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    UNIVERSITY OF JYVÄSKYLÄ School of Business and Economics SOCIAL CRM AND DIGITAL MARKETING COMMUNICATION IN B2B RELATIONSHIPS Marketing Master’s Thesis December 2011 Author: Marjo Himanen Instructor: Heikki Karjaluoto JYVÄSKYLÄ UNIVERSITY SCHOOL OF BUSINESS AND ECONOMICS Author Marjo Himanen Thesis Title Social CRM and Digital Marketing Communication in B2B Relationships Major Subject Object of the Study Marketing Master’s Thesis Month and Year Number of Pages December 2011 85 + appendices

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    Paper The bank branch of the future 2 The bank branch of the future Contents Redefining the role of branches 4 > Case study: Nascent Digital — understanding customer needs 8 > Article: The Fiserv perspective — information convergence‚ interaction specialization and the importance of integrated channels 10 Recognition — selling to a market of one 12 > Case study: CRM at Wintrust Financial and Fiserv 14 > Case study: Customer-centric at the core — First Citizens National Bank and Harland

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    Report On Deposits and Loan services of The City Bank‚ HSBC Bank of Bangladesh‚ and Sonali Bank Ltd. FIN402 PREPARED FOR‚ Abdullah All Yusuf Khan Faculty of CBA PREPARED BY‚ Group-Sunflower NAME | STUDENT ID | Umme Habiba Sultana | 10102170 | Naima Akter | 10102180 | Raad Rahman Ratin | 10102164 | Khohinoor Akter | | LETTER OF TRANSMITTAL 3th March‚ 2012 Abdullah All Yusuf Khan Course Instructor International University

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    Requirment – Create the 3rd column in the our custom view as a search F4 help type . method GET_P_PARTNER.   CASE iv_property.     WHEN if_bsp_wd_model_setter_getter=>fp_fieldtype.       rv_value = cl_bsp_dlc_view_descriptor=>field_type_input.  ENDCASE. endmethod. method GET_V_PARTNER.   create object rv_valuehelp_descriptor  Type  CL_BSP_WD_VALUEHELP_NAVDESCR     EXPORTING         iv_outbound_plug = ’OP_SEARCHPARTNER’. endmethod

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    COMPARATIVE STUDY OF COMMERCIAL BANKS AND CO-OPERATIVE BANKS Introduction The robust macroeconomic environment continued to underpin the financial performance of Indian banks during 2004-05‚ with major bank groups successfully weathering the impact of an upturn in interest cycle. The demand for credit was broad-based during 2004-05 with agriculture and industry joining the housing and retail sectors to drive up the demand for credit. A sharp increase in net interest income mitigated to a large

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    General Comparison between HDFC Bank and ICICI Bank HDFC Bank ICICI Bank Second largest private Sector bank largest Private Sector Bank Retail assets constituted 51.3% of advances in FY12. Retail assets constituted 34% of advances in FY12 Comparison on the basis of services:

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    Banks are basically service-rendering institutions. The existence and success of banks depend on their ability to meet the various needs and wants of the customers. The new millennium has brought with it challenges as well as opportunities in various fields of economic activities including banking. The banking sector in India has undergone several changes in the areas of prudential‚ regulatory‚ disclosure and supervisory norms. The financial reforms launched during the early 1990s have dramatically

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    Student: Fabian Florant Class: CIS 600 Professor: Brian Burton How will technology impact Banks Content History ……………………….2 E-Banking……………………3 Impact of technology in Banks….4 Technology in Customer Relationship Management (CRM) at Wells Fargo Banks….6 Security…………………………….7 Reflections…………………….…..8 Projections………………………..9 Conclusion………………………10 Appendix………………………11 History Technology had changed the way people obtain financial services. It has also save time

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    INTRODUCTION WHAT IS BANK? A bank is a financial institution‚ which deals with money and credit. It accepts deposits from individuals‚ firm and companies at a lower rate of interest and gives at a higher rate of interest to those who need them. The difference between the terms at which it borrows and those at which it lends from the source of it profit. A bank‚ thus‚ is a profit earning institution. HISTORY OF ISLAMIC BANKING IN PAKISTAN 1947 The inception of Pakistan as the first Islamic

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    Supply Chain Management (SCM) and Customer Relationship Management (CRM) vs. Enterprise Resource System (ERP) a Comparative Paper. Enterprise Resource Planning System (ERP)‚ also referred to as the traditional management system‚ was generated from the MRP or the Material Requirement Systems. Companies have utilized this system for well over 25 years. In its primary set up‚ the MRP stores data related to inventory control and production planning. The system is widespread with the use of one its

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