Bullying is described as the use superior strength or influence to intimidate (someone)‚ typically to force him or her to do what one wants. Within the short stories‚” The White Circle” by John Bell Clayton‚” The Day I Followed” by Eric Luper‚ and” Bully on the Ledge” by Kurtis Scaletta‚someone has to overcome the obstacles of being bullied‚ or the bully themselves‚ and admittedly regretting it in the end. The common thread in these three short stories is to think about your decisions before you
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UPS in 2006 Customer Service and CRM Initiatives Case study Reference no 506-163-1 This case was written by Mridu Verma‚ under the direction of Kaushik Mukerjee‚ ICFAI Business School‚ Pune. It is intended to be used as the basis for class discussion rather than to illustrate either effective or ineffective handling of a management situation. The case was compiled from published sources. © 2006‚ ICFAI Business School‚ Pune. No part of this publication may be copied‚ stored‚ transmitted
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INNOVATIVE HR PRACTICES FOLLOWED BY GOOGLE IN INDIA INTRODUCTION India is now becoming a major player in the global stage. This change has given lot of opportunities to our country to grow further but it has also posed lot of challenges in front of us‚ Indian companies have gained the confidence to acquire foreign giant companies and try to establish themselves competitively against their foreign counterparts. at the same time we have to give emphasis on the various challenges before us like the
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Customer Relationship Management by Maruti Suzuki India Ltd. About Company: Maruti Suzuki India Ltd. is one of India’s leading four-wheeler automobile manufacturers and the market leader in the car segment‚ both in terms of volume of vehicles sold and revenue earned. Suzuki Motor Corporation of Japan holds a majority stake in the company. It was the first company in India to mass-produce and sell more than a million cars. The company headquarter is in Gurgaon‚ Haryana (near Delhi). More than
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Creve Couer Pizza‚ Inc. In this case the ethical aspects primarily involved the American Institute of Certified Public Accountants (AICPA) as James Checksfield was serving as Creve Couer’s CPA. However‚ the professional standards set for accountants by the Institute of Management Accountants (IMA) and the AICPA share close similarities. Both organizations emphasize that accountants follow a code of ethics when performing their duties. The members must use these ethical principles when engaging in
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Content Analysis Research Methods Joanna Blanco-Velo What is content analysis? “…a systematic‚ replicable technique for compressing many words of text into fewer content categories based on explicit rules of coding .” (Berelson‚1952) "any technique for making inferences by objectively and systematically identifying specified characteristics of messages" Holsti (1969) not restricted to the domain of textual analysis‚ but may be applied to other areas Forms of content analysis • Quantitative
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TCS bags banking software order from SBI India’s largest software services company‚ unlisted Tata Consultancy Services‚ said on Friday it had been chosen by State Bank of India‚ the country’s largest bank‚ to install new trade finance software. TCS will customise and implement the Eximbills software‚ sourced from China Systems‚ a Chinese company that supplies the software to 300 customers in 75 countries. Banks typically use trade finance systems to audit and automate the entire trade finance
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Part 1 One of the best experiences that I have had as a customer has been with Amazon.com. I regularly buy my schoolbooks; supplies and many other products form their online store. Amazon.com was launched in 1995‚since then Amazon has become the biggest online retailer with a customer base of over 20 million. It has expanded from selling books to music CDs‚ videos‚ toys‚ electronic equipment‚ and anything else you can imagine.‚ New or used. Part 2 I’m a very loyal customer of Amazon.com for
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Exporting PMA/CRM software package into Russian Federation by BTS Software Pty Ltd Strategic export marketing plan – Situation Analysis Executive summary BTS Software Pty Ltd is an Australian software company developing innovative state-of-the-art products. The latest product released by the company is BTS Software-PMA a Process Mapping software tool targeted at the banking industry. The product is relatively easy to implement and can be customized by non-technical staff. Additionally
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People Under the leadership of the experienced and dynamic business leader‚ managing director Mr. Arif Dowla‚ this highly skilled and motivated team of professionals is dedicated in formulating effective strategies to meet the challenges in the ever-changing market‚ developing new products tailored to satisfy the customers current needs‚ exploring new opportunities in both home and abroad‚ and working for consistent growth and increased market share for ACI. Currently the company is hosting approximately
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