BA361: Cross-Cultural Business Communication Fall 2012; CRN 11688 Lillis 255 Instructor: Kay Westerfield Office: 194 Esslinger Wing A (entrance next to MacCourt) Office hours: TUES 3:00-4:30‚ WED 12:00-1:30‚ and by appointment Email: kwesterf@uoregon.edu Office phone: 541-346-1094 _________________________________________________________________________________________ Course Materials (Note the 5th edition of textbook.) Intercultural Communication in the Global Workplace. 2010. 5th edition
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in the same boat."- Bernard Baruch Cross-cultural communication is the process of exchanging meaningful and unambiguous information across cultural boundaries‚ in a way that preserves mutual respect and minimizes antagonism‚ that is‚ it looks at how people from differing cultural backgrounds endeavour to communicate. The study of cross-cultural communication was originally found within businesses and the government both seeking to expand globally. Communication is interactive‚ so an important influence
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Cross-cultural communication has been an integral component of business in recent decades‚ as globalisation has created a situation where countries depend more and more on each other (Asgary & Walle 2002). Achieving this has been through the use of both verbal and non-verbal communication. Both these forms of communication have their advantages as well as their shortcomings‚ but are necessary in order to communicate in the current globalised world. Achieving successful‚ effective cross-cultural communication
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Globalization on Cross-Cultural Communication Lowell C. Matthews and Bharat Thakkar Additional information is available at the end of the chapter http://dx.doi.org/10.5772/45816 1. Introduction In a global environment the ability to communicate effectively can be a challenge. Even when both parties speak the same language there can still be misunderstandings due to ethic and cultural differences. Over the last decade‚ there have been countless examples from the business sector that demonstrate
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Intercultural Communication Steven A. Brown Excelsior College Business Communications BUS 501 Albert J. Mays Ed. D (ABD) September 29‚ 2012 Intercultural Communication Introduction According to Hynes (2011)‚ in 2008 over 30 percent of the United States’ Gross Domestic Product (GDP) was attributed to international trade. Many American companies trade internationally. In addition‚ many international organizations are headquartered in the United States. Also‚ many foreign businesses have
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Cross-Cultural Communication As discussed earlier‚ managers increasingly find themselves functioning within a global environment. This trend toward a borderless world complicates the communication process and thereby threatens the manager’s success when attempting to build rapport‚ probe for information‚ and interpret nonverbal behaviours. Let’s begin this discussion by explaining the role culture plays in the communication process‚ and by pointing out key factors that increase the likelihood of
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What is Cross-Cultural Communication? The phrase cross-cultural communication describes the ability to successfully form‚ foster‚ and improve relationships with members of a culture different from one’s own. It is based on knowledge of many factors‚ such as the other culture’s values‚ perceptions‚ manners‚ social structure‚ and decision-making practices‚ and an understanding of how members of the group communicate--verbally‚ non-verbally‚ in person‚ in writing‚ and in various business and social
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Cross Cultural Communications Sheila Helgeland 11/1/201 Cross cultural communication in the work place has grown in leaps and bounds. It affects our approach towards work‚ towards time management‚ and getting and giving information. All three of these preferences have a huge impact on teamwork success. Culture may be defined as the complex system of value‚ traits‚ morals‚ knowledge‚ belief‚ religion‚ language‚ art‚ laws‚ and custom shared by a society. Culture teaches people how to behave
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Sylwia Zdziech Master of Science in International Business Economics Lazarski University Warsaw Cross-cultural Communications: A Real Challenge For Diplomats? International networking of individual‚ state‚ corporate‚ NGO‚ cultural‚ and social activities‚ intensified by the process of globalization have strengthen the need of cross-cultural communication. It is beyond doubt that culture covers the entirety of the human‟s life. Most human activities that are related to the society‟s activities
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Cross Cultural Communication: Far East Asian Countries This paper gives a short overview of the observed behavioral pattern across some of the far east Asian countries. Understanding these behavioral patterns is important for doing effective communication with people/people group from these countries. The effective communication holds one of the key of establishing business and personal relationship in these countries. This paper also looks into some of concepts and theories in intercultural and
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