Domino’s Pizza‚ Inc. (NYSE: DPZ) is an international pizza delivery corporation headquartered in Ann Arbor‚ Michigan‚ United States. Founded in 1960‚ Domino’s is the second-largest pizza chain in the United States.[1] Domino’s currently has nearly 9‚000 corporate and franchised stores[2] in 60 international markets[3] and all 50 U.S. states. Domino’s Pizza was sold to Bain Capital in 1998 and went public in 2004. Domino’s menu features pizza‚ pasta‚ oven-baked sandwiches‚ wings‚ boneless chicken
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A Project Report On “CRM practices in Retail Sector” Submitted to: Prof. Sushil Chaurasia Tolani Institute of Management Studies Submitted by: Neha Das Retail sector is one of India’s fastest growing sectors with a 5% compounded annual growth rate. Retail is India’s largest industry. It accounts for over 10% of the India’s GDP and around 8% of the employment. Driven by changing lifestyles‚ strong income growth and favorable demographic patterns‚ Indian retail is
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the process of CRM. The last section discusses CRM‚ the main ideas behind it and how Data Mining fits in the process of CRM. Subsequently with the various Data Mining tools like Market Basket Analysis (MBA) and cluster Analysis etc .relevant to CRM and various live cases of different firms related to effective CRM
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Introduction to e-CRM • What is e-CRM? It’s a collection of tools that enables you to meet and exceed customer expectations. How? By identifying buying trends‚ simplifying online transactions‚ and creating better understanding of your customers. • e-CRM is based on customer information that personalizes interactions and simplifies the closing of transactions. e-CRM also helps you reach your customers at the right time and at the right place by helping you identify their needs and expectations.
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Pizza Pizza is an oven-baked‚ flat‚ round bread typically topped with a tomato sauce‚ cheese and various toppings. Pizza was originally invented in Naples‚ Italy‚ and the dish has since become popular in many parts of the world.. Many varieties of pizza exist worldwide‚ along with several dish variants based upon pizza. Pizza`s in Pakistan The first pizzerias opened up in Karachi and Islamabad in the late 1980s‚ with Pappasallis serving pizza in Islamabad since 1990. Pizza has gained a measure
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References: * H Peeru Mohamed A. Sagadevan‚ 2010‚ “Customer Relationship Management – a step by step approach”‚ New Delhi‚ Vikas Publications. * IDC‚ 2004‚ “The Financial Impact of CRM”‚ a report
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ICEVBM Project Report On CSR Practices followed in ITC Submitted To: Submitted By: - Section J Ms. Rachna Madaan Akshay Seth(PG20102448) Pankaj Wahi(PG20102500) Introduction “We believe that are corporate strategy which embraces societal development as an integral part of our mission of wealth creation
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10/24/2014 Nike’s CRM Nike manufactures shoes also athletic clothing such as shorts‚ shirts‚ jackets and under armors; wristbands‚ bag packs‚ jerseys and socks are also sold by Nike (Rao‚ 2012). The Nike slogan‚ Just Do It‚ have placed it’s brand in the mind of consumers‚ through the recognition of it’s products and promotional tools used worldwide (Rao‚ 2012). Customer Relationship Management (CRM) is focusing on meaningful‚ long term relationships and
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aviation sector ? 11. Distinguish between CRM and e-CRM. Explain the process of implementation of e-CRM. 5591 B.B.A. ( Aviation‚ Tourism and Hospitality Management ) DEGREE EXAMINATION‚ 2010 ( SECOND YEAR ) ( PART - III ) ( PAPER - V ) 230. CUSTOMER RELATIONSHIP MANAGEMENT ( Including Lateral Entry ) December ] [ Time : 3 Hours Maximum : 100 Marks SECTION - A (10 ×2 = 20) Answer ALL questions. Each question carries TWO marks. 1. (a) What are the strategies in customer relationship management
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Knowledge 5 Questions: 5 Relationship Strategy 5 Questions: 6 Communication: 6 Questions: 6 Value Proposition: 7 Questions 7 Value Disciplines 8 Culture 9 Organizational Forms 9 Control Measurements 10 Code of Ethics 10 The value of customer knowledge 11 From a technical point of view: 11 Practical value: from the point of view of the customer 11 Practical value: from the point of view of the supplier 11 Intrinsic Quality 12 The Role of CRM Systems in the Various Organizational Forms
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