Field Research Project Changing Trends in Customer Relationship Management in the Airline Industry Project Proposal Anand Jumani MGB12IBWM031 Nikunj Karnani MGB12GLM013 Prachir Verma MGB12IBWM044 Under the guidance
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EE4791 Database Systems 2012-13 Project (CA‚ 20%) Design and Implementation of the Database with Microsoft Access. Group assignment (1-3 persons per group): 1. Propose a database Case Study with at least 5 tables. Write down the requirements on the database. 2. Draw EER diagram. 3. Give relational model (i.e.‚ logical scheme). Normalize up to 3NF. 4. Create the tables in MS Access in Design View. Choose indexes for your query. Implement data integrity (default value‚ range values‚ etc) 5. Implement
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where customer service comes into picture. Banking industry is very competitive today. Banks are in a constant rat race to grab as many customers as possible. As much investment can be taken from the customer as possible. As such‚ the concept of CRM becomes of utmost importance for banks today in order to retain their existing customers and enhancing the relationship value with them. While attending customers on
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w rong. A Buyer’s Guide to CRM Functionality Answer a few questions to download a FREE whitepaper now. Do you currently have a CRM system?: If yes‚ what type is it?: What type of features do you require: Sales Automation Customer Service/Support Marketing Automation Customizable Channel/Partner Management Integration to other systems --- Select One --- How many people will use this system?: --- Select One --- How would you like users to access the CRM?: Through web brow sers With
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DataBase Concepts DataBase – a collection of information related to specific entity (e.g. organization‚ bank‚ college‚ library etc.) DBMS – (Database management system) – a application through which we can control the database i.e. we can store data into database‚ update the data and delete also we can retrieve the data from database. For doing these operation DBMS support a language called Structured Query language (SQL). SQL accomplishes many powerful tasks with a mere seven statements: SELECT
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MB13-34 Rana javed Iqbal MB13-62 Research proposal:- Smoking among Students of grade (10th and 12th) Problem Statement: Despite knowing about the deadly diseases that smoking can cause‚ there is an increasing trend in its popularity . The problem on which we base the research are : Are all the students who smoke actually aware of the harmful effects? If they are then why they are still having
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7/9/13 Capital One Analy&cal CRM According to Morris and Fairbank‚ why is credit card business an informa9on business and not just a financial business? What are the key steps in the “Test and Run” approach to campaign management? What does it take to effec9vely run a Test and Run strategy
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conclude‚ the scope and the limitations to the dissertation will be articulated. 1.1 BACKGROUND The dawn of the 21st century has seen the growing implementation of customer relationship management (CRM) by organizations. Regardless of their size‚ organizations have been optimistic to employ CRM to generate and maintain the relationship with customers in a more effective manner‚ in turn to develop a comparative advantage with competitors. According to Ndubisi and Wah (2011)‚ customer loyalty and
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1 Chapter 1 Database Systems Database Systems: Design‚ Implementation‚ and Management‚ Seventh Edition‚ Rob and Coronel 1 1 In this chapter‚ you will learn: • The difference between data and information • What a database is‚ what the different types of databases are‚ and why they are valuable assets for decision making • The importance of database design • How modern databases evolved from file systems Database Systems: Design‚ Implementation‚ & Management‚ 7th Edition‚ Rob
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CS6083: Principles of Database Systems ! Systems Concepts‚ 6th Edition‚ McGraw-Hill 2009. (The 4th and 5th editions are also OK to use.)! Will use slides from book as well as extra material! Posted on course page a day ahead of class! Database System Concepts - 6th Edition! Modified by T. Suel for CS6083‚ NYU Poly‚ Fall 2012! 1.1! ©Silberschatz‚ Korth and Sudarshan! CS6083: Principles of Database Systems ! Prerequisites: Data Structures‚ Operating Systems! Binary search trees
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