Int. J. Emerg. Sci.‚ 2(1)‚ 134-148‚ March 2012 ISSN: 2222-4254 © IJES CRM Performance Measurement Process Reza Allahyari Soeini‚ Behzad Jafari‚ Mohammadreza Abdollahzadeh NOORETOUBA Virtual University‚ Tehran‚ Iran‚ NOORETOUBA Virtual University‚ ICT research center of IS‚ Iran‚ NOORETOUBA Virtual University‚ Tehran‚ Iran‚ jafaribehzad@aol.com Abstract. Customer Relationship Management (CRM) has become one of the tools to make competitive advantage in various businesses by the advantages
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No-2031-5063 Vol.1‚Issue.III/Sept 11pp.1-4 Research Paper Analytical study of CRM: As a strategic tool in Banking sector in Western Vidarbha with reference to Akola District Prof. Dr. G. L. Pedhiwal. HOD (Co-ordinator) Smt.L.R.T. College of Commerce‚ Akola. & Sanjay J.Tale M.B.A Abstract : Customer relationship management systems are being widely across various sectors and have emerged as a popular business strategy in today’s competitive environment in companies. It has been viewed as a process
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Introduction Bangladesh is enriched with extensive and huge qualitative water resources distributed all over the country in the form of different types of ponds‚ beels‚ lakes‚ boropits‚ small and large rivers and estuaries covering an area of about 4.34 million hectare (ha.). There are four categories of major fisheries resources: these are- 1) Inland open water‚ 2) Inland closed water‚ 3) Brackish water‚ and 4) Marine water. Fisheries sector has been playing a significant role from time immemorial
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BNP CALLS HARTAL IN RANGPUR FOR TOMORROW BNP will enforce a dawn-to-dusk hartal in Rangpur district on 1st Dec 13 demanding release of its Joint Secretary General Ruhul Kabir Rizvi Ahmed. Earlier‚ police arrested Rizvi from BNP’s central office in the capital early this morning. SHIBIR MAN KILLED IN JHENIDAH COP FIRING An activist of Islami Chhatra Shibir‚ student wing of Jamaat-e-Islami‚ was killed and five including three law enforcers were injured when police‚ after being attacked‚ opened
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TERM PAPER ON Branding Bangladesh Submitted To Md. Rafiuddin Ahmed Assistant Professor Department of Marketing University of Dhaka Submitted By Papercut SL.NO. NAME ROLL 01. MD. SAHADAT HOSSAIN 255 02. MD.ASADUL ISLAM 01 03. MD.ALAUDDIN TAREK 127 04. NAZMA ISLAM 23 05. Samina Chowdhury Risha 83 11th May‚ 2013 Md. Rafiuddin Ahmed Assistant Professor Department of Marketing Faculty of Business Studies University of Dhaka Subject: Submission of the Report
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Effective Digital Bangladesh: concepts‚ values perspectives of Third world We all love our country Bangladesh. As a Bangladeshi‚ we have different perception‚ religious beliefs‚ and contingency of thoughts‚ available information and correcting response of emerging issues‚ which are affecting our personal life with changing the environmental. Now all of the Bangladeshi people have been known the emerging concept “Digital Bangladesh Vision 2021”in this Informational age. Digital Bangladesh: Young Generation
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. Abstract : This paper presents an overview of the CRM implementation in manufacturing industry‚ it attempts to show the benefits‚ disadvantage‚ strategy and challenges involved in CRM implementation in relation to the manufacturing industry. After which‚ a case study on CRM implementation was presented. Introduction Traditionally manufacturing industry was product centric in nature. Manufacturers‚ had soon realized that relying on their products to increase profitability is no longer
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Contribution 1. STANDARD CHARTERED India’s largest international bank with 99 branches in 42 cities‚ and have been operating here since 1858(155yrs). Standard Chartered Bank was formed in 1969 through the merger of two separate banks‚ the Standard Bank of British South Africa and the Chartered Bank of India‚ Australia and China. These banks had capitalised on the expansion of trade between Europe‚ Asia and Africa. Global presence - operated for over 150 years in some of the world’s fastest-growing
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Customer Relationship Management: Implementing a CRM system for Tirendo. Table of contents 1. Definition of CRM system ----------------------------------------------------------page 3 2.General information------------------------------------------------------------------page 3 3. Integration of CRM systems for Tirendo----------------------------------------page 4 4.Conclusion -----
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them and increase their share of customer‟s purchases. Customer Relationship Management is a process or methodology used to learn more about customers’ needs and behaviors in order to develop stronger relationships with them. CRM is a broadly recognized‚ widely-implemented strategy for managing a company‟s interactions with customers‚ clients and sales prospects. It involves using technology to organize‚ automate‚ and synchronize business processes. The overall goals are to find‚ attract‚ and win new
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