answer the following questions: 1.Till 2005‚ eBay EachNet was the leader in the Chinese e-commerce market‚ controlling more than half of it. But eBay EachNet soon lost its market leadership position to Taobao.com (Taobao). In this context‚ analyze the reasons that can be attributed to Taobao’s edge over eBay. 2.a. To enable people to trade with each other‚ Pierre Omidyar created a marketplace in September 1995 which was later called eBay. By mid 1997‚ eBay received one million page hits per week with
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Analysis eBay in 2002: The Challenges of Sustained Growth Tables of Content IDENTIFICATION 3 OVERVIEW OF THE SITUATION 3 EBAY’S CURRENT STRATEGY 5 ANALYSIS AND EVALUATION 7 COMPETITION ANALYSIS 7 FINANCES 9 MARKETING 12 OPERATIONS 13 MANAGEMENT 13 COMPANY’S VALUE CHAIN 14 SWOT ANALYSIS 14 KEY ISSUES 15 ALTERNATIVE SOLUTIONS .. 16 RECOMENDATION AND ACTION PLAN . .. 17 Identification Overview of The Situation eBay‚ an early
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Group 9 Hongliang Wang 7/24/2014 Does eBay deal effectively with its external environment? First of all‚ I want to separate the eternal environment to three parts‚ one is eBay’s American external environment‚ one is European and Australian external environment and another one is eBay’s international external environment. In my opinion‚ eBay’s was good at dealing effectively with American and European and Australian external environment. The reason is eBay’s creator Pierre Omidyar and his
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Case Study: eBay‚ Inc.: Bidding for the Future Jenni Butler Strategic Management MGT4070 S01‚ Week 10‚ Assignment 2 July 30‚ 2012 Instructor Dr. Erik Aguilar Case Study: eBay‚ Inc.: Bidding for the Future eBay‚ Inc. (eBay) is the largest name in online retail and auctions. They have a good solid history and have established creidtbility. They are truly one of a kind at this point in the game. New auctions sites are emerging however they are not to the level that eBay is. In this case study
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CASE: EBAY EXPANDS AROUND THE GLOBE Retail Management: A Strategic Approach Berman and Evans As recently as 2000‚ eBay had virtually no international operations. Then‚ international expansion became a major strategic initiative. By 2005‚ the firm had Web sites in 31 countries around the world – ranging from Brazil to Germany to China. eBay’s 2005 foreign operations generated well over US$1 billion in revenues‚ accounting for 46 percent of eBay’s trading revenues. By 2008‚ 54 percent of
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TaoBao vs. eBay China Why did eBay succeed in the US but fail in China? What could eBay have done to avoid defeat? Unlike the US‚ China did not have the infrastructure necessary for eBay to enter and operate successfully. Therefore‚ eBay was before its time in China and failed because: * Low internet penetration rate – eBay needs high traffic. * Lacked the norms and laws to support online exchange – trust is a key success factor in internet based businesses‚ and the lack of rules
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CRM & the Banking Industry http://www.ehow.com/how_6808577_implement-crm-banks.html Carl Wolf Currently residing in Coral Gables‚ Florida‚ Carl Wolf has been a banker and financial services professional for the past 41 years. He began to publish online articles about his profession in 2009. Wolf holds an associate degree from Los Angeles City College and a certificate in international banking. CRM & the Banking Industry Customer Relationship Management (CRM) helps banks to
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case study‚ eBay should acquire Kruse. The eBay case is about the first CEO of eBay‚ Meg Whitman and potential cultural impact of Kruse purchase on two groups: the user community and the eBay associates‚ especially the management team. Meg Whitman was hired by the founder of eBay‚ Pierre Omidyar in March 1998 at a time when the company was still very young and experiencing a fast paced growth. It was the intention of Omidyar to hire someone who would be instrumental in helping eBay thrive during
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Role of CRM in Retail CRM has been defined as a process; as a strategy‚ a philosophy‚ a capability‚ or as a technological tool .However‚ CRM is definitely more than just technology. While technology is a key enabler‚ it is only a means to the end and most authors view CRM as a combination of strategy and information systems focusing company’s attention on customers in order to serve them better (Chan‚ 2005). CRM is considered to unite the potential of relationship marketing strategies and
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IBM Business Consulting Services CRM done right: executive handbook for realizing the value of CRM deeper Reference guide By: Steve LaValle and Brian Scheld Contributors: Adam Klaber‚ Ralph Schuler‚ Rod Bryan‚ Christian Petross‚ Therese McNicholas‚ and Christopher Nickerson Introduction Contents Customer Relationship Management (CRM) has changed dramatically throughout its dynamic transformation from a conceptual framework to a core business function. The imperative to understand
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