Instructor ’s Manual Operations Management Fifth edition Nigel Slack Stuart Chambers Robert Johnston For further instructor material please visit: www.pearsoned.co.uk/slack ISBN-13: 978-0-273-70850-6 / ISBN-10: 0-273-70850-3 Pearson Education Limited 2007 Lecturers adopting the main text are permitted to download the manual as required. 1 © Nigel Slack‚ Stuart Chambers & Robert Johnston 2007 Pearson Education Limited Edinburgh Gate Harlow Essex CM20 2JE England and
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Introduction Founded in 1837 by Villiam Procter and James Gamble‚ P&G settled their headquarters in Cincinnati. Where its based till now. The main objective of the organization is to unify employees and growth strategy under the common cause of improving more consumers lives in a small but meaningful ways each day. Procter & Gamble has become one of the most important International players as a consumer product manufacturer based on revenue production and industry market share. Their net profits
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© Nigel Slack‚ Stuart Chambers & Robert Johnston 2007 Instructor’s Manual Operations Management Fifth edition Nigel Slack Stuart ChambersRobert Johnston For further instructor materialplease visit: www.pearsoned.co.uk/slack ISBN-13: 978-0-273-70850-6 / ISBN-10: 0-273-70850-3 Pearson Education Limited 2007 Lecturers adopting the main text are permitted to download the manual as required. 2© Nigel Slack‚ Stuart Chambers & Robert Johnston 2007 Pearson Education Limited Edinburgh GateHarlowEssex
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Chapter 1 Introduction to Operations Management True/False 1. Operations managers are responsible for assessing consumer wants and needs and selling and promoting the organization’s goods or services. Answer: False Page: 4 Difficulty: Easy 2. Often‚ the collective success or failure of companies’ operations functions will impact the ability of a nation to compete with other nations. Answer: True Page: 4 Difficulty: Easy 3. Companies are either producing
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OM CHAPTER 1 GOODS‚ SERVICES‚ AND OPERATIONS MANAGEMENT DAVID A. COLLIER AND JAMES R. EVANS OM‚ Ch. 1 Goods‚ Services‚ and Operations Management ©2009 South-Western‚ a part of Cengage Learning 1 Chapter 1 Learning Outcomes learning outcomes LO1 Explain the concept of operations management. LO2 Describe what operations managers do. LO3 Explain the differences between goods and services. LO4 Describe a customer benefit package. LO5 Explain three general types of processes
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Data Management Strategy in Organizations Today Regardless of the size of an organization‚ proper data management is vital for innumerable reasons. Data is stored in various forms- computer‚ paper‚ or any form of electronic media. Some data can be obstructed after a certain period‚ but other data would be crucial for the operative management of a company. In other words‚ inadequate data management could contribute to the success or failure of an organization. Unfortunately many companies have
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well understands the changing customers need and accordingly alters its menu. To enter the Indian market McDonalds completely changed its menu to suit the Indian taste buds and has been very successful. The company follows a low cost leadership strategy and thus is able to deliver a low cost happy meal. The company provides good quality fast food at very low prices that competitors find it very difficult to match. The company is able to deliver its products at low prices because firstly they
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UNIVERSITY CROCS‚ INC. Case Study Report ¹ SUBMITTED TO PROF. NEIL COHEN School of Business and Public Management The George Washington University BY Anil Kumar Cheerla FINA 6224 FINANCIAL MANAGEMENT WASHINGTON‚ DC January 26‚ 2011 Q1: Consider which comparable peers are good matches and use them to perform a multiples analysis‚ calculating and defending an estimate of Crocs value. Soln: Comparable companies analysis – Done to determine appropriate valuation multiple for Crocs‚ Inc.
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References: Brown S.‚ Blackmon K.‚ Cousins P.and Maylor H.‚ 2001. Operations Management: Policy‚ Practice and Performance Improvement. P. 183‚ 184. Butterworth-Heinemann Department for Environment Food and Rural Affairs. Animal Feed Statistics for Great Britain - September 2013. p.9‚ Table 7 Rosentrater‚ K.A. August 2004. Design Considerations for the Construction and Operation of Feed Milling Facilities. Part II: Process Engineering Considerations.p 14-16. Figure 1‚ 2
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OM 1. As a service business‚ the operations management activities of an airline company have nothing in common with the operations management activities within a bicycle manufacturing company. True False 2. Operations managers are responsible for managing systems that produce goods and/or provide services. True False 3. Effectiveness refers to achieving intended goals whereas efficiency refers to minimizing cost and time. True False 4. Operations‚ marketing‚ and finance function
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