FDI‚ and many are just prattling without acquiring the full knowledge of the reforms. Not only the opposition but even some of the allies of the ruling party are raising hue and cry over the new policy
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costs. The ongoing changes occuring in society create an uncertain environment and have an impact on the fuction of the whole organization. Therefore PEST analysis is a useful tool for understanding the ’big picture’ of the environment in which Home Retail Group operates‚ and the opportunities and threats that lie with it. By doing this and looking at the outcome‚ we can take advantage of the oppurtunities and minimize the threats. Since the company is offering every type of product from garden tools
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biggest economic stability are focusing in customers relations management CRM but not all of them succeeded .there are challenges faces it ‚ if we use it not in the proper way . also in special cases implementing CRM will not be the right choice . The propose of this report is define the foundation of CRM ‚ investing in people not technology ‚ the emerging practice ‚ process and discipline . Also answering the question is CRM a successful factor in electronic commerce ECCRM ? . Research methodology
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